11/22/2025 20:30 I came to pick up the parcel, the employee was rude, not polite. She rudely made remarks to the child in front of me, when it was my turn, she asked why I had come, I replied that I had come for a package, and she said that I had come here to talk (I was on the phone, apparently she didn't like it), then when I asked what was bothering her? She replied that you should sit next to me and sit. Complete disrespect, lack of customer orientation and courtesy!!! Take action, such people should not work with people and spoil the mood of other people with their mood and behavior!!!

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Buba Smit

Level 2 Local Expert

It was the first time I sent a parcel to a customer. The product was purchased on Kufara. At checkout, I did not know how to set up cash on delivery correctly so that the buyer could transfer money to me. I asked Lyudmila, an employee, for help, asking her to arrange the shipment correctly. As a result, she issued it with cash on delivery not for the full cost, but for a small percentage of the amount. As a result, I did not receive the total amount for the product, but only this percentage. I was lucky that the amount was small, and the buyer turned out to be a decent person. After this incident, I cannot trust the competence of your department's staff, as their mistake could have led to significant financial losses. I do not plan to use the services of this department from now on.

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Снежана

Level 4 Local Expert

The call point itself is in a convenient location. Until recently, the girls who worked there were kind and friendly, they always competently helped in sending parcels. Now an eternally dissatisfied elderly madam is working, who is always in a bad mood, talking in raised tones and with eternal discontent. There is zero help and advice. Having taken such an employee, they discouraged the use of this pick-up point

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23 reviews