It's so bad that I can't find the words. I drove through these Yalina studios for half a day, and I was at 55 Kalinovsky Street. Where the master was not in place for more than an hour, although the sign was hanging, there was a 10-minute technical break. Calling the hotline, I was told that the master would be there after 13:00. When he came to the master at 14:00, he said that he would not deal with my question. And he sent it to Yakub Kolas 67. Before going to the address, I called the hotline and clarified the reception and work of the atelier at Yakub Kolas, hoping that the hotline was competent in these matters, I trusted the information and went to the atelier. My hopes were dashed after the master's call. - I'm sorry, but we don't have a master to solve your problem... my conclusion is that the hotline of the Yalina atelier network is not competent in matters of citizen assistance. Kalinovsky 55 master's absence until 13:00 during business hours. Please take action. The Yalina network is engaged in consumer deception. My problem is written in the price list of services, but they cannot solve it. It's just a replacement for the slider in the suitcase. Do not contact this atelier if you want to save your nerves.

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Анастасия Ч.

Level 8 Local Expert

Thanks for the individual approach to the sewing master — I made seat cushion covers. Everything was agreed and done. When we made the second part of the order, we were informed about the delay. It's been a long time since I've seen such a pleasant and inclusive attitude towards my query. And today, when I picked it up, I was glad that shoe craftsmen quickly and for a few rubles made belts that had been waiting in the wings for "a hundred years". One was sealed, the other had holes punched. Nice staff and thank you for doing such important things that have been hanging in your head for years)

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Виталина Сибирова

Level 6 Local Expert

Very strange craftsmen are working. Jeans were being repaired, the employee could not calculate the amount of the order, nor tell if they would take the job, she said to wait for a call, since it would not be her who would do the work, but another craftswoman. Okay. We waited, received confirmation that the order was being accepted, were horrified by the price tag for 2 patches, and are waiting. They came for the order. She was met not by the craftswoman who did the work, but by the same one who accepted the order at the very beginning, and then the circus began: "so they refused to fix you," "oh no, your pants have already been given away," "oh, here they are... Wait, there is no amount to be paid and no information. no, it wasn't me who filled it out, I couldn't fill it out like that..." The work itself, by the way, was well done, but such an organization rattled the nerves of my loved one. upd. The patches turned out to be bad. Jeans got worn out again after a week of socks.

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21 review