Polite staff. But I am not satisfied with the short work time and sometimes huge queues (it depends, of course, not on the pick-up point). Another big "BUT" - as I will not order an Ozone product, in 90% of cases it comes with a deformed package and a broken product inside. It happened several times with Emall. There are no such problems via Belpost. It looks like the Euromail loaders are playing volleyball with goods.

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Светлана

Level 10 Local Expert

Recently, there have been long queues at this department, the employee does not have time to give out all the parcels before the end of his working day, they stood in line for more than an hour. The store employees are very angry that the passage to the store is closed by people who came to Euromail. I decided not to order there anymore, nerves are more expensive

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Сергей Сергей

Level 9 Local Expert

It concerns the entire European post, not a specific branch. Some of the parcels do not reach the addressee, because notifications are sent not in paper but in electronic form. I received my parcel for half a year, because when transiting through third countries, my phone number was erased and delivery to Ali Express was closed. (Why accept such parcels without an address at all).Accordingly, I did not receive an e-mail notification about the receipt of the parcel. Then the question is, why close the delivery? It is useless to make claims to the seller accordingly. He can see that the package has been received. As a result, a lot of nerves and time. They also tried to charge me for half a year for storage. By the way, I'm not the only one. In general, it turns out that there are a lot of complaints about the office.

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