I have contacted a huge number of deliveries, but I have not seen such horror as in the Dawn. I have already had my delivery dates postponed 2 times. No one contacts and says whether the goods will be delivered at all. If you want to receive an item by a certain date, for a gift to someone - do not contact them, they will be late, the holiday will be ruined. Well, that's half the battle. And here are the answers of the support service, which does not know where the product is - a separate song. They can't do anything at all. They are just transmitters of information without the slightest authority. They can't even find out what's going on with the product right now. I'm not talking about somehow influencing the delivery time and scolding a bad warehouse. In general, I do not advise anyone to order anything here. This is a waste of time, loss of money, loss of nerves due to the fact that you are not considered a person to whom you can give at least some information. If you want to endure humiliation, Zara's online store is your choice.
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Мороженое Мороженое
Level 3 Local Expert
August 2
I ordered children's clothes online with delivery to the store on 07/5.24. The website says that delivery is expected on 07/18.24. Already on August 2 and the status of the order has not changed. I wrote to the support service several times, they unsubscribe that they will sort out the situation and return in the near future... But they never come back. Terrible service, terrible service, terrible delivery! The children will grow up faster than something arrives...
does anyone even have an order?
See original · Русский
3
Денис К.
Level 2 Local Expert
October 10
I made several orders: firstly, three out of five orders, the status has not changed for exactly a month, and more than two weeks have passed since the expected delivery date, secondly, money has still not been refunded for one canceled order, they asked me for a bank statement, I provided it, thirdly - 9 items have disappeared from one order.
Tech support only says that "some department has taken over the processing", but there is no result.
Just a terrible service from such a large company, there are not enough words to describe your dissatisfaction!
See original · Русский
1
Ranius
Level 15 Local Expert
October 29, 2021
Было очень классно когда завозили Zara, мой гардероб приятно пополнился новыми вещами . Был хороший выбор повседневной одежды и вечерней… но к сожалению они закрылись…(
makorov-o3
Level 8 Local Expert
January 10, 2022
Прекрасный магазин. Если-б ещё и скидки каждый месяц делали чтоб товар не залеживался. Особенно для тех кто хочет одевать эту продукцию. Подумайте как лучше сделать и про стиль, карманный особенно не забывайте по времени
1
Oksana Ustinova
Level 12 Local Expert
July 13, 2023
Выбор товара плохой. Цены высокие
1
Алишер Амонов
Level 8 Local Expert
February 14, 2022
Слишком дорого. Там вещи
1
Оксана
Level 19 Local Expert
February 12, 2020
Очень сильно завышены цены на давно устаревший ассортимент