I ordered goods from Valberis by courier to my home back on August 17, 25 the last product arrived at the point. It's already 31 today and so far no one has contacted when the courier will arrive, it's not even scheduled what date it will be. This is generally an outrage. This is the first time such a negligent attitude has happened.
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1
Анатолий Гамзюк
Level 2 Local Expert
September 2
I ordered the Goods 23 and 25 with delivery. The first one has been lying somewhere at the pick-up point for a week without being carried or called. The second one has already arrived, I thought they would bring two. Silence again. What is this terrible pick-up point? Vitek works like a clock and here it's like into the abyss.
See original · Русский
1
INtrovertkA
Level 6 Local Expert
September 20
It's just a mess, not a pick-up point! I have been using the services of various WB points for many years, but this is the first time I have encountered this!At first, the things that I took and paid for and the couple that I returned were hanging in my personal account, EVERYTHING was like a refund! After a couple of days, money was debited from the card, money was refunded to the card back and forth, then a debt appeared in the personal account on the balance (the card was empty and could not be debited). It took a long and tedious time to deal with the support. Teach your employees how to make everything right first, and then get access to work!