I give two stars purely for the location. The seller is ALWAYS very unhappy and rude. I went in 4 times hoping that I just came across such a seller or maybe she was having a bad day. But no, she's always so arrogant and unfriendly. Such people should not work in the service sector, let alone in a pet store. I have no desire to return. After such an attitude towards clients, or rather, the lack of banal ethics, to respond even to "goodbye" (from the client.) I recommend reviewing the approach to clients or changing the approach of hiring just anyone
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Владислав Сабанчин
Level 14 Local Expert
September 28, 2024
Very good prices for holistic dog food, what I liked the most is that there are Primordial and Unica Gemma available
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Елена
Level 3 Local Expert
March 12, 2024
You come to the store according to the specified operating mode on the entrance doors and on the website, and it is closed for a long break until 13.40! The light is on, the seller is not in place.
I arrived at 13.05, and it is not known when it really started.
When the seller returned and went into the store, I asked to give me the goods, but was refused until 13.40.
If the store has lunch, then this should be indicated on the doors and website, and not at any time when the seller wanted and left for her personal business.
I contacted the call center to clarify the situation, but they were not aware of the reason for the technical break, they contacted the store for clarification and, calling me back, replied: yes, indeed, the store is closed and the seller will not open it until 13.40.
I wanted to pick up the pre-ordered goods. Thanks! I bought it at another store.