Today, at the pick-up point, the employee could not find the right product for a very long time, as a result, she did not find it, this happened to several people. I watched it all in the queue. A huge queue of people gathered. There are huge piles of unpacked goods at the entrance and on the table. It is difficult to check the product under the camera because of the crowd of people and the pile of boxes. The long wait

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Ирина Андрианова

Level 4 Local Expert

My favorite pick-up point! The staff is very polite and correct. You don't have to feel awkward here if you need to return a purchase. Even standing in line is more pleasant than in other PVZ. Three fitting rooms are comfortable, spacious, and there is a large table for viewing purchases. Well done! The main thing is that nothing changes))

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Алеся

Level 5 Local Expert

Previously, there was a good PVZ and adequate staff. It's been a mess lately: the room is small, and the camera is only on the delivery desk. If you have ordered several products, and there is a queue of 3-4 people behind you, they will not turn around, and while you open each product under the camera and check it, it takes a lot of time. If you pick up the goods from the counter and go to the "room" further, where the fitting rooms are, then there are no cameras there, and if a defect is suddenly found, the wrong product, etc., the employee does not accept it back, says to redeem, pay, and then make a refund. Maybe hang cameras in the second room so that people can safely go through to check the goods, and not delay the rest of the queue..

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