The parcel was sent from Bobruisk (Minsk street branch) to Mogilev on Monday, the recipient was in Mogilev until Saturday, it was important that the parcel arrived before that time. The package was not tracked, the staff was contacted, they also said that it was not tracked. The package was in the amount of 250 rubles, which we expected to receive within a week. On Saturday, the parcel was finally found, it turned out to be in Minsk, it is not known when it will be in Mogilev. We explain that now there is no one in Mogilev to pick her up. We were offered to issue a refund, which, for a second, is paid, 2.50. As a result, we didn't sell the item and couldn't get our 250 rubles, and we also paid 11 rubles (8.40 shipping and 2.50 refund) for frayed nerves. Previously, we had no such applicants and all the parcels arrived in three days, but this situation is simply egregious! And we were given to understand that the compensation would be about 1 ruble... It's a disgusting situation... We are very disappointed.

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Beznadźézhnyi

Level 3 Local Expert

The staff is rude, the room smells bad (stinks), it is not ventilated, parcels are not handled carefully - there is a lot of damage on the shipments. Constant queues. I do not recommend contacting this office.

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Наталия Тишкевич

Level 4 Local Expert

I'm terribly disappointed!!!! I sent gifts to children, sweatshirts with A4 Logo, I did not insure the parcel, because I did not consider that mice could gnaw the parcel in their warehouse!!! When receiving the parcel, the recipient clarified - is it normal that the parcel is chewed? The OPS said: questions to the sender! But they wouldn't accept a chewed-up package from me! It 's logical!!!! As a result, according to the application with the passport , they said the maximum we can count on is 10% of 1 base value !!! It's 4p! And I paid more for the delivery!!!!

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