Wildberries
Directions
Pralietarskaja
192 m
Fabryka Kamunarka
380 m
10 reviews
July 25
Point as a point
It's just stuffy in summer
But I think it can be solved by air conditioning in the future
But it was possible to learn how to say hello (to a young guy)
It doesn't seem difficult to say "hello"
See original · Русский
3
2
November 10
It was 11/10/2024 at about 11:20 a.m.
The employee Alesya (today she was wearing a blue sweatshirt or bike, with a tail, thick build, height about 170-174, at first glance not a friendly woman) clearly lacks manners, rules and norms of communication with clients, customer orientation is zero. I consider it necessary to replace this employee with a more friendly and competent one at best, and at worst to send him at his own expense for professional development and certification. The bottom line is that we take the goods with our wife at this PVZ from this employee for the second time, while the latter has obvious signs of aggression and rudeness, she enters into a dialogue, asking stupid and rude questions that relate to the personal opinion and choice of the client, namely one of them: why did you order this again The product, didn't you order it last time?!Do I have to pay for refunds from my own pocket?! At the same time, the employee does not react to repeated remarks to change the tone, introduce herself, apologize, believes that everything is fine on her part, that she adequately serves customers, thereby confirming her actions with an audio recording from video surveillance cameras. In addition, he allows himself to communicate by phone outside the cameras and while waiting for clients. I think if you get any fines and still work there, there's nothing to whine and pour all the dirt on the first client you come across, because you are to blame for your problems, so change your place of work, go somewhere for three kopecks where there will be neither people nor fines.
At the same time, I will add that on the last visit, which was approximately a week ago, she also spoke rudely in our direction, took the initiative in the dialogue and she did not even deign to look for the goods (scrapers), but simply said: "let me cancel them, and you order new ones." I think that this employee is absolutely not suitable for this service, on Partizansky Ave., 13, the work is much better than the top employees in comparison, now it is clear why there is always a queue.
See original · Русский
May 10
Near the house. Excellent service. I like everything very much. Thanks!
See original · Русский
1