Just terrible service! We came for an order on 06/16/2025 with a child, came across a break of 20 minutes, thought, anything happens, went home. We returned at 17:15, and there was another break until 17:45!We ask the employee what schedule you work on, that we come the second time, and everything is to no avail, and she replies that "when the goods arrive, then we have a break." What kind of attitude is this towards customers?If you don't have enough time for customer service and product sorting, hire another employee.As a result, the goods were not given to us.They used to come to pick up orders, but they didn't even let you unpack them, they said that if you opened the package, you had to pick it up right away, such an incident was with the case, that is, according to the logic of the employee, if the case didn't come to the phone, you still have to pick it up. There is no such thing at other pick-up points, they always go to a meeting.

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Юрий

Level 12 Local Expert

Natalia is not a competent employee in her field. The schedule is not clear, it closes for 20 minutes in different ways each time, the break schedule does not indicate, I had to wait for the opening with a one-month-old child. It does not issue product receipts at the request of the buyer. After some time, he expresses dissatisfaction with the deserved review, although each review should be anonymous.

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Аксиния

Level 6 Local Expert

I've always liked this pick-up point! In particular, because of the nice girls who work there! Natalia and a dark-haired girl (sorry, I don't remember her name) are always friendly. But the new Nadezhda did not leave a very good impression, in particular when she gave the child the goods!!

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