Wildberries.by
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Kuncawshchyna
262 m
Paliklinika № 31
172 m
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38 reviews
August 14
Before the appearance of the current employee, the pick-up point was blooming, since the previous employee was friendly and wanted to return. Thank them for that. ✨
09.08.2024
She brought the goods for return due to the inappropriate size, and the employee expressed her dissatisfaction with me because of the quantity of the goods and asked me to help her do her job (unpack the goods along with the packaging), but when I refused, she began to behave inappropriately. Namely, she communicated using sarcasm, allowed herself rudeness. Communicating with the use of sarcasm with pronounced rudeness is inappropriate in the service sector. This service caused me insulting feelings, it is unacceptable for an employee to communicate with a client in this style. I believe that the employee does not comply with the company's standards and deliberately spoils the company's reputation by leaving a negative impression of the service of this pick-up point. I ask you to take measures and notify me of the result in writing.
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August 7
This is the second time I come to this point and I am very satisfied with the service. The point is clean, in order, the employee is polite, the order is found lightning fast, because all orders are in their places and are not lost, as at other points, closer to my house. Now I will order it here.
See original · Русский
May 25
The usual pick-up point with the attributes characteristic of this marketplace is cluttered packaging, shabby interior, periodic queues. The staff works normally, and the visitors are treated with respect.
See original · Русский