Dear PVZ owners! There are no questions for the staff: clean, fast, polite. I would like to ask you to pay attention to all the comments and do the 3 most important and necessary things as soon as possible to improve your business and the comfort of those who choose you.: 1. Please consider the redevelopment so that there is an area with 2-3 tables near the reception desk for those who check the goods under the cameras, since the counter is still the administrator's work area, please respect your employees. And buyers will have the opportunity to decompose the dimensional item and inspect it. 2. You have a gorgeous room compared to many other WB locations: increase the number of fitting rooms and mirrors outside the fitting rooms so that those who are ready to try on a jacket without fully undressing can do it outside the cabin. 3. "Declutter" the waiting area somehow: maybe coordinate with the owner the dismantling of the cabinet, maybe turn the counter around so that your employee enters the warehouse immediately behind it, without having to bypass the counter and people. All the wishes are written with a kind message, add a little comfort and rationality - it will be awesome with such an area!

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Scent.by

Level 7 Local Expert

The employee, a woman, is not at all adequate on 12/27/25, she opened the product herself, and after my refusal, she wrote off the money anyway. Then she began to voice complete nonsense, with screams. I wrote an application to the Moscow police department of Minsk, and left the goods at the department. It all happened around 20:30. Only one perfume was opened, and the same one was definitely ready to be redeemed. He refused the second one and did not open it. The employee said that there are no cameras in half of the hall where the goods are checked (this is the problem of the pick-up point, not mine). I had 2 people nearby who should have seen that I did not open the second one (it was immediately visually dented and with scratches, which is already a marriage). And it's not suitable for a gift. That's why she thought I'd opened both of them. And I wrote off the money right away. It was useless to explain anything. There was also a similar refund situation a year ago. It's better to avoid this point. I hope that Wilberis himself will take at least some measures, or replace the one who works there.

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Letjago Elena

Level 8 Local Expert

Excellent staff, always in order, and there are no huge queues like at other pick-up points. The fitting area is quite spacious, it would be possible to install a couple more booths (with proper placement) and make a waiting area to sit down

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