Wildberries
26 reviews
December 9, 2024
There are no signs, not friendly staff, they gave someone else's order at an empty point without a reservation, the girl did not apologize in any way, it's good that I saw right away, maybe not an experienced girl yet and worried, but at least to greet in a friendlier way. Everyone is tossing sad boxes back and forth, everything is uninhabited. The location is top, the staff will most likely have to be replaced. Inexperience is nothing, but basic manners and politeness, it's either there or not. These are already personal qualities . We need to retrain employees
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2
2
January 29
Fast delivery, always beautiful and smiling employees, the location is certainly not the best, it took me a while to find it, but what can I do, so to speak
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October 8, 2024
A disgusting pick-up point, a girl with a tattoo on her neck refused to issue a receipt, bought supplies for the organization, as a result, she was upset with the service
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1
May 20, 2024
It is not easy to find this PVZ the first time-there are no signs, only by going inside you can find out that the item is on 3(! ) floor , extremely inconvenient location , especially if you order something bulky or heavy
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3
1
October 24, 2023
Everything is fine, minus one, make a normal light in the fitting rooms and in general in the point itself, it is very dark, especially when I try on shoes, you can just skip the marriage, by the way, this has already happened, I have to order because of this to another pick-up point, although it is much more convenient for me here.
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2
2
October 8, 2023
The item itself is great, but if Elena's administrator changes (a bow on her neck), then it's immediately some kind of parallel world))) Lunch is with her from 12.30 to 13.30, although this is a running time for people, the codes do not match forever, the goods at the point are not registered for two days, she does not have time to return the goods. Replace it and the item will have a solid 5!!! And for her 1 maximum!
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6
3
May 27, 2023
A normal pick-up point.
I come. I'm picking up the goods. What does not fit, I return. Everyone says hello.
I would like to tell people who are dissatisfied with something in the service. Employees simply give out your ordered items, and if the queues are large, and one girl is working, perhaps the second is already looking for your product, treat with understanding, it is also difficult for girls / guys to do several actions at once, they usually work two at the pick-up points.
And the product will be found, the money will be returned, you will not like it, re-order, and get a new one.
Be kind :)
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6
2
June 24, 2023
Those who write nasty things at the bottom are just strange to me-they all have to be people. The PVZ is small, the girls are calm and professional. Not once in two years have there been problems with packages, refunds, or errors. There was a big queue for the New Year, yes. Why would I do that?..
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4
1
December 6, 2022
The package was supposed to arrive from the 28th to the 30th. As a result, on the 5th there is a status of "acceptance at the pick-up point" at 10 a.m. we went to the pick-up point on the 5th in the evening, the girl said that somewhere in these boxes ( there were 7 pieces of boxes, two of which had already been printed) and she could not give it away. Today, on the 6th of 16.15, there is still acceptance at the pick-up point, apparently it is not fate to disassemble the boxes, given that the parcel was already delayed)
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1
October 8, 2024
It's hard to find Thanks to the comments
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2
January 16, 2024
the item is not bad, but the staff searched for an order for a very long time and could not make the payment.most likely, the guys are not experienced, but it's not bad
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3
November 24, 2023
the employees did not issue the goods, referring to the acceptance of the goods, they answered my request - they do not like it, you can leave a review or write in the complaint book
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3
April 3, 2023
This is the worst pick-up point. The product is lost, the loss is not processed at the point and is delayed until the last. Consultants are rude and rude to simple questions about how the refund will be settled. The service and communication are just disgusting
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3
August 4, 2023
The pick-up point is always open until 21.00, very convenient and friendly staff)
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2
July 4, 2022
The worst pick-up point I've ever been to. Let's start with its administrators — they are all unfriendly, they are constantly sitting in their business and it feels like when you come they are in the way. Maximum malevolence and lack of focus on the client. There are never any packages! I have to carry my purchases in my hands. The point is often closed without any signs, just closed and all the advantages are only a convenient location
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10
3
June 2, 2023
There are almost no conditions for fitting clothes/ shoes. There are only 2 booths, there is no light above the booths.
And lunch from 12 to 13 was done
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3
June 21, 2022
The product that I bought is simply gorgeous!! Everything is fine and the instructions match all the details in place!!! Thank you very much to the specialist for the consultation!!
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1
October 2, 2023
There are never queues
Packages are available
Sometimes the staff is slow
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2
1
December 19, 2022
On Friday, the point did not work, on Monday there were 27 people in line, and there was no movement in 20 minutes. I can't pick up my paid order.
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4
June 11, 2022
I searched for the pick-up point for a long time because it was not indicated anywhere on which floor it was located (it turned out that on the fourth, opposite the ozone).
There are comments on the work of sellers. So, the first time the seller could hardly scan the QR code of the product, and the second time he did not even try, he had to dictate the order number.
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8
1
October 5, 2023
I really like this pick-up point
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1
2
December 21, 2022
The queue before the new year is 1.5 hours.
They lost my parcel. Only 6 out of 7 pieces were given away
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3
November 22, 2023
Good service
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3
November 19, 2022
I come 3 times, the pick-up point is locked. No phone, no note, it's absurd!
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5
June 17, 2023
Good employees
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3
November 24, 2023
Tech. break until 15:10. It's already 15:15...
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3
2