I have been a regular customer of this network for more than five years just out of habit, but after being served three times with the expression and attention "again, these customers don't come on time", I refused. As it turned out, it's not for nothing: competitors are a couple of meters away from them and will tell you with a smile, explain and the price tag is normal. We are talking specifically about Cinderella on Prytytsky, but because of one person, I lost a regular customer network. The only thing is, there are no complaints about the ophthalmologist. The last purchase here was about four or five months ago.
Among other disadvantages: the price is higher here, both for lenses and frames, the constant unclear conditions of discount programs - it works, it has been changed, this product is included, but this one is not, etc.
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Service researcher
Level 19 Local Expert
March 11, 2024
The salon is nice, stylish, clean (without dust on the windows), it is nice to be there. There is a choice. I just wish I had more premium sunglasses. But, from what was there, we picked up a clear model (the consultant girl Nadezhda helped), thank you! We will look in.
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Дарья Воронова
Level 4 Local Expert
April 21, 2024
The optics are located near the house, we wanted to check our eyesight and immediately order glasses.
We chose a frame (quite expensive) and decided to check with the sales consultant whether it is possible to check your eyesight right now and place an order.
To which the consultant girl with short hair rolled her eyes and began to explain to us that this was not a free procedure (by the way, no one wanted to get it for free), reluctantly answering, she got up and went to other clients.
This is not the first time we get to this consultant, the attitude is disgusting, always dissatisfied, as a result we lost a potential client, there is no desire to return there…
Were you there on 04/07/2024 about 16-17 hours