I am very disappointed with Drive Dubai I believe to be an unfair refund process and lack of transparency at the time of registration. I enrolled in a driving package 6128 AED and paid a total of 3625 AED. During enrollment, I was not clearly informed about the cancellation or refund policy. The process was rushed, and my file was opened without a proper explanation of the terms and conditions. I didn’t receive any emails while registering about terms and conditions I didn’t sign any term and conditions agreement or contract I only attended online classes and completed one theory test, which I did not pass. I did not attend any practical driving lessons. The online training did not provide me with any real benefit, I failed the test. Due to the current situation in the Middle East, I lost my job and my visa is now being cancelled. As a result, I had no choice but to cancel my course. I also provided my termination letter as proof. Despite this, I was informed that I would receive only 1702 AED as a refund. This means that 1923 AED has been deducted for minimal services, which I believe is excessive and unjustified. I am currently facing serious financial hardship. I am unemployed, preparing to leave the country, and this situation has caused me significant emotional and financial distress. The refund amount does not fairly reflect the services I used and adds further burden during an already very difficult time. I respectfully request your assistance in reviewing this matter, taking my circumstances into consideration, and ensuring a fair and reasonable refund. I believe you should consider the current situation I didn’t just cancelled with out any reason. Thank you for your understanding and support

Bala Patrick

Level 3 Local Expert

Drive Dubai is welcoming, but like any other business, they have their bad side. The process to get a driver's license that would have taken you two months, at drive Dubai you endure almost seven (7) months to attain a license.

Begad Ali

Level 2 Local Expert

Worst school to go too - rude employees - no enough slots and bad cars

Drive Dubai

Add photo or video

Address

Contacts

Business hours

Directions

Features

Similar places nearby

4 reviews