The heated towel rail is leaking .From the moment of the first call to the housing department and until the end of the work on changing the towel rail, 2 weeks have passed. 2 weeks of kotovasia, get ready for the fact that on Mondays, in principle, they do not pick up the phone (I called on 2 Mondays, during working hours, no one ever picked it up!) When the plumbers came to look for the first time, they said yes, a replacement is required. They offered their services (60p) and gave me a personal phone number, I agreed.I asked if they could install a heated towel rail tomorrow, they said yes, call. On the same day, a new towel rail was purchased and the next morning she called the plumber's personal number, who either did not answer the phone or dropped the call. I called 20 times. As a result, I spat and called the housing Department, they accepted the application. Promising to call back and tell me on which day, these "miracle" workers will visit me. After 3 days, of course, no one called. When I dialed the dispatcher in the housing department again, I was told that I needed to come to them and first pay for the work, the cost in the housing department was 73 rubles with kopecks and they would be able to come only after 3 days. But that's not all, the whole work took about 30-40 minutes in time.... I remind you that I had to wait 2 weeks.... 2 weeks, Carl... This is despite the fact that the towel rail was dripping all the time. After installation in the evening, I noticed that it was dripping on the mounting thread.... I called the housing Department again, when they would come, it is not known, the dispatcher said the application was accepted. I would like to wish that their health was helped by doctors as quickly as they do their job)

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Шостко Алла

Level 3 Local Expert

On January 16, I barely got through to call an electrician to my neighbor B.M. Vasilkov, 95 years old, and repeated the address, phone number and serious situation five times. THREE days of waiting, calls, various electricians promised, and assured that they were hearing for the first time, there was no application, and the one who accepted, works for the third day! She explained that the work to eliminate the short circuit and replace the switches would be well paid! The one who works for 3 days called back and said that they were, and ... did they make a light in the basement? WHAT KIND OF LAWLESSNESS IS THIS??

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Денис Винник

Level 4 Local Expert

It is impossible to get through. They don't want to work. Every day you call with the same problem, they say that for the first time they hear my call and request. 😢

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