Wildberries

4.8

125 ratings

Rate this place

Юлия Шевченко

Level 4 Local Expert

A good pick-up point, nothing bad to say about the appearance and cleanliness of the point, but there is something to say about the employee of the pick-up point, she said that she approved the return of the goods, everything is fine, but as a result, the next day it was shown in the application that it was impossible to return the goods, the return period expired, the girl just forgot to press that The refund has been approved, whether that is not clear, and it is very unpleasant, check the quality of your employees' work.

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Anastasia Karpenko

Level 4 Local Expert

Arriving at the pick-up point at 20:58 to receive my parcels, I was confronted with an extremely unfriendly attitude on the part of the employee. From the very beginning, the employee expressed dissatisfaction with my visit, saying that I only had 2 minutes to look at my goods, as she was not going to stay longer because she only had a working day until 21:00. After that, she began to set conditions for me that I should not allegedly return the goods, because it would all take her time and it would not be paid for and she was not going to stay here. My comment about the possible return of one of the positions caused a negative reaction. When I pointed out the need for customer orientation and customer service until the end of working hours, the employee rudely refused to give me orders, saying, "I will not give you the goods," and took away my parcels, demanding that I pick them up the next day. I consider this behavior unacceptable and violates my rights as a consumer. An employee has no right to refuse to issue paid orders during the business hours of the pick-up point. Her statements about unwillingness to recycle and lack of additional payment are internal problems of the company and should not affect the quality of customer service.

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Анастасия Рагель

Level 2 Local Expert

Until today, there have always been good and courteous staff, there have never been any problems. I am not the only one who has encountered an unpleasant and boorish employee, a young man who looks like a child, issues orders and is also rude.I have an item in my purchases that I did not pick up, and in the refusals, the one that I took away, please have a conversation and remind me of politeness.

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Дмитрий Стимов

Level 10 Local Expert

Responsive and polite staff, there is enough space inside, everything is there to check the goods, you can say "reconstruction" was done about half a year ago, thank you

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Екатерина Княжевич

Level 4 Local Expert

One of the most popular places on the diet

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анна насевич

Level 3 Local Expert

Teach your employee to be polite , as well as to give back the goods without throwing them , at least some kind of friendliness .

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Александр Шалькевич

Level 5 Local Expert

Very good pick-up point, everything is fast and good staff, pleasant

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Ксения

Level 5 Local Expert

A very good point. Clean , bright . Pleasant and courteous service . 10 out of 10. I recommend

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Елена П.

Level 5 Local Expert

There are no questions about the work of the staff. There are 4 changing rooms.But the room itself is very small.Three people=a crowd(((

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евгений кирило

Level 4 Local Expert

Good pick-up point) fast service

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Ангелина Кукса

Level 3 Local Expert

Great point, served by a nice girl.

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Хмелевский Александр

Level 12 Local Expert

Excellent clean item

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Лина В

Level 3 Local Expert

A wonderful point. The administrators are polite.

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Dark_ Sarmat

Level 11 Local Expert

A normal place. The staff is nice and helpful.

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Александр О.

Level 4 Local Expert

The best PVZ

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Ян Бурдов

Level 5 Local Expert

Always clean, fast, and polite🥰

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Анастасия Липская

Level 3 Local Expert

beautiful girls are working, well done

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Денис Иванов

Level 7 Local Expert

Great

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Ольга Рыбинская

Level 3 Local Expert

Good quality

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Алекскндр Шабловский

Level 7 Local Expert

I picked up the package. The seller was polite and friendly

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Гринцевич Павел

Level 17 Local Expert

Well organized

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егор иванов

Level 18 Local Expert

Everything is great

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Tod Redd

Level 7 Local Expert

They work well and quickly

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Александр Рудковский

Level 9 Local Expert

Nice staff.

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Мария Даниленкова

Level 10 Local Expert

It doesn 't work all the time .

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Д. Ш.

Level 7 Local Expert

Convenient Parking, friendly staff.

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Wildberries

26 reviews