There used to be a good pick-up point with 5 changing rooms. Then they reduced it to 3 - now there are constant queues, in the morning / afternoon / on a day off. But, 1 star is not for that. Over the past year, I have already been charged 3 times for the returned product (for the product itself, not for return shipping), and the amounts are not small. Then you have to run around, figure it out, and raise everyone's ears. I feel like I'm going to write in the wrong ones next time.support, and to special consumer protection authorities.
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Катерина Сосновская
Level 2 Local Expert
November 5, 2024
Thank you very much to the girl who closed the shift on 05.11 with a heavy workload for closing, she did everything quickly, professionally and friendly!
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Жанна Мо
Level 3 Local Expert
August 1, 2024
The point is on the way home, so super. During rush hours, in the evening after work, of course, there is always a small queue. But everything suits me.
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валентина юхнович
Level 5 Local Expert
October 28, 2024
A good point. Fast service.
Polite staff. Good location
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Ольга Алисиевич
Level 5 Local Expert
August 28, 2024
A good pick-up point, always polite and friendly staff.
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sasaf
Level 6 Local Expert
August 11, 2024
Conveniently located, Kind staff, everything is clean and well maintained!
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Алеся
Level 6 Local Expert
August 3, 2024
The staff is always polite and friendly. There has never been any confusion with the product or payment
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Отдел продаж A.
Level 2 Local Expert
January 8, 2023
Friendly and competent staff, and Tatiana is the most attentive employee. The pick-up point is located within walking distance, open at a convenient time and seven days a week. It has several fitting rooms with mirrors. Unfortunately, the small lobby for issuing orders is sometimes overloaded with visitors.
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Ульяна Яцина
Level 3 Local Expert
March 4, 2024
Excellent pick-up point! After they saw that one employee could not cope during rush hour, they put a second one) The staff is friendly and courteous
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Alexey
Level 4 Local Expert
May 13, 2024
Everything is fine, goods are transported quickly, I have been using this item for a long time, it deserves 5 stars!!!
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Юлия
Level 8 Local Expert
June 29, 2024
The girls work quickly, clearly and politely without looking at the download, thanks to them
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Влад Шуманович
Level 14 Local Expert
April 20, 2023
An excellent pick-up point, there are quite a lot of booths in the fitting room, but the only drawback is that one person cannot cope during rush hour (((
And so everything is fine))
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Денис
Level 6 Local Expert
May 1, 2024
There is a fitting room, which is convenient when ordering clothes of different sizes.
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Анна Г.
Level 5 Local Expert
July 24, 2024
My point is near the house, quickly without queues
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Алеся
Level 7 Local Expert
December 11, 2024
The most polite and pleasant employees
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Полина
Level 3 Local Expert
May 15, 2024
Very friendly and kind staff, there have never been any problems at the pick-up point😉
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АМЛ а.
Level 10 Local Expert
June 19, 2024
It 's time to make repairs , there are a lot of parcels , the item is worn out
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Светлана
Level 10 Local Expert
July 14, 2023
The staff is super polite.the service is fast.There are no queues.Everything is fine.
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Татьяна Р.
Level 4 Local Expert
April 2, 2024
The managers are nice, clean, fast
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Юлия З.
Level 5 Local Expert
April 20, 2024
The girls are well done, they work well!
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Стася Б.
Level 3 Local Expert
February 27, 2024
We did not accept the product for an unclear reason, they say we do not make refunds today
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Natalya
Level 14 Local Expert
August 12, 2022
The product arrived on time, the girl on the delivery turned out to be polite, sweet and attentive, the item is bright, clean
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Елена К.
Level 10 Local Expert
November 10, 2023
Excellent PVZ. They work very fast.
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Анна Г
Level 9 Local Expert
February 8, 2024
Aksinya is a very good consultant
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Инна Л.
Level 3 Local Expert
June 5, 2021
We ordered delivery by courier. Everyone knows that the courier comes running, leaves the goods and quickly runs away. They sent a low-quality product, with some dark pellets. We didn't even notice them when trying them on, they didn't take a refund the next day, they told us to write a refund through marriage. The return through marriage was refused, referring to the need to check the goods. It's up to you, but I'll never order anything here again.
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Vladislav Astrovskiy
Level 5 Local Expert
June 1, 2023
A lot of people) give the girls a man to help)
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Максим
Level 7 Local Expert
June 4, 2020
We ordered different models of shoes for the child at home in different sizes to choose not how many pairs (now they have new conditions all orders for the house are paid 100%, then what did not fit the money is returned in a few days) our order was almost 1000 rubles, Everything was paid, selected for the final purchase for 150 rubles. But in one box they brought us one pair of sandals without a pair. We were able to return the money minus the cost of this marriage, we have been waiting for a month. Before this order, we had the same situation with the jacket, the jacket was issued by the operator under the wrong article, and as a result we could not refund the money for three weeks. If you are making an order for a house on an advance payment, I advise you not to sign the act with the courier until you carefully check the correct execution of the order according to the act and all orders for defects.
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Роман Куликовский
Level 11 Local Expert
August 29, 2021
One of the best delivery services, fast, high-quality, not expensive, user-friendly application and easy-to-use website.
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Алексей халево
Level 11 Local Expert
July 3, 2023
I recommend everything perfectly
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Фёдор Ф.
Level 3 Local Expert
September 21, 2019
I ordered clothes and a baby stroller from this store. I came for the order, they gave everything except the most important thing - they couldn't find a set of thermal underwear, the guy working there said that the order had arrived, but he couldn't find it because he was working on a replacement, try to come tomorrow. I explained to him that I live outside the city 30 km from Minsk and the child has football training outside (it got very cold), so thermal underwear is urgently needed and asked to contact the girl he replaces, to which I received an answer from her phone. I don't have it. try to come tomorrow. I arrived a day later, the girl answered briefly since you did not pick up the order and sent it back.
There is no desire to order more in this store!
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Анастасия Грекова
Level 13 Local Expert
January 14, 2023
It's narrow, crowded, but nothing
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Татьяна Петровна
Level 8 Local Expert
May 27, 2023
Excellent pick-up point!
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Natalia Bareikina
Level 9 Local Expert
October 4, 2023
Very slowly
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Митюшкина Т.
Level 8 Local Expert
September 11, 2021
Always clean and tidy. Friendly workers. They're fast.
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Алиса Хотько
Level 12 Local Expert
February 9, 2024
I advise you!
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Sergio Makaroni
Level 8 Local Expert
September 11, 2022
Usual. Nothing spectacular.
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Николай Просто
Level 17 Local Expert
August 1, 2020
You can buy if something does not fit during the day, the money will be returned to your card. That was the case in my case . There are no questions about the quality . Thanks
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Елена Ковалева
Level 5 Local Expert
April 15, 2020
Fast service. Pleasant, polite employees. The impressions are the most favorable!
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Pavel Veniaminovich
Level 14 Local Expert
May 15, 2021
Okay, fast, no queue, everything is clear.
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Maxim Barbarich
Level 5 Local Expert
August 28, 2022
Fast and clear
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Наталья
Level 11 Local Expert
August 31, 2019
It is minimalistic and there is enough space, there is no crowding, which is pleasing, since you can safely view and measure everything.
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Мик Кан
Level 3 Local Expert
April 16, 2021
Excellent work of the store and a very rotten communication system on the site.
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Тимофей Старостов
Level 10 Local Expert
June 17, 2021
It's been a long time since high-quality goods
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Татьяна Митюшкина
Level 7 Local Expert
February 8, 2020
The delivery workers are pleasant and correct.There are many fitting rooms.A good work schedule.