Work in Taxi in Minsk
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Grushawka
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26 reviews
February 20
For me and a child of 11 years old, the child's height is 150 cm on 02/20/2025, a taxi was ordered at about 2 p.m. A trip from the polyclinic 26. Car 8055 KS-3.
First of all, the driver parked in the wrong place (the main entrance) and that's where we were expecting him). When we were told that we had to walk around the building, he started being rude and threatened to drop us off in the middle of the road, arguing that he did not have a child safety seat. I repeatedly repeated to the driver that the child's height was 150 cm and asked him to take us without his indignation. But he behaved like he was in his own kitchen: he was rude, he didn't calm down. He swore obscenities at us when we landed. This is unacceptable.
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February 2
The "service" that Martynyuk & Co. LLC provides to customers is terrible. On 02/01/2025, at around 20:30, I ordered a Yandex taxi car. The carrier came from the company Martynyuk LLC, COMFORT tariff. When the driver saw that I had a baby in my arms, he refused to travel, saying, "I'm not taking a baby with me." The temperature was below zero outside, the wind was strong, and I had to wait 11 minutes for the next car, and of course the child started acting up. In accordance with the Resolution of the Republic of Belarus dated August 14, 2007 No. 278-3 "On Motor Transport and Road transportation" and the Rules for Passenger Transportation approved by Resolution of the Council of Ministers of the Republic of Belarus dated June 30, 2008 No. 972, the grounds for refusal to fulfill the passenger transportation contract have been determined. In the absence of legal grounds, the carrier (driver) does not have the right to refuse to perform additional seat orders) is not a reason for refusing passengers transportation by taxi, the actions of the carrier or the driver of the taxi car in this case will be unlawful. The driver did not comply with the legislation, he will consider himself entitled to leave a very small baby on the street and demand that I cancel the trip, referring to the fact that he will go, and the money will be deducted from me. The driver's behavior is outrageous. I hope the driver is proud of what he did. There would be fewer of them in the service sector. By the way, the next driver was extremely surprised by the act of a "colleague."
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October 21, 2024
"Thank you very much" to Yandex drivers and support staff, and of course to the HR manager who hired them. A thing fell out in a taxi, while the driver was driving, violating traffic rules, I noticed when I checked the availability of a house. The driver could not be contacted, the call was reset. The support service kindly promised to sort everything out as soon as possible and no one received an answer, even considering that I promised to reimburse all the costs of returning the item. Well, in general, like all users, I think they definitely noticed the negativity and bad manners of some drivers: early waiting for a taxi, stopping at a wrong point, loud music while driving, talking on the phone, their lack of change on orders and aggression and time spent on what so that you change money despite that you're late and so on. The only thing that saves is the fact that the ratio of such employees is 60/40 in favor of good employees. I am silent about the nuances with orders and so on. I hope that at least with the feedback they learn to at least fix and solve problems and not just not answer questions.
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