First, we ordered interior doors. Then they also wanted to put a mosquito net on the balcony window.
As the consultant girl replied, only consultant Alexander can advise on such a question. and it began...
sometimes he's on a business trip once, then the second time, then the girl says that he will call me back on Wednesday as soon as he goes to work and there is no call.
for about 15 hours, I have been calling him to order the departure of the master to measure the window, and he is trying to dissuade me, "they say I can measure myself, take this out, do that." Am I working in windows/doors to deal with this?
We agreed that he would call in a couple of days. I also asked to clarify about the presence of the Artikoshka grid.
As a result, it's been 6 days, he hasn't called.
I'm calling myself (! although he should have called himself a long time ago!) and I ask about the Antikoshka grid.
He says there is no such thing among them.
Only mats!!! and it was impossible to call for a minute to say that there is no grid elementary?!!!
I will not return to this store anymore!
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Show business's response
Papa Ckarlo
Level 3 Local Expert
November 23, 2023
the doors are probably good for their money, but I have a complaint to the sales consultant. when choosing the color scheme of the canvas in the exhibition hall, the seller did not focus on lighting, which eventually led to an undesirable result (the room and lighting in cold white tones and chose the white color of the door panels, and got yellow ). I think this is the seller's inattention
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1
Алеся Максим
Level 2 Local Expert
August 16, 2023
The street door was ordered expensive, chic, arrived on time, installed. During installation, the master's hammer slipped off - he made a scratch and a dent on the canvas, well, we decided not to bother. Let this canvas remain, or else wait another month and a half until a new one arrives to order. Six months later, the door hinges began to swell, the rubber bands fell behind, and rust began to appear on the forged elements. They turned to Yurkas, Yurkas replied that there was no vestibule and a canopy. Neither the manager at the time of signing the contract, nor the measurers and installers even hinted that these elements are mandatory, otherwise the warranty on the door does not apply! !!2.5 years later, the internal locks broke down, the piece of iron that holds the tongue of the lock broke apart altogether. I called and asked if I could order this part of the hardware - I hear in response: people bend this part out of metal themselves! that is, I am not the first person to encounter such a breakdown! Don't set foot there anymore!