The unit is not the point of issue, but the whole Wildberries. On July 1, I ordered a product worth 16700 rubles, and 10 times more was written off from the card - 167,000 rubles. There is virtually no support. I wrote to the post office and ignored it. I wrote an appeal in the application and received an unsubscribe saying that an application has been created, which will be processed in turn. It's been 3 whole days (!!!) TWO days since the response and no progress. It smacks of outright fraud! If you can use other services, use them. Don't mess with Wildberries! And before you pay money or place an order, make sure that the service has an adequate support service, and not just contacts like Wildberries, where you will either be ignored or forced to communicate with bots. Because if suddenly something goes wrong when ordering or paying, you will be forced to solve the issue for months, years! Or involve law enforcement and supervisory authorities to speed up.

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Altynbek M.

Level 2 Local Expert

Do not relate to the location of the PVZ. But I wanted to write about Wildberries, to warn those who will order. The site is cool, prices for some products are lower than in local stores. Friends and acquaintances give good reviews, there have never been problems with the delivery time and the quality of the product itself. But here's what I want to write about, if you have any problem with Wildberries, then you won't be able to solve it. In the support service, you will often be answered by a bot or operators, but always in templates. I.e. your question will not be resolved. In my case, I ordered a portable speaker on 02/28/2023, 48 days have passed - no speakers, no money. Therefore, when you order, keep in mind that if a problem arises, you will simply get bored solving your problem with Wildberries.

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Елена Т.

Level 4 Local Expert

The best store in the republic!!! A large selection, high-quality goods, original things, there is a return without problems, good service, the only thing is that delivery is 10 days, delivery in Moscow the next day, but nothing can be done! It's already scary to imagine how to live without you)))) Well done!!! Prosperity to you here!!!

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