Maps · Minsk · Points of delivery

Wildberries

4.5

55 ratings

Opens in 28 min

Minsk, Napalieona Ordy Street, 27

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Minsk, Napalieona Ordy Street, 27

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4.5

55 ratings

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Дмитрий М

Level 2 Local Expert

It's a terrible place. The person on the issue hung up a sign with a break of 15 minutes, there are no questions, I'm waiting. It's been 7 minutes, and I see a person on the search results serving a visitor. I get in line, and they tell me, "You don't have to come here, you don't see me hanging a piece of paper." The question is, why does he serve another person then?)

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Алеся Дубок

Level 3 Local Expert

To the pick-up point at 27 Napoleona Orda Street, Minsk, on 12.01.2026. I came to pick up the order around 11.30, none of the staff was at the counter, but there was a sign break 15 minutes. I left the pick-up point and returned at 11:37 (I know the exact time, because I was in the store nearby and the time of my purchases was marked on the receipt), at that time your employee was already working at the pick-up point, releasing orders to other customers, he replied to me that he would not serve me-he had a break until 11:45. when I asked why others were receiving the goods, he replied that they had arrived earlier (so where is the logic about a 15-minute break, it turns out that he is not regulated, how I want and when I want-I work). To the fact that I was there earlier and there was no one there, I suggested checking the surveillance cameras, your employee replied they are hanging, but they don't write anything, but is it interesting here at all??? How customers check their orders without leaving the cameras…Turn up the cameras and make sure I'm right! Due to the current situation, I was late for work and had a very unpleasant impression of your marketplace, but it's a pity that your store should suffer because of such employees.

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Deadinsideочка ♡

Level 2 Local Expert

A good pick-up point is quick and clear. I was picking up my product now, and people made a scene in front of me that they couldn't make a refund, because there was a defect on the product that an employee of the PVZ noticed. At the same time, the people themselves did not check for defects under the camera, but immediately went to the fitting room. I don't know what happened next, because she left, but the employee of the PVZ is doing well and is right in this situation. Perhaps you should leave an approved list of pick-up point rules for such "cadres". To make it easier for employees to work.

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Wildberries

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