Disgusting after-sales service. I bought headphones from xiaomi through kaspi.kz and regretted 10000000 times. The headphones were sent defective, they did not connect well to the Xiaomi 13pro smartphone, they were constantly disconnected and closed while walking. I wrote to the Caspian, they redirected me to the return department of this non-store. The employee is not competent, sent to the service center, specifying the wrong address. I spent half a day to get to the service center, as a result, I was redirected to another service center. They took the headphones there, wrote an act stating that the headphones were defective, said make a return to the Caspian Sea, we notified the store that the headphones had been sent to the warehouse. I pressed return to the Caspian Sea, they demand to give them the headphones! BUT THERE ARE NONE! They have already been seized. They were sent back to the store's returns department. They refuse to make a refund, they demand to return the headphones, the marriage certificate from their official service center is not a decree to them. As a result, they exhausted all their nerves until they came out to their leadership with a scandal. Only after that they accepted the act and made a refund. Two weeks of running around, wasted time.
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Михаил Завгородний
Level 17 Local Expert
March 7, 2024
The name delivers:
They have never been representatives of xiomi.
At the same time, I managed to buy headphones in the official store for less than what was offered here. At the same time, they unpacked them, connected them and gave me a try.
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Юрий Храмовский
Level 4 Local Expert
April 6, 2024
Here, in my opinion, the best prices for xiaomi equipment, plus all equipment in Russian, still give a one-year warranty.
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Николай Закациоло
Level 6 Local Expert
October 5, 2023
A great company, I bought a Xiaomi TV, no one in Almaty had this TV available for this day, only from the window, but these guys are all right with the availability of goods, I am very happy.
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Яр Сыч
Level 9 Local Expert
November 18, 2023
A good Xiaomi branded store, really very expensive everything here
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Qangyr Boss
Level 3 Local Expert
July 7, 2023
Great online store! We have already bought several times, the goods are original, the quality is super🙌🏻
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Александр Иванов
Level 6 Local Expert
June 5, 2022
We order products from the xiaomi website.kz has been around for 5 years, the sellers in the store are always polite and kind. Everything will be shown before purchase. Thank you for the quality products!
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Ким Ольга
Level 9 Local Expert
June 11, 2023
In the beginning, everything was fine, but then, there is no product, then bonuses disappear somewhere, delivery is often delayed
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Анна Сергиенко
Level 6 Local Expert
July 23, 2022
Hello. I ordered the phones. The product was mixed up. Now to return and exchange, the whole series... I will no longer order through this store .....and if the problem is not solved, we will complain and solve it through the court
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Zachary TAG*
Level 7 Local Expert
January 22, 2022
I bought a smart home system from them, their serviceman helped with the setup, gave excellent advice, even talked pleasantly like a professional.
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АЛЕКСАНДР НОВИЦКИЙ
Level 4 Local Expert
June 18, 2021
A wonderful hardware store, excellent service and great managers I recommend
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Серик Абишев
Level 13 Local Expert
October 16, 2023
Parking problem
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gaziznar2013
Level 10 Local Expert
August 2, 2020
A good salon, courteous service, a wide range of goods. While I was waiting in line, the TV was turned on and the manager told me about the menu and settings, explained something about broken pixels to the buyer.
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Артëм Подгорнов
Level 10 Local Expert
July 2, 2022
The service is excellent, the prices are reasonable
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Екатерина Р.
Level 4 Local Expert
June 25, 2020
A convenient store for smartphones and accessories. Headphones are always available, you can order with delivery and pickup. Very competent employees.
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Ilya
Level 14 Local Expert
July 18, 2019
A great store. The modern design inside and the coolness from the air conditioners brighten up these summer days. The sellers are polite, they understand the subject. Separately, I would like to mention Valery, a service engineer. Very pleasant to talk to, well versed in his business.
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Максим К.
Level 5 Local Expert
July 21, 2022
Great store and staff
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XofYT
Level 3 Local Expert
June 10, 2019
I bought a robot vacuum cleaner. I was satisfied with everything. After a week of use, I had a problem that I got a lot of help with. My sensor stopped working and they fixed it for me without any problems at all. Now the robot is working and there are no problems with it
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Di Kilman
Level 8 Local Expert
May 27, 2021
I bought a watch and a mop, fast service, polite staff
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Ильхам Халилбайов
Level 4 Local Expert
July 3, 2022
Excellent store and service
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Olzhas B.
Level 4 Local Expert
December 23, 2021
Dump. Long service time. I do not recommend it.
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Рустем Досанов
Level 8 Local Expert
June 18, 2022
Super Store
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Olzhas Salmurza
Level 11 Local Expert
December 26, 2019
A good store with friendly sellers. I took a vacuum cleaner there.
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Денис Г.
Level 3 Local Expert
December 25, 2019
A good store, I often order interesting gadgets😉
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Элла Феликсовна
Level 8 Local Expert
September 7, 2020
The prices are good, you can safely buy.
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Илья Рязанов
Level 5 Local Expert
December 4, 2021
A good store
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Murat A
Level 23 Local Expert
October 15, 2019
Excellent store, a large selection of equipment
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Александр Б.
Level 12 Local Expert
June 27, 2019
Great store, super service
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Николай Кривенцов
Level 11 Local Expert
August 30, 2019
It is expensive for a company store and direct deliveries