I have been using the services of the European post office number 64 for a long time, since I live within walking distance. There are employees who show their disrespect for customers. They impose additional packaging, while buying an additional box, the packaging was not done properly. By telling this to the employee of this European post. I saw a grin directed at me. This is at least disrespectful and not professional on the part of the employee. He is a representative of the company. If a person came to work in the service sector and behaves this way towards a client. It means one thing. He has no place in this field. Although I think the salary consists of salary and % of attendance. If employees behave this way towards customers. Attendance at this department will decrease and, consequently, this will affect wages. Customer orientation is the key to the success of any company. I wish success and prosperity to this company, as it is a convenient service.

See original · Русский

Show business's response

Наталья А.

Level 2 Local Expert

I have been using Euromail services for a long time. There were never any problems until one employee showed up at OPS 130 Moscow Time. I get to her twice, twice rude attitude. Both times he forces me to tell him about the contents of my package, on principle. Either I tell her what's inside, or she won't accept the package, or she opens the package. I'm not sending anything forbidden. This time, I also went along with the principle and agreed to open my parcel. As expected, there was nothing illegal. Although the girl only checked the edge of the parcel by touch (there were boots there), if she suspected something forbidden, why didn't she check inside the boots? The question is rhetorical, there was a principle at work, a desire to show their imaginary power. I have written a complaint on the European Post website, but there is no response yet. Judging by the reviews on this item, the administration of Europost either turns a blind eye to this behavior of its employees, or encourages it. I use this post office all the time, I do not intend to change it. The next time I see such an appeal, I will sue the employee and the company for moral damages. This situation occurred on 07/27/2025 . I have a video.

See original · Русский

Show business's response

Европочта

Add photo or video

Products and services

Address

Contacts

Business hours

Directions

Features

Similar places nearby

71 review