Батуми. Прмер заказа 782, 08.07.24. Заказ не полный. Довести отсутствующие позиции или вернуть деньги отказались.
Anastasia Tkachenko
مستوى 8 خبير محلي
أكتوبر 16 ، 2023
I saw an advertisement that WOLT has a collaboration with Credo on Thursday, Friday and Saturday and gives 50% back in Wolt points. Obviously I used this collaboration and when I saw that I didn’t get any points I wrote to customer service.
The costumer service told me that this collaboration was not for Tbilisi and that I had to LOOK AT THE PHOTOS OF MAIN ATTRACTIONS ON AD to understand which city I can use it.
Later, when they didn’t have anything to answer they told be that costumer service is for those who want to deal with orders and not my own mistakes.
I was not provided with any conditions of the offer. There were no details on the ad in Instagram, nothing
I am extremely disappointed that I used Wolt, they do not value customers at all and don’t care about costumer loyalty