Ya

4.5

13 ratings

Rate this place

Daniala V

Level 4 Local Expert

Anyway, I want to share a really honest review. I am attaching screenshots. 1) In May, when the studio had just opened, I took a subscription for 1 month (45 thousand tenge), the managers tried to persuade me to take it for a longer period. But I clearly knew that a month would be enough for now. I started walking, it would seem that the atmosphere was quite cozy. The first thing I noticed was that fitness trainers (not all) could be 5 minutes late, or even more. With all this, the lesson lasts only 55 minutes anyway, so the coaches are also late, and in the end they manage to finish 5 minutes earlier, as a result, it turns out that the training lasted only 45 minutes, and not the required 55 minutes. (I approached the administrator and informed him about it) 2. Disposable slippers (500 tenge) Are a small thing, but still. Despite the fact that the subscription is not cheap, they manage to sell "paper" slippers to their customers for 500 tenge) 3. Ok, that's fine, the next thing, in June I decided to take a subscription for 3 months full-time (100 thousand tenge) in total, there are 36 classes in this subscription, the bad thing is that they have unlimited time only if you take a subscription for a year. I only came here because I lived next door. And anyway, if you didn't know for this price, only one branch will be available to you :) (YaFit has two branches in Astana). I was near the Moscow business center, I decided that it was closer to me here, I wrote to the manager to sign me up there, of course they didn't answer immediately, they wrote that for an additional fee. The payment can be added to the Moscow business center. No one warned me about this) it seems like everywhere when you purchase a subscription, it applies to all branches, but not to YaFit. 4. They often do not respond immediately, you first need to write to all possible numbers (I wrote to as many as three WhatsApp numbers), and they answered me after 30-60 minutes. 5. I wanted to use the guest room, I had 3 unused ones. I wrote, provided all the information for recording, and clarified whether they had recorded it. They answered "yes, of course!", as a result, my sister and I arrive, the administrator informs me that no, no one is booked, they recorded it on the spot, taking a few minutes from us.Plus, they wrote off two guest rooms at a time, and added them back after the claim. 6. One time, coach (let's call her B) didn't come at all, waited in the gym for 15 minutes, then coach (let's call her C) came in and offered to do another workout, but Coach B's app didn't show that two people were enrolled in her class. I agreed, but again, if the training session with coach B started at 17.15, then it should still last 55 minutes and end at 18.10, and what do you think? It started at 5.15 pm and ended at 6.50pm. (Not only was the training session completely different, it was also shortened by 15 minutes) 7. I wanted to take the document that I go to their studio, but they refused me, justifying that they do not do it retroactively, and only in case of an extension can they provide me with the document) 8. And the last thing, again about the time, on my last day (Sunday) I was booked for four training sessions, but decided to cancel the last one. And all three workouts lasted only 40 minutes at most. What's the shortened Sunday day at YaFit Studio called or what? In the end, I didn't want to say anything anymore, as I had repeatedly reported this, it was useless. Now they are being imposed by their WhatsApp calls and SMS messages about the renewal of the subscription. To sum up, YaFit Studio does not meet my expectations. Price ≠ quality. "Instagram" design is not the main thing. In my opinion, there is no proper discipline and organization here. They don't make sure that the coaches spend their training sessions properly (not to mention all of them). As well as those who use WhatsApp, they don't work 100%. Perhaps after seeing this comment, YaFit executives will start working on improvements ;) I just shared my experience with the YaFit studio, good luck to everyone.

See original · Русский

Елена Мотовилова

Level 3 Local Expert

I have been visiting this studio since August 2025. I like everything. The highhills direction is generally a fire with coach Gulyaeva Alina. Van love❤️❤️❤

See original · Русский

Дана Н.

Level 5 Local Expert

The prices are cosmic, the training is so-so, the managers have no interest. I needed information about training for women, for women's health, so the administrators didn't even explain anything, they just mumble about the cost, about promotions, and that prices will rise. The coaches are young. You ask questions about the training program for women after childbirth, they can't answer anything either.

See original · Русский

Алена К

Level 3 Local Expert

Cool women's fitness studio) started running even before the rebranding, starting in 2022. For me, the best ones are morning workouts, so much strength and emotional charge. 🤩

See original · Русский

Элен Рипли

Level 6 Local Expert

Great club))). Great coaches! Comfortable environment)

See original · Русский

Алтынай Г.

Level 4 Local Expert

The best studio

See original · Русский

Ya

6 reviews