A non-refundable item worth about 136 BYN was ordered. A PVZ employee accidentally made a payment instead of a refusal. Instead of offering solutions to the problem. The girl said she couldn't do anything. I offered to sell the product ourselves. There is no access to the complaint book, which is allegedly located on 122 Yanka Kupala Street.(Apartment building, I'm already running around the apartments and looking for a complaint book there. Also, the tech number was not offered. Support, which was recognized on another PVZ. The bosses are not picking up the phone. As a result, 3 hours of time was lost. The employee transferred the amount spent on the product to a personal card after the scandal. The goods were left with her.
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3
1
Ольга Пекарская
Level 5 Local Expert
May 1
I want to leave a review about this pick-up point. I've been shopping for parcels for quite a long time, about a year, and the same girl finds me all the time))). I already call her a permanent employee! She is always polite, attentive and always with a smile! Thank you for your hard work!
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3
Егор Французов
Level 9 Local Expert
December 27, 2023
Convenient location near the house. There is a small parking lot. The staff is polite, they work quickly
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5
Алёна
Level 3 Local Expert
November 16, 2023
Good location of the point, cozy, always clean. Friendly managers and work quickly. Everything is fine 👌
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5
1
Максим Карнацкий
Level 5 Local Expert
March 14
Excellent pick-up point. The staff is always polite, fast service.
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4
Лика Степанова
Level 10 Local Expert
March 22, 2023
Пункт выдачи заказов, который расположен по адресу " Молодечно, Скорины 19В ", отличается от других пунктов тем, что:
1) расположен в центральной части городай ;
2) клиентоориентированный пункт:
- практически никогда нет очередей;
- товар разбирают очень быстро;
- вежливые, доброжелательные и компетентные специалисты;
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7
Юлия Мычко
Level 13 Local Expert
September 23, 2022
Хороший пункт выдачи. Всегда чисто и аккуратно, приятные сотрудники. Выдают заказы быстро. Примерочных всегда хватает, 4 штуки. А самое главное, что совсем рядом с моим домом.
5
Pavel Yusha
Level 5 Local Expert
August 26
Lack of air conditioning
Near the house
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2
Елена Хмылко
Level 3 Local Expert
August 25
Everything is fine, the place is good, the service is top-notch
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3
Наталья Ш.
Level 3 Local Expert
December 5, 2022
Любимый пвз) лучшие сотрудники! Вежливые,культурные, всегда готовы помочь!Очень приятно ходить за своими заказами!
6
Вера Устинович
Level 6 Local Expert
May 21
The girls from this point are always awarded 5 points for their work.
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3
Нина Жамойдина
Level 6 Local Expert
October 20, 2023
Thanks! A very necessary point for obtaining products by the river, which is not available in the Republic of Belarus.
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4
Жанна Дмитриева
Level 7 Local Expert
April 5
A good pick-up point. The main thing is near the house.
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2
Ольга Е.
Level 4 Local Expert
November 24, 2022
Хороший пункт выдачи заказов. Персонал вежливый, доброжелательный, внимательный, коммуникабельный.
7
𝐍𝐢𝐜𝐨𝐥𝐚𝐬 𝐊𝐥𝐢𝐧𝐭𝐬
Level 14 Local Expert
August 29, 2022
Отделение небольшое, персонала не много, но посылку выдали быстро и без проблем, а доставили без повреждений.