“I had a really bad experience at this shop, especially in the ladies’ section. The staff was completely unhelpful, and when I asked for assistance, they seemed uninterested in helping me. To make things worse, the manager, Sofia, was not truthful about resolving the issue. It felt like she was more concerned with defending her staff than actually helping a customer. Overall, very disappointed with the service.”
1
Temur S.
Level 7 Local Expert
May 1
Excellent 🥰
1
Alisher Mirzadjanov
Level 3 Local Expert
June 20
To the delight of the residents of the capital, the clothing store opened in the city center was a long-awaited event. We are pleased with the diverse assortment and adequate prices for the global brand. Unfortunately, the service in the store suffers a lot. I went to buy shoes, a shirt, trousers. Not a single consultant was in sight. When asked by the cashier for help finding a consultant, they answer to look for them in the fitting room. In the fitting room, I still found a girl who said that the requested size 45 was not there, but I found it myself on the shelf after looking around a little. Of course, I would really like the level of service to be at least close to the countries in which this brand has been present for a long time. I think this is primarily the work of the administration.
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2
Диёр
Level 14 Local Expert
July 1
A good selection of clothes, beautiful things. The disadvantage is that the locker room is small, even on a weekday there are queues.
I especially liked their application, where you can view the entire range available.
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2
Alex Abdugafarov
Level 7 Local Expert
July 30
The store is full of people, but there are very few employees, we stood in line at the checkout for more than 40 minutes.
When asked to look for another size, employees go through the things on the racks with their hands, their system only allows you to find out whether it should be somewhere in the store or not, nothing more.
The things that I asked to be put aside at the checkout for 10 minutes while I walk around their store were taken back and I had to look for them again.
In addition, a waterfall from the ceiling and electrical wiring are incredibly safe in the room, see the video.
With such monstrous margins on things, the store is just incredibly bad.
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2
prof expert✔
Level 30 Local Expert
March 26
It is good that this pleasant store has appeared in Tashkent. I was a little surprised by the division into female and male parts, well, yes, these are nuances. The choice of clothes is large, the prices are reasonable, the quality is good. Small queues at the ticket offices indicate good demand. Great place!
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12
Айдар Ильясов
Level 30 Local Expert
November 4
A high-quality brand that has proven itself well. We never leave Zara without shopping. The prices are reasonable and correspond to the quality. We buy, among other things, outerwear.
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3
Mary B.
Level 4 Local Expert
November 10
We haven't been able to deliver any orders from the online store yet. For the first time, they kept the same status for a month and answered only "sorry, we don't know what the reason for the delay is." It was never delivered. Now the order has been handed over to the courier, but the courier has been lost and there has been no news about delivery for two days.
In the store itself, there is always a queue at the checkout, which moves very slowly, since two of the three cashiers work at best, one of which always has a super slow cashier.
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Василий Аргунов
Level 8 Local Expert
June 30
T-shirts for 500k soums burned down in 2 weeks (the color is losing).
The linen trousers also faded after a couple of socks.
Cheap materials are used for the Uzbek market. In Russia, the quality was normal. Sorry.
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2
Egor Xxarkov
Level 5 Local Expert
July 7
Well, they obviously didn't prepare here. They threw off the old collection without taking into account the local climate) The apples are thick as chapan) In general, I am disappointed, knowing what kind of boutiques they have in the shopping center.
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2
Владимир Т.
Level 15 Local Expert
July 17
Very bad, I do not recommend ordering online.
The stated support for Humo and UZcard cards is not true, Mastercard and Visa are working. The delivery is beyond praise, 13 days for delivery and the status has not changed these days. That's great, it's so bad that it's even good.
14 days of delivery - from all over the world, as if the order is being collected.
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3
Дониёр Х.
Level 8 Local Expert
April 22
Not high-quality expensive goods.
I bought pants for 520 thousand .In the photo, after wearing it for 3 days!
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6
2
Ольга
Level 13 Local Expert
June 24
High-quality things, better than in the women's department