On January 2, I purchased a piece of jewelry. When we paid off, the seller Karpuk Ya.V. did not inform me that they had an action in their store. I heard that "they give you jewelry," and I thought that the amount was insufficient. We're gone. When I got into the car, I decided to look at the official website: the promotion is valid for an amount starting from 325 rubles, we have 334.30 rubles in the receipt. I went back to the store. The girl told me that these pendants don't work according to some barcodes now, they will call the manager and clarify. They promised me they'd call me back. As a customer, it annoys me that I was not informed, at least when I made a purchase, and I had to look for information, return to the seller and feel awkward. Yesterday I called the store, they told me they would call me back. Today I got a call and was told that I can pick up the product, which is a gift. When I came to the store, the salesman with an unpleasant expression on his face "threw" this pendant on the table for me, silently. Disgusting customer service, there is no desire to return to this store anymore.

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ilya10031990

Level 17 Local Expert

Good staff, great selection and high-quality goods

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