Европочта
84 reviews
December 21, 2024
It's not even the bottom - they're still knocking from below. We arrived to send the parcel in the afternoon (for the first time, we didn't even have a personal account) - two employees are sitting, there are no people. They're literally picking my nose. And they say: Apply via the website on your phone. You ask for help - zero emotions. I repeat, there are no other clients besides us. We somehow processed this application, the number is by080041698688. The package was accepted.
Take two. The cash on delivery for the parcel arrives. We arrive, and they tell us: "We can't give you the money - your information is incorrect in your personal account" - OK, we're correcting it. - And again we can't give it back, because there's a different last name on the package! And how did you, comrades, accept this package?!
We call tech support asking how to collect the money, but they tell us: "No way!"
If you want to be left without a thing or money, send it by European Mail. And we will probably have to contact the state authorities - let them figure it out.
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1
October 3, 2024
On 2.10.2024, an application was made BY080039346741 arrived at about 20:30, they tried it on, they said that the package did not fit in size, well, it's clear maybe there was something superfluous, they unpacked it in front of them, they said:Yes it fits!!!They rewrote it because it seemed to me they needed it, they tried it on again, it doesn't fit!!!As a result, we went to another European Post office where we accepted the parcel without any problems!!!Question to the management:I understand that there is a problem with personnel now, but I think it's better without such employees, they recruited zombies with red eyes, shame on you!!!
Dear residents of the city, never visit this branch of the European Post, You will not be served very badly, but also humiliated!!!
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2
October 31, 2024
You need to remember never to order for this item again😂
You come in a good mood, say hello, you are greeted by silence. They look at you from under their brows and you leave wishing you all the best, and in response silence. I felt like I was in a horror movie when you accidentally arrive in an unfamiliar city and the residents silently look at you and follow you with their eyes. Tin🗿
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5
September 20, 2024
A very unpleasant girl is working. He usually sits on the right. I want to get away from her and it's better to wait in line until another one is available. Polite, smiling. And this one on the right is mean. Rude, boorish, repulsive. I don't even want to come. And take anything from her hands.
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6
July 22, 2024
Not a bad point, though something didn't work for the employee. I also came in the heat, so it was stuffy.
I wish that when I ask questions, they would answer a little less rudely, because it was the first time I came and did not know what was needed to pick up the goods.
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2
December 14, 2024
Everyone is always unhappy, applications are only online, previously it was possible to write quickly. No, they answer the fuck off. They do not respond to requests for help. I came - there were 2 girls at the checkout. A crowd of people came, one left and had to wait endlessly. Horror.
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1
September 15, 2024
I ran into Euromail...I thought there were rumors that shipments were being loaded with their feet.... and not..it turned out that this was indeed the case. I sent the column, packed it and put it in a bag with pimples in several layers and foam in the corners, but still managed to beat the corners....
There are no complaints about the department itself.
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2
October 16, 2024
Disgusting staff, doing their job as if they were doing a favor. Employees change, but the dismissive attitude remains. Therefore, the choice is in favor of another mail, even though delivery takes longer there
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November 13, 2024
The employee alone is an ignoramus. I think everyone understands who we are talking about. And constantly. You come in with a smile-you come out as if a bucket of slop was poured on you. The service is very slow and parking is far away.
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1
October 18, 2024
Good, polite staff work here. They will always help in case of any problems. I didn't notice any flaws
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1
December 6, 2024
Convenient location. You can quickly send a parcel and receive a transfer. Well done girls))
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January 24, 2024
Very conveniently located, always polite staff, fast service. I often visit this post office. And the working time is also the most convenient
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January 22, 2024
I constantly visit the European Post office on Pervomaiskaya 69A, everything is always clear here, the registration is fast, they have never been rude. There is a children's table, chairs for adults, a lot of space.
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March 29, 2024
A small room, no matter how many times I did not come, there was no more than one person in the queue. Friendly staff helped with the registration of the service account and helped with sending the parcel. It's bad that the point doesn't work on Sunday, but overall the service is good.
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May 30, 2024
Modern mail , I remember as a child its regular mail in the center , I was pleasantly surprised by the modernization
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September 27, 2024
It's all good. There are few people. The staff is polite and attentive
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May 29, 2024
I picked up an order from an email here. Everything went quickly, you can pay for the order on the spot in cash or by card. Euromail is open daily until 21.00, including weekends, and it's cool!
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1
July 17, 2024
The department is nothing, but the staff (a young girl, and her partner a little older) do not understand why they are constantly snorting and dissatisfied all the time. And the main disadvantage is the lack of bicycle Parking.
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1
January 15, 2024
A good branch in the city center. It's clean inside. There is a children's corner. Polite employees. I recommend.
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2
September 27, 2023
A large enough room, a zone with chairs is organized – there is a place to sit down if you need to wait. But it never came in handy, because the service is fast, there are never queues.
I sent parcels a couple of times, took money (cash on delivery) – everything was done quickly and without problems.
The staff is coldly polite, as indifferent as possible.
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2
August 14, 2024
Terrible service. We brought the product, which was with free delivery and took payment for delivery.
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2
July 25, 2023
The best branch of Europost. Great location, great staff. They are friendly, they always help.
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2
July 31, 2024
Rolling my eyes and clucking every time I ask a substantive question. Where do you find them?
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1
June 14, 2022
Euromail is an excellent service. Fast, convenient, and beautiful.Excellent location, in the city center and inside it is civilized and comfortable. SMS comes about the receipt of goods , parcels , come and pick up . Just great, thanks for the service.
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2
March 11, 2023
The operator girls are polite, if necessary, they will help fill out the forms. They work promptly. Convenient location and opening hours. I have applied repeatedly, and the correspondence has always arrived safely and on time.
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3
December 16, 2023
They were sent out on 1 day with a minute difference of 2 parcels on 10.12.
One arrived on 12.12, the second appeared on 15.12 when tracking the parcel and agreeing on the date and time of delivery, but was not delivered that way. Negligent attitude. At the point we took 2 (how is it that we went differently to 1 address?).All delivery times have already passed.
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3
June 26, 2024
The service is fast, convenient and affordable. The only remark is that on one of the shifts in this department, the staff are constantly embittered.
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1
November 3, 2024
We didn't say hello, I stood there for 10 seconds until my eyes were pulled out from the computers, dryly, rudely
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3
December 3, 2022
The service is fast, but maybe because I usually go in the evening, it's not the most pleasant. There are sanitizers, there is enough space to keep the distance. Parcels are without complaints, there are many stops in different directions nearby, which is very convenient.
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April 5, 2024
The location is good, but sometimes the program hangs, the staff is sometimes amused by this fact, they do not know how to work in such a situation.
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2
May 23, 2024
The location is convenient. I got
caught once during rush hour, only one girl worked, the queue was already on the street.
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1
June 10, 2023
Everything would be fine, but parking in the city center is always a problem, even for sole proprietors and TOASTMASTERS!))) But they work fast and queues are rare! Thanks!
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June 12, 2024
I'll say it briefly. People do their job well. Problems are mainly due to letter-eating, that is, the rules for issuing goods.
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1
August 10, 2023
Olga, a specialist, did not give the order at the E-CITY branch, because there was no passport, but we provided a photo where all the Passport data and the client's photo are clearly visible, she refused to give her last name, we live at the other end, the parcel caused a lot of problems. I DO NOT RECOMMEND EUROMAIL TO ANYONE!!!!!!!
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5
May 13, 2023
It is cozy, good, very polite staff has a place for the child to sit and draw, wait for the parents until they send the European post
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July 19, 2024
Idiotic rules for sending. Employees behave defiantly
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2
May 1, 2023
Convenient location. The city center, right next to the underpass. I was at lunch, there was no queue. I received the goods quickly, the workers are correct.
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November 23, 2022
The employees of the post office are louts. Such a feeling that they can barely restrain themselves from swearing openly. You can only send a parcel through registration on the website, but the post office staff does not want to help you register and place an order. An older man doesn't belong here. The best solution is Belpost, they will help and explain everything there.
Addition. Upon receipt of the cash on delivery, 20 rubles were underpaid from 100 rubles. Only after a small scandal, they rechecked their data and returned 20 rubles. Either this is inattention or an attempt to earn money.
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9
October 23, 2022
The new room is very conveniently located, everything has been provided, there is a children's corner. It has become much better than it was at Pionerskaya.
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1
July 17, 2023
Convenient, fast, inexpensive, we lost one parcel for a week, but everything eventually reached the buyer)
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1
December 31, 2023
There is a queue at lunchtime on weekdays.
But the employees are prompt and responsive)
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1
November 8, 2023
Convenient location of the pick-up point. Qualified staff.
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3
January 28, 2022
A beautiful and convenient branch in the very center of the city. The staff is not always friendly, but in general it is a good alternative to Belpost, which is more concerned with paying for communal services than its main focus.
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3
April 25, 2023
Convenient location, courteous staff, fast and high-quality service
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December 14, 2024
Inattentive employees do not work well. After mistakes, you need to write so much that you just spit and give them money for their mistake.
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March 8, 2024
A normal order pick-up point. There are usually not many people, but parking is a problem. Either paid, or under a sign in the yard. If the package is large, it is not very convenient.
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1
February 19, 2023
It's a good project, it needs to be finalized. There are few branches . I used the services. Everything is fine.
I recommend.
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3
August 10, 2022
She came in a good mood, left with a spoiled one in the department 282. I wanted to send decorative baskets made of straw.We needed 5 boxes,1 was available. We offered to wait 2 weeks or run through other departments and collect the package for parcels.I urge the administration of Europost to provide employees with everything necessary so that customers leave and come happy
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5
December 1, 2022
I witnessed a conflict situation as I do not support the client, as well as the working staff, for their behavior and deed. The staff acted according to the regulations, but as there is more than one way out of any situation, so in this case it was possible to do otherwise without violating the established regulations.
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4
October 29, 2023
The employee is there, knows her job. Everything is clear , and most importantly fast
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