I would have left a good review if not for one thing. On December 6, I bought a hammock for rodents, food for them and a toy for a cat in this pet store. When I got home, I found larvae on the hammock, which I hastened to inform by calling the contact phone number.
The woman on the other end of the line surprised with her poor stress tolerance and disregard for behavior (apparently insects are a matter of course for her). After talking to another person through the official Instagram account, the situation was resolved peacefully and with understanding.
Scandals in my life occupy the last place and because of the -20 rubles I will not quarrel, but advice to customers for the future. Do not hesitate to inspect the product.
Be careful not to experience stress yourself and not to inconvenience your pets.
See original · Русский
1
2
Show business's response
Артем Середич
Level 3 Local Expert
March 12
The seller couldn't be worse. I often visited this store, but now I no longer want to. It's a distraction, not a service. I don't recommend it.
See original · Русский
Aleksandra K.
Level 5 Local Expert
October 28, 2024
Terrible service!! Such evil people are sitting in grocery stores, not selling food to cats..
See original · Русский
1
Анна
Level 3 Local Expert
May 27, 2023
Convenient location, good assortment. But the seller definitely needs to reconsider his behavior towards customers. Not only did I have to wait for the employee to finally leave the warehouse, but I also had to listen that I didn't have to call her, because she was busy. Boorish behavior.
See original · Русский
2
2
Show business's response
Ольга Товстыка
Level 2 Local Expert
June 6, 2023
The store is very good, friendly and friendly sellers. If necessary, adequate advice and an answer are always given))
See original · Русский
1
1
Show business's response
Марина Сухарева
Level 9 Local Expert
July 4, 2023
A good store, a wide range for cats. A large selection of toys
See original · Русский
1
Show business's response
Алла ***
Level 8 Local Expert
August 16, 2022
Great store!
A wide selection of goods! A friendly and interested seller, which is very important. My pets and I really like everything!
See original
2
Show business's response
Оксана Ш.
Level 2 Local Expert
August 14, 2021
Great store! I have seen such a huge assortment few places. The seller is very polite and patient)) She helped us choose a scratching post house.
See original
4
Show business's response
ДИМА Д.
Level 2 Local Expert
July 16, 2022
The best store in the city! Everyone will find what they are looking for!
See original
1
1
Show business's response
vlabla28
Level 6 Local Expert
December 19, 2022
The best pet store in the city
See original
1
1
Show business's response
Anonymous review
April 2, 2019
There is not much space in this Pet Store, but this does not prevent the owner from using the space for the benefit of customers, and therefore in this store you can find the maximum necessary for four-legged, fluffy, aquatic inhabitants, land and water turtles, songbirds...