I choose this pick-up point solely for the convenience of its location, otherwise it's a horror. The staff is sitting smoking vapes, as soon as you leave, the discussion begins, without hesitating to listen. They won't find the product, they're looking for 30 minutes, the guy in front of me didn't find the product they were looking for for half an hour, is that okay? Then I 'm like that , just found Today, the situation has repeated itself, the students are apparently working. Switch employees!!! All the people complain , everyone who stood in line for 10 people , all with one voice say the same thing , but they don't leave a review , they don't waste their time

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Софья Буян

Level 4 Local Expert

I've never left reviews anywhere, but I just couldn't stand it. There are no questions directly to the service and the staff of the pick-up point, I generally do not understand how it is possible to work quickly in such an atmosphere. The pick-up point itself is a tiny room, half of which is occupied by two unfortunate fitting rooms, the rest is occupied by goods for delivery and return back to the warehouse. The goods are everywhere, piled on top of each other, occupying a narrow corridor where people are crowded in anticipation. Poor employees crawl all over the room in search of the right position, and visitors help them with this. This description is available all year round - it doesn't matter whether it's the peak of the holiday season or an ordinary summer day. Approximately one and a half square meters remain to accommodate visitors, and that is already outside the point - usually it is a corridor at the exit. And once again, while waiting in a queue of 15 people, I looked at a poster on the wall of this pick-up point asking me to leave feedback without relying on the quality of the product, delivery time, etc. And then I had a question. And, actually, what kind of assessment can be given to this misunderstanding, and most importantly for what? For waiting at least 15 minutes? Or for the fact that, thank God, I fit in the hallway waiting for my turn, and not outside in the rain? The flow of people is consistently huge, open a second point, or look for more space, take action. I hope the staff will not suffer from this review, a question for the owner of the point. 1 star just for the fact that this item is there.

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Маргарита К.

Level 2 Local Expert

I've never written negative reviews, but here, I just want to scream. To receive the goods in the evening, you need to arrive at least 3 hours in advance to spend them in line, the service takes place at a rate of 2-3 people per hour, an insanely small point. A woman who gives out goods doesn't even try to speed up, it feels like she's dragging her feet, I've never seen this at pick-up points.

See original · Русский

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88 reviews