I'm still in shock from what happened... I ordered a large package of 13 kg dog food for the promotion (I've been buying this kind of food for seven years now), I was a little confused by the price, so I specifically asked in the order to pay attention to the integrity of the package!!! It was delivered on time, the courier is polite, BUT when you click on the package, the air began to whistle over the entire area of the package. At my request, the courier called a man named Natalia Yurchko to find out if it was possible to replace it with a normal one.. And then I learned a lot of new things for myself, the lady, not in a very polite way, convinced me that these were technological holes for air discharge from the package. Even if this is the case, they are located either in the upper or lower edge of the multilayer polyethylene bag, and the air whistled throughout the package. As a result, the bag of food was not replaced for me, referring to the fact that they are all like that. There was an unpleasant aftertaste and the question of the quality of the product that they are trying to sell us under the guise of promotional. It's also a shame that I'm a regular customer of this store, and the desire to visit it has disappeared.

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Вика М.

Level 4 Local Expert

A wonderful store with wonderful staff.How many times have I gone to other stores, but I only chose this one.Girl consultants are professionals in their field.They will always advise you, as well as answer all your questions.Thank you very much.

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❤️

Level 4 Local Expert

I ordered about 20 bags of wet food through the application, there was a pickup from the store on Sovetskaya 97 Street, they immediately gave me the collected order in a package, and only at home I noticed that 6 bags of food were missing, and this is not the first time when the goods were not reported to the order in this particular store!

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16 reviews