We bought tickets to Hainan with a friend on local airlines. This company had the best deal. We decided to buy from different cards. We opened the purchase page, filled out everything, and simultaneously clicked "buy a ticket". A friend's page loaded faster, the money was debited and the ticket was sent to the post office. After a minute of waiting, it appeared to me that these tickets are no longer available and blah blah blah, we can offer you this flight for 15 thousand rubles more expensive. Well, that's great. As a result, one is sitting with a ticket, the other cannot buy it. We tried to buy in other services, it's the same there. I have already filled everything out, after the upgrade, tickets at this price are not available. We thought to return the purchased ticket and lose 6000 on it. We decided not to panic, we waited until the next day. The next day, the ticket became available with a price increase of 1000 rubles. I bought. The situation is absurd. A second of difference is worth 15,000, are you serious? And if someone bought it right away, and then found out that they were cheaper. I'd blow your office to hell. Write in advance that it is better to buy tickets in one order. It's disgusting.
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Show business's response
Алина Колодяжная
Level 5 Local Expert
June 3
❌️"ATTENTION, PEOPLE!"
🙏DO NOT BUY TICKETS FROM THIS SERVICE - THERE WILL BE NONE!!! AS WELL AS YOUR MONEY - BIG OR SMALL!
Briefly my conclusions:
1. Be very careful when entering data and choosing a DATE. (especially June/July)
2. Do not rush to buy something - be sure (!) dig into the reviews about the company.
3. Buy with a "cool head", with concentrated attention, and not in a light distraction (after all, air sales sells tickets cheaper at night ..)
And now my drop of tears in the ocean of losses:
Dear "support", you can not even respond to this review, wasting your time (you are good at taking it away from others, as well as their finances)..
As for my case, I was a little more lucky.. I gave this Dubai office neither 132,000 tenge nor 30,000 thousand rubles.. and only 4,294 rubles - "Ugh!" - you will say, - but for everyone everything is proportional and relative. As a student with limited funds in a foreign city, this is a stinging loss.
The service is terrible. The chatbot calms down all the time, there was no operator.. I can't even write to them by mail, there is no response in VK..
I'm sure even if I took an additional one.If you want to return a non-refundable ticket, I would also give you another 700 kopecks rubles..
Higher forces warned me as best they could: several times Sberbank "on waiting in the service" did not allow me to change the number for notifications on the card to pay for the ticket - this is one time. Two - the site itself could not debit money from me 2 or 3 times.. What irony, what persistence.. how I wanted to give them this little present, which is "neither warm nor cold", but very unpleasant to me..
In short, after a long wait without an answer to the fact that I did not receive the paid ticket by mail, I finally realized, after reading the reviews, that I had confused the month...
Be careful and vigilant!
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6
Show business's response
Ал Дан
Level 4 Local Expert
September 13
A wonderful online ticket purchase service, now you can also buy train tickets through them. The only thing you need to look carefully at the checkboxes with their services when buying, they connect to the order very imperceptibly, if you blink, you can write to the chat and the services will be canceled on the day of registration with a refund of the full cost. On another day, the services were not allowed to be canceled, so I recommend that everyone pay attention to this point. I have been traveling with a Coupon for more than 5 years, the service is always on top, honest and convenient. Thank you for your cooperation and wish you prosperity.