Sofitel Dubai Jumeirah Beach
197 reviews
April 9
Very nice hotel. The receptionists are very professional.l, especially Vard.
But it was a shock when the first day we went to have supper at 18:00 instead of 18 30, which was the misunderstanding of some communication or even we were mistaken, Ruku, one if the managers if the restaurant without apologies order us to go out of the restaurant and come at 18:30 . it should be noted that we were about to sit at the table with the plates in our hands. That was a really very bad situation for a guest.
September 6, 2024
I had dinner in AOC restaurant. Everything was so good and delicious food.Thaks for the staff who was servin us . Aichurok Kymbat Roj Sanjog Shon
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July 19, 2024
We had dinner in AOC restaurant it was so delecios-. Thank you for an amazing experiense . Speccialy ghank yoi to Kymbat,Aichurok,Sijo
1
August 2, 2023
Nice place to have a vacation. Very good location of a hotel, less that 10 minutes walking to nearest tram station as well as to eye of Dubai and Dubai marina. Personal of this hotel is very friendly and kind and always ready to assist you. English, Russian languages available for communication with staff.
4
April 9
Awfully dirty
April 3, 2023
All was good except room at 3rd or 4th floor, because of night club at 2nd floor and outside terrace with loud music.
Several nights were quite sleepless and terrible.
If you travel with family you’d better get room as higher as possible.
1
May 12, 2024
Very good hotel. Tasty breakfast. Cleaning was perfect. Thanks to Murali for quick help for any request .
1
March 24
Super
May 10, 2024
Food and service is amazing. We enjoy a lot. Thank you Roj , chef Annabh and sujan
April 29, 2024
Very good
3
August 10, 2021
gorgeous time 🤗
March 16
The hotel is wonderful, located almost on the first line by the sea. Convenient location close to walking areas, cafes, restaurants and shops. There is all the infrastructure for recreation.
The staff is very pleasant, helpful, and helpful. The hotel has staff who speak different languages, including Russian.
The breakfasts are very varied and delicious. A large selection of freshly squeezed juices. In general, there is food for every taste.
The rooms in the hotel are cozy, clean, and decorated in beautiful colors. Cleaning is carried out daily, if necessary, even twice a day.
I have already stayed at the hotel twice, there were two rooms with different views of the bay, everything is very convenient and comfortable. I will definitely come back.
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January 8
Nice hotel, great location if you want to walk around the Marina, Blue Waters and JBR. 5-star service. The rooms are comfortable and have nice "features" such as sliding doors from the bedroom to the bathroom. It is important that the hotel does not have its own beach and it seems that the hotel as a whole is not for a beach holiday. There is a city beach nearby, the hotel provides all beach accessories, but you need to go to the beach and the beach itself is not the best - there are a lot of motorized watercraft diving, the sea is not the cleanest. I was a little upset that the breakfast at the hotel is only until 10:30 in the morning. And there are a lot of people at breakfast after 9 a.m. But the breakfasts themselves are delicious and varied. They cook a lot in front of you.
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November 12, 2024
A good hotel, I put 5 first of all for the work of the staff: everyone is extremely polite, friendly, interested in guests. We rested here for two weeks, in general we liked everything, but there are nuances. Location: there is no private beach (but they give bags with towels, sun beds, an umbrella for the city beach in 5-10 minutes. Personally, it was hard for me to move all this). There is a disco nearby, it can be noisy in the evenings, keep this in mind.
The food in the restaurant is mostly spicy for European tastes, there are also many Indian dishes, it is hard for a Russian stomach to bear this) But the pasta and grill corners always work, so you won't stay hungry. On Saturdays, the festival has a sea of products, an abundance of delicious seafood and not only dishes. The chefs are good, the pastry chef is just great.
If you take a room with access to the lounge, then you can eat there normally during the day at no extra charge.
The hotel is not very convenient for families with young children: there are no normal children's beds, only folding soft playpens, which are not intended for sleeping at all, and a child over 6 months old should not be put there at all. There are no low beds or sides for the toddlers either. There was not much to eat for a 2.5-year-old child in the hotel, but at our request, the chefs were always ready to cook empty pasta or our buckwheat at no extra cost.
Three for cleaning! In two weeks, no one wiped the dust in the room, and it was not cleaned on the lamps for 5 years, the balconies were not cleaned, they vacuumed so that it was painful to look at. They didn't wash the shower, for some unknown reason. Toys scattered on the floor were being vacuumed into a pile in the corner of the room. Clean towels were once waited for three days until they came to the reception to swear. This, of course, is unacceptable in 5 stars. But maybe it's just us who are so unlucky) In general, I repeat, the hotel is not bad, especially if the length of stay is not very long, most likely you will not notice anything incomprehensible)
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3
1
January 31
We had a rest with my husband in this beautiful hotel. Stylish, modern, the location is very good. We had a breakfast tour, a buffet - very diverse, delicious, cuisines from different nations of the world are represented.
The pool area on the street is steep, they were escaping from the forty-degree heat, and, by the way, there is a bar with drinks right in the pool. 👍🏻
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1
November 8, 2024
I really liked the hotel! Amazing staff, cleaning, I really like that there is no plastic and extra funds in the shower, everything can be asked for. Towels, mattresses and umbrellas are provided on the beach. Drinks are free for breakfast, dinner is water only. The buffet is delicious. I advise you to take half board, it turns out cheaper than eating on your own. According to the half-board system, you can choose your own lunches or dinners, which is very convenient. The only unpleasant discovery was a deposit of 1000 dirh (27,000 rubles), they did not warn about it anywhere
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1
December 18, 2024
Nice hotel, we had a view of the bay and the Ferris wheel. Falling asleep and waking up with such a view is wonderful. The famous drone show was seen from your balcony 5 times))) Marina district lives a round-the-clock life, everything you need is at hand: cafes, shops, pharmacies. The beach is 3 minutes away. The hotel always has a Russian-speaking receptionist. The food is delicious and varied, there is a children's table. Everyone is nice and tries to help, the room is cleaned and bed linen is changed daily. It is a pity that there are no two-room rooms, but this is a nuance. The view pool is beautiful and warm, but next to the beach and the sea I did not want to go into it)))
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March 26
Super hotel! We just got back.
Very high-quality service, all the staff is very attentive and responsible! It can be seen that the level is high!
The whole hotel is fresh and the rooms and lobby are clean. The food is wonderful! The location is generally top! There are minor traffic jams at the entrance to the hotel, but not critical. Thanks for the rest
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September 28, 2024
Great hotel! The location is just "Fire"! The beach is 3 minutes on foot! The food is delicious! Attentive and helpful staff! Before you have time to have breakfast, the room is clean! There are 2 grocery convenience stores nearby. Restaurants, pharmacies ... Nearby is a wonderful street for walking "Dubai Marina Promenade". t.C. "Marina Mall" within walking distance" Beautiful views with open balconies from the room!
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3
August 29, 2024
A wonderful place! We've been back 3 times already. Beautiful rooms, interesting interior, the hotel itself is very beautiful and stylish, paintings and flowers everywhere. Excellent cuisine, excellent breakfasts. The staff is on top. The main feature is the pool on the roof of the third floor, where you can spend the whole day even in the fiercest heat. There is a separate exit to the city from the pool. We love this place, a wonderful hotel!
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August 22, 2024
Everything is great: we stay with the family for a vacation for the second year in a row.
Every time it gets better and better: this year, for example, capsule coffee makers were installed in the rooms, with a couple of coffee capsules per day.
It's a small thing, but it's nice;)
The very responsive staff at the reception and lobby bar, especially the Russian-speaking girls: Zarina, Nazik, Aigerim and Vardukhi, always ready to help and solve any questions, were remembered.
We were also very pleased with the themed dinners, with a change of cuisine around the world on different days of the week.
The staff team of the hotel restaurant consisting of: Roj, Ashish, Lingar and Samiya is super ;)
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March 23, 2024
I stayed at this hotel from 14-16.03.
I took a double Superior with a partial view of the beach. From the very threshold, everyone is incredibly polite and courteous to you. They checked into the hotel very quickly and without delay and told us where and at what time. Special thanks to the manager Zarina at the reception, she agreed to extend my stay a little, clarified whether she was satisfied with my stay at this hotel, laughed with her and discussed my next location. Just a smart girl, that's what I call customer orientation))
1. The room is beautiful, bright, only after renovation, everything you need is available in the room. I did not immediately cope with the door to the balcony, but the cleaner who was on the floor immediately helped with this. The next day, I left a note asking to leave the dental kit, and the request was fulfilled. The cleaning is excellent, every day with a change of towels. There are always two large bottles of water, tea and a capsule coffee machine in the room. There is also an ironing board, iron and safe. And the thrill is that the air conditioning system is absolutely silent.
2. The power is just 10/10. Here everyone will find something to eat for every taste, be it vegan (there is a separate corner for them), who has problems with lactose, etc. everything is in abundance, you will not be hungry 100%
3. The location is excellent. The hotel is located across the street from Jumeirah Beach. There is a huge selection of cafes and restaurants on the embankment. From here you can safely walk to Blue Water Island and Dubai Marina, where there is also something to see and do. At night, life boils here and you will always find something to entertain yourself with)
I will definitely return to this hotel and recommend it to everyone.
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3
April 1, 2024
The hotel is amazing! We lived on the 29th floor overlooking the sea. Perfect cleanliness, delicious food in the restaurant, friendly staff. There is always a Russian-speaking employee at the reception. On the third floor there is a swimming pool with sea views. Convenient location, everything is within walking distance: Dubai Marina, shops, restaurants, beach. The only thing is that there is a paid shower on the beach, so people do not wash off the salt after bathing. And the sun loungers on the beach are paid and not cheap.
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1
March 28, 2024
Lovely hotel and the location is great! The metro is 20-25 minutes across the bridge. The beach is nearby, the first line.Wonderful and attentive girls at the reception, especially Russian speakers helped (which is very important for me, since my English leaves much to be desired ..) This is Sarina and Vardukhi !!!
Thank you so much for your help! Top-level service , attentive staff , delicious breakfasts . The room had a side sea view, great view! The room is perfectly clean. It's nice to sit on the balcony and look at the bay..
We will definitely come back again!
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3
January 13
The hotel itself is nice, the view is gorgeous, the location is excellent, BUT the food is not very good (The child had absolutely nothing to eat. Well, there's a problem with the toilet, it's too small. I can't even imagine how people with a height of 170 and above fit 🙃
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May 8, 2024
We visited the Sofitel hotel for the first time. We liked everything. Friendly staff, delicious and varied cuisine, excellent service. Everything is within walking distance, restaurants, shops, beach. With a small child, a great place👍🏼 thanks to the Linggar hostess girl and the guys with houseeping, concierges, security, everyone is very very friendly, always ready to help! Prosperity to your hotel!
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4
March 18
We were there a year ago, it was great. now the hotel is very spoiled, there are huge queues (photo) in the restaurant.
The rooms were broken, our toilet was flooded, and after calling the master several times, we were finally relocated.
The food in the restaurant at dinner is terrible, there's just nothing to eat at all.
The only good thing is the location, but you can't ruin that.
It's a very expensive hotel, and it's already been ruined.
I strongly do not recommend this hotel!!
There are never any free sun beds at the pool (photo), everything is occupied already at 8 a.m. and all day.
I DO NOT RECOMMEND IT!!
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March 12
A very nice hotel with good breakfasts and a pleasant interior.
The location is top! 👌
I liked the service too! We helped with all the issues. Thank you!)☺️
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October 1, 2024
Excellent service, delicious, cool location. We took breakfast and dinner. The dinners are delicious and varied. The pool is not big, but cozy. It's funny that on the 3rd floor and from the pool there is a wonderful view of the sea
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1
November 5, 2024
A very nice hotel. I liked everything! Breakfast, room cleaning, the rooms themselves and the view. The staff helps with everything. The location is great!The service is excellent!
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3
July 19, 2024
We have been staying at the hotel since 07/17/2024, the hotel staff is friendly, they respond quickly to all questions and wishes. Service, room cleaning, breakfast, lunch and dinner at the highest level! We will come again, we will recommend it to our friends! Thank you for the rest and special thanks for the mood!Aychurok, Kambat, Sarina, Sijo - special thanks to the hotel staff!
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1
January 23
I had a vacation in November 2024 with a child (a 12-year-old boy). Check-in: the room did not match the declared category. We provided a family room with a plywood door in the middle of the wall. No noise insulation. Blockage in the sink. No cosmetic accessories!!! The waffle robe, washed, was small not only for me, but even for my child. The door to the balcony opens with difficulty, creaks. The cherry on the cake is a rusty ashtray nailed on the table((. I spent 2 days trying to get another room provided. Eventually, I was given a single-bed room with a reference to the fact that there are no other rooms. My child and I had to sleep in the same bed. And no apologies. The service staff is not qualified. The restaurant is dark, the food is mediocre. I didn't understand where the ratings were coming from at all.
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April 3
Thanks!I really liked everything!I'll be back again!Many thanks to all the staff!Especially at the reception of Vard and Sai .Thank you for your hospitality and wonderful stay!🤗🤗🤗
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July 2, 2024
Very nice hotel! A solid five! Friendly and helpful staff. Great breakfasts. The location is perfect! Everything is nearby - the beach, the promenade, any public transport within walking distance, a huge selection of restaurants and bars. Walking areas. The shops.
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May 10, 2024
This is not the first time we are vacationing in Dubai. On this trip, we stayed at the Sofitel Hotel, located on Jumeirah Beach near the Dubai Marina. Great location, great views from the room and the pool area. Cozy and clean rooms (cleaning every day). Delicious and plentiful breakfasts.
And most importantly, the friendly and professional staff of the hotel is always ready to solve the problems of the guest! Special thanks to the receptionist Zarina!
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3
May 10, 2024
We have been vacationing in hotels since May 1, I really liked that the location is so convenient, the service is at a height, the room is not large but comfortable, the staff is very friendly, Zarina gave her wife two pens at the reception.
We only took breakfast, it seemed that the assortment could have been more, but as it is.
But in any case, everything was very good 😁
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December 10, 2024
A gorgeous hotel. Beautiful rooms, gorgeous view of the wheel. Swimming pool, delicious cuisine. There is a parking lot. Convenient location.
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November 16, 2024
ONE LOVE!!! I'm ready to sing odes of love to this beautiful hotel, in a nutshell, and I can't describe how cool we had a rest with a friend. We had an incredible view from the room of the Palm Tree, Dubai Ain and the beach, no matter what time of day, the view was pleasing every minute. The room is very comfortable, a chic bed, comfortable pillows, cleanliness, coffee machine, minibar, safe, speaker, we constantly listened to music, Lanvin cosmetics were very pleased. Great breakfasts, very tasty, the choice was pleasing every day. The only thing was, the coffee was so-so... sometimes it's too strong, sometimes it's not. I can't help but mention the infinity pool, this is a gorgeous area where you can spend half a day swimming, sunbathing, enjoying life. We haven't been to Jim, but the simulators are good there! The service at the hotel is excellent! It is very comfortable in your car, the car is picked up and then driven to the entrance.
from small moments: water was constantly leaking out of the shower, we had to throw towels on the floor, as well as the coffee machine did not work on the first day, but it was quickly replaced for us. The staff responds to all requests with lightning speed) Thanks
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October 4, 2024
Wonderful hotel, excellent cuisine, view from the room for a million, excellent service!
Everything is at a decent level.
The location is 100 points!
Thank you for your hospitality, we will definitely return.
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March 29, 2024
Great hotel. The accommodation is good. The beach is not far away. The kitchen certainly does not shine with an abundance of dishes, but you can eat. The hotel has a Sarin manager, a very good and professional employee. Knows several languages, mostly Russian))
I met with a bang, checked in earlier than expected, and also arranged a late check-out without any problems. He always meets any requests, helps and understands any situation. In general, you can relax there
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1
May 29, 2023
excellent hotel! the most important thing for me and my family and I have something to compare- nutrition! The buffet restaurant A.O.C International is great! daily diverse selection of dishes from different cuisines of the world, fresh seafood, fruits, cheeses, meat, cooking method - top class! very varied breakfasts, lunches and dinners, we were delighted, including the child. drinks, fresh juices, yoghurts, desserts are included. every day of the week there is a different cuisine; on Saturday brunch with a huge amount of seafood, langoustines, oysters and other things - it was very tasty, excellent level! the staff is very friendly, everything is fast, comfortable; several people speak Russian fluently. The A.O.S. restaurant operates according to the buffet system. we are very grateful to the restaurant and hotel staff! the hotel room is comfortable, the sound insulation is excellent, the upper floors overlook the sea and it's an impressive sight! location, beach, convenient option of a daily set of towels, umbrella and water for visiting the beach, which is a few minutes walk away.
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3
August 2, 2024
> "At this hotel, I was impressed by the attentive staff and impeccable service. Every detail is thought out to the smallest detail, from comfortable bedding to a gorgeous pool.we spent several days at this hotel, and I'm already planning to come back here again! I recommend it to everyone who appreciates comfort and quality!"
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3
March 28
Excellent location, views, first line. They settled in ahead of schedule, and offered to choose a floor. We asked to close the mini-bar, so they didn't charge us a deposit. And this is 500 dirhams/day.Infinity pool. It is convenient to take dirhams bought for rubles in the Russian Federation with you, avoid double conversion losses.
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November 6, 2024
A very problematic location due to traffic jams. The view is great. The rooms are a very modest standard size. The food is high-quality, tasteless mostly, it gets boring in a week. The staff has average and lower qualifications..
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March 6
A wonderful hotel! I didn't regret choosing him!
The staff, the breakfasts and dinners, the location and the hotel itself - everything is great!
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January 6
The hotel is gorgeous, the view of the bay is beautiful, the drones are very clearly visible and the geolocation is good. The breakfasts are delicious
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3
October 2, 2024
A good hotel, it covers all the basic needs for five stars, but there are a couple of drawbacks: they take a deposit upon check-in (500 dirhams) and there are few elevators for a 30-storey building, also in the evening there are always traffic jams in front of the hotel and you can't get by taxi or car, it's easier to walk
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March 11
Excellent hotel, excellent breakfasts and dinners. Located near the beach, there is a swimming pool with a view of the marina. I recommend
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February 21, 2023
This is a very, very good hotel. Of course, there is even better, but do you need it? 🤪
Three main advantages:
- geolocation. This is a super convenient place. Near the beach, a gorgeous view of the sea, a huge walking area;
- buffet/restaurant. There is a very strong cuisine here. The food is great and varied;
- comfort in the rooms. The rooms are really good. Everything is clean, cozy, good sound insulation (which is rare for hotels).
But where without minuses:
- weak internet. You can't watch movies in high resolution from the local Wi-Fi. It was frustrating.
- strange reception. How many times have I been in hotels in my life (a lot), it didn't go in here. They asked me to leave a deposit at check-in, I went on the principle - refused. It seems to have fallen behind. I've never heard of deposits in normal hotels)
- sometimes you wait for the elevator for 10 minutes (no joke). 4 elevators is not enough for such a hotel.
In general, this is a great hotel, but you should not overestimate expectations.
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October 18, 2023
One of my favorite hotels! Cozy, chic sound insulation - you can sleep at any time of the day. Excellent location, breathtaking views, excellent interiors, there is a swimming pool, bars, restaurants, excellent cuisine, excellent room service and friendly attitude of the staff. I'll be back again
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