Zolotaya mechta
5 reviews
December 27, 2024
Wonderful store and very cute girls!) I really liked everything!) a good selection of products, pleasant and polite communication with sellers. Despite the heavy workload on New Year's Eve, the girls did well, they quickly picked up and calculated everything)
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May 1
30.05
THERE IS NO SERVICE
I came to choose a ring for myself
There were 2 girls, a brunette and a blonde
I started a dialogue with them myself, said hello, told them the size and asked them to tell me which rings were my size, in response no one said hello, they "chatted" and the blonde went to show, came up and pointed to 2 racks, I asked all the rows of my size (I have a size 15-15,5 I managed to try on in jewelry opposite) because it the small size is no more than 3 rows usually, but she randomly poked at a couple of rows, all this was accompanied by a very unhappy face, apparently I had to work terribly at work, well, I chose rings to measure on them, she just took out and put everything on the glass, a very strange attitude to the products, compared to other stores, which has already given me some doubts about the quality at all, to my surprise, not a single ring fits me, I asked if it was exactly my size, she silently looked at me with displeasure, muttered something and started asking where else I went, asked about the product that she knows, said nothing, well, in general, I said thank you, After seeing it, I bought a beautiful ring in a jewelry store nearby:)
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1
December 17, 2023
The service.... Well, it is.
I came for a suspension for 1 kopeck. (joint action with Mila). I was looking for a catch initially, I thought that maybe mandatory registration in the loyalty program is paid. No, they said it was free. I think okay, it's interesting. I come to this branch, give the flyer, go to the registration (thanks already at this step, the promotion is at least working, not like in the Layz). The seller Victoria asks: Do you want to buy a chain to the pendant? And then I begin to realize that the pendant, which is on the flyer in close-up, is free, and the chain, which is also on the flyer, is paid. I decided to clarify. The answer is literally: "pfft, a chain for one penny? Funny!"
...
It's understandable in general, but it's not clear what the reproach is. I tell you that now I understand what the catch is and where such an attraction of unprecedented generosity comes from. I filled out the questionnaire, then approximately verbatim.
- 1 kopeck.
- I don't have any cash, maybe a card will do?
- Of course not! The payment will not be processed.
- let me pay more then, as long as it takes.
- No, you can't do that!
- Mmm... I'll go and take it off then.
- Go ahead.
Maybe I was pampered by a good attitude, of course :) But I judge by myself and how I address and treat people myself (and not when I get paid for it, just when I communicate in a human way).
Honestly, I didn't want to go back. But it's good to be back. Either we had a conversation with Victoria, or the mood improved, I do not know. But it's as if the service has turned into an ordinary level of the center of Minsk.
Therefore, three stars, not two.
Once again, I am convinced that the attitude of the customer to the contractor is primarily formed by the people with whom you communicate. No matter how good the action is, if the attitude is bad, any action loses all meaning.
It is extremely unlikely that I will return there again.
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November 11, 2024
Decent staff will always help and prompt you
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September 4, 2024
A nice girl suggested the right bracelet, thank her very much 💕
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