I did not like the communication of the staff, I used to really like this item, but after its "rediscovery" it became much worse. The same people work at the World Bank and ozone at the same time, what kind of quality of service can we talk about when there is a giant queue at both points during rush hour and everything is done in a hurry. When checking the product under the cameras, I did not notice any defects. I tried it on, but it didn't fit, so I got a refund. But the employee refused to accept the refund because she saw a barely noticeable spot there, which obviously wasn't put by me (it wasn't dirt and under different lighting conditions it can be seen or not seen). He says, wipe the stain. I wonder how I was supposed to do it. I had to create a refund request, which I was not approved of.

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Алеся Еремейчик

Level 2 Local Expert

Apparently, the employees of this PVZ and the Ozone combined with them have a word limit for a day, but they get paid extra for rolling their eyes and being rude. The only ray of light in this "wonderful" place is a black cat sleeping in the fitting room.

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Yana Dolgacheva

Level 3 Local Expert

I don't know what happened to this WB point...🤯 I looked at the thing under the camera, no defect was noticed by me, I tried it on — the thing did not fit the size. Imagine my surprise when the employee told me to pick up the item, as she could not take the goods back due to a NOTICEABLE SPOT (factory defect, it's not even dirt from fitting). Other people in the queue also did not understand this action on the part of the employee. Logoisk has not encountered similar situations at any point in the WB Please sort this out.…

See original · Русский

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