The rating is for this particular store. They work when they want, and they close when they want. They wanted to close 20 minutes earlier, sometimes, in principle, there is a sign saying technical break for the whole day, but in fact the store is closed! The assortment is not bad, there is something to spend money on, for this three stars. Okay, I understand when the store is completely closed all day, but On 25.09 I came in the evening at 18.55 approximately, it says that there is a technical break, then I came 20 minutes before closing, the lights are on in the store, someone is walking, but the door itself is closed

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Дарья Малиновская

Level 5 Local Expert

Does not apply specifically to this store, but more to an online store! The first order was made on 06/24/2025 with pickup, as a result, when I arrived, there were no items available, okay, as a result, the feed was punched 6 rubles higher, we began to figure out why such an amount!The seller calls the center, but it takes 30 minutes to wait for these failures (I'm on crutches, I can't physically wait that long), I make the second order on 07/21/2025 at 12:30 approximately, for the evening.from 19:00-22:00 delivery, I agree. They call back and say that it is no longer possible, only the next day from 10:30-14:00, ok, I agree to this already! But then on 22.07 at 11:37 they send an SMS: Good afternoon, EZOO online store regarding your order 448970. Unfortunately, we will not be able to deliver your order in the interval of 10:30-14:00, and there will also be no 1427 Perfect Adult Cat Food Gourmet Low Grain, a complete low-grain food for fastidious cats with Salmon, Lamb, Chicken 1.5kg d/k and 014646 Cream Soup for cats with 10g pieces of veal. The correspondence begins, they call and offer again from 19:00-22:00 or cancel!Just fine!!!No thanks needed!It's left to feed the animals with the Holy Spirit! Thank you very much!!! It's the most disgusting service I've ever seen, Of course, there was no question of apologies! And in response, that there would be a review on the site, they replied with a smile.:good)! Think 10 times before you place an order.

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Anjelica Frolova

Level 2 Local Expert

On 07/22/2025, I placed an order for 449293. We didn't arrive. They called an hour after the scheduled time. They refused to take me to an address 2 km away from the specified one. They said that there was a re-accounting at the warehouse..

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