Ziko

4.7

164 ratings

Closed until tomorrow

Minsk, Internacyjanalnaja Street, 11А

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Minsk, Internacyjanalnaja Street, 11А

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Panorama

4.7

164 ratings

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Anna

Level 4 Local Expert

I would like to express my sincere gratitude to Vasily Petkevich, consultant of the jewelry and watch store "Ziko". His professionalism and attentive attitude to clients are really impressive. Vasily helped me choose the perfect watch, taking the time to understand my preferences and suggest the best options. He not only has in-depth knowledge about products, but also knows how to create a comfortable shopping atmosphere. I was pleasantly surprised by his patience and willingness to answer all questions. Thanks to his help, I found exactly what I was looking for. I strongly recommend awarding Vasily Petkevich for his attentive, considerate attitude to clients and dedication. He is a real asset to your store!

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Татьяна Языкова

Level 3 Local Expert

Terrible service. The head of the Tissot watch fell off, after 3 weeks of wear, there was no pressure from the outside, I took it to the store, they said they would send it to the service, after 15 days no one gave me any answer, I had to call myself, and they also blamed me for breaking it themselves because of what-I mean, I was shocked , the chronograph wasn't working properly , so they said that now it's your problem , there's no head , they can't do anything . Just a terrible attitude towards customers , the conclusion is probably just out of my head , so as not to understand anything and not solve problems with poor quality of spare parts .

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Яна Бондаренко

Level 15 Local Expert

I contacted the service center several times. At first, the dial was replaced under warranty, on which a crack was found, a month later I noticed that corrosion appeared on the case and applied for termination of the contract and a refund. In both cases, despite the fact that they gave a deadline of 14 days for processing the application, they coped with their work quickly, called back the next week after the request and informed them that they could take the watch. Without question, they issued an opinion on the possibility of a refund, so we went to the Zico Gallery and instead bought other watches more expensive than the previous ones. Wonderful sellers work in the store: courteous, pleasant in communication and appearance, able to answer questions of interest. After the purchase, we returned to the service center, where they removed the extra links on my watch for free in less than 10 minutes. I have a pleasant impression of interacting with this network. The customer is treated like a human being, therefore it is possible that in the future we will return to this network for shopping.

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Ziko

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72 reviews