The optics are located near the house, we wanted to check our eyesight and immediately order glasses.
We chose a frame (quite expensive) and decided to check with the sales consultant whether it is possible to check your eyesight right now and place an order.
To which the consultant girl with short hair rolled her eyes and began to explain to us that this was not a free procedure (by the way, no one wanted to get it for free), reluctantly answering, she got up and went to other clients.
This is not the first time we get to this consultant, the attitude is disgusting, always dissatisfied, as a result we lost a potential client, there is no desire to return there…
Were you there on 04/07/2024 about 16-17 hours
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Service researcher
Level 18 Local Expert
March 11, 2024
The salon is nice, stylish, clean (without dust on the windows), it is nice to be there. There is a choice. I just wish I had more premium sunglasses. But, from what was there, we picked up a clear model (the consultant girl Nadezhda helped), thank you! We will look in.
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Наталья Сидоренко
Level 8 Local Expert
June 25, 2024
The order was assembled incorrectly: the glasses were made with a different frame, which does not suit me. It is not clear how the confusion occurred, but the client was left to blame for not having looked through the registration. There was no time to figure it out, so the glasses were needed urgently, I had to take what I was given. In addition, they promised one production time, but they were made later. I will not advise anyone.
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Марина С.
Level 3 Local Expert
April 19, 2024
I turned to the optician in order to order glasses that the doctor prescribed. It was important for me that my glasses were made accurate and they would not have to be corrected. I liked the range of frames and the quality of service, the girl Nadezhda helped me choose a frame, and also gave very good advice on contact lenses. The attitude towards customers is unobtrusive and very correct.
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Kasumi Hana
Level 2 Local Expert
December 14, 2023
I applied to this optics salon more than a year ago to purchase glasses for everyday wear.
I liked the wide range of frames and the work of the staff. I express my sincere gratitude to the sales consultant Nadezhda for her patience and help in choosing.
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Дмитрий Вольф
Level 2 Local Expert
April 15, 2024
I bought glasses many times in this Cinderella salon, and always excellent service, the staff is friendly and knows their business
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Александр Зарецкий
Level 12 Local Expert
October 29, 2024
I just wanted to order new glasses for myself, I'm faced with disgusting service, I'm going to another optician
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T. S.
Level 3 Local Expert
June 23, 2023
I contacted by phone about the prescription for glasses / lenses, they said that when buying lenses, the prescription is free. It turned out on the spot that I can't buy 3 pairs of daily lenses, there is already some minimum. Moreover, what is the minimum, the employee called, as they say, "feels like". To my remark that I was misled, I heard a lot of "flattering" words addressed to me: and that "you made it up," and that "it wasn't me talking to you on the phone," and that "go find where they will do it for free."
Staff communication is aggressive, on the verge of insulting dignity. I paid for the prescription at full cost, the doctor is excellent, but the staff… I ask the staff to learn how to communicate with customers.
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Соф’я Шалімо
Level 4 Local Expert
July 30, 2023
I was here a year ago, the service is just terrible, everything is always great in the same optics at the Academy of Sciences. The consultant girl was very unfriendly, when I asked what was the best solution for lenses, she was confused and gave me the first one that came across. And when I said that I had a discount, she said that she had already punched everything and would not fix anything. I hope that something has changed here in a year, but there is no desire to return
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Наталья
Level 4 Local Expert
November 17, 2022
We went to this clinic together with the stylist. I couldn't pick up my own glasses. I would like them to be stylish, to match my facial features. The choice is excellent. They measured glasses in different styles. Many were fine, but... When I tried on my Harley Davidson glasses, I realized that my search was over. I felt so harmoniously in them that I didn't measure anything further. In addition to the exclusive design, which will suit many, because the proportions and lines are perfectly adjusted, the glasses turned out to be very comfortable. I don't feel them on me at all, and neither do the lenses. The stylish design is suitable for people who want to express themselves, bold and confident. The price corresponds to the quality.
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Вячеслав
Level 14 Local Expert
November 30, 2024
The warranty case turned into 154 rubles. They accept money, they do not carry a guarantee.
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DN40 N.
Level 2 Local Expert
May 13, 2024
Disregard for the customer, the order is not collected correctly, instead of lenses + You will be given - and this is not the first time. Be extremely careful!!!
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Kostya
Level 10 Local Expert
January 8, 2024
I came to check my eyesight 3 times, because they are conveniently located, but I never got to an ophthalmologist. Does he work for you at all?
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Наталья Рудницкая
Level 3 Local Expert
May 26, 2022
The most disgusting doctor I've ever met works in this optics, he absolutely does not know how to work with people. The second time I get to this ophthalmologist, and the second time the person is terribly annoyed, deprived of the desire to work. The doctor is naturally angry that I don't remember what kind of vision I have, and begins to prove that I'm making it up and can't help but see in the lenses she picked up. If the feedback reaches the administration, please take action! I checked my eyesight today (05/26) at 20:00).
The rest of the staff is very friendly and friendly.
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Екатерина Лейкова
Level 5 Local Expert
April 13, 2024
We came to choose glasses , not a single consultant came up, as if we were invisible.
It's unpleasant , definitely, we won't contact your networks anymore.
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Таня Григорьева
Level 6 Local Expert
June 22, 2020
A large selection of frames and lenses, there is a doctor on site and a master. The staff is polite and attentive, they will always tell you and advise you what is best. Prices for any wallet. There are lenses of any complexity and the production time is minimal.
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Елена П.
Level 3 Local Expert
March 14, 2021
A store with an excellent assortment. The staff is highly qualified, polite, attentive. I will advise my friends.
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Aleksei Z.
Level 9 Local Expert
November 11, 2019
Qualified specialists, a wide range and decent prices