The hotel is new, clean, with good equipment and furniture... but there is one huge "BUT", these are those who sit at the reception, only two people greet and smile, Anara's girlfriend and a guy who still stands up properly when meeting guests, the rest behave as if I came home to them uninvited, frowning faces, unwilling answers, through clenched teeth, one small Asian woman, does not get out of the phone at all... to whom there are no questions, it's to the maids, they always say hello, they are always friendly, despite the fact that all adult women, administrative staff on the ground floor, they don't care at all, as if a passerby passed on the street... it should also be noted that the cellular connection in the hotel practically does not catch, and the Wi-Fi is very weak and slow
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Александр Н.
Level 7 Local Expert
August 3, 2019
Great hotel!!! I recommend. I always stop here. The service is good, shopping centers, Altyn Arba market are located nearby, it takes 30 minutes to get to the airport by taxi and costs about 4020 tenge.
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Максим Мазняк
Level 11 Local Expert
November 25, 2019
A good hotel, a shopping center nearby, although the approach is not very pleasant, you need to leave a deposit of 10,000 tenge, there is no restaurant, the bar sucks. And most importantly, when checking in, prepare money for a deposit of 10,000, damn nonsense
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Айдын Сердалы
Level 3 Local Expert
November 21, 2023
Excellent hotel
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Марлен Ермаганбетов
Level 7 Local Expert
December 9, 2021
The most terrible hotel. It's cold, the service is zero. The furniture is the cheapest. Once again: the service is zero, the reception is so boorish, there are no words.
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A S
Level 11 Local Expert
January 22, 2020
Rooms with all amenities (kitchenette). There is a large shopping center nearby. However, if you fail business meetings and you need a projector, be sure to bring all kinds of adapters with you.
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Аскар Сердалин
Level 14 Local Expert
September 17, 2023
The service is growing, well done
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Ергали А.
Level 6 Local Expert
October 24, 2019
Excellent hotel, with a high level of service, super. You can say that at the level of 5 stars.
Only the breakfasts for 4 are good, but you can do even better. As it is, everything is fine.
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Anonymous review
November 3, 2021
The hotel is not bad, the staff especially at the reception leaves much to be desired!
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Имя Фамилия
Level 12 Local Expert
April 4, 2019
Very comfortable, very spacious, kitchen in the rooms, breakfast is good, wifi is fast. But the stupid check-out time negates all the advantages. I won't stop there next time on a business trip.
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Ерлан Джайлауов
Level 3 Local Expert
May 11, 2024
super
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Алексей Петрович
Level 5 Local Expert
April 16, 2024
5 points
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Татьяна Е.
Level 9 Local Expert
September 25, 2019
It is cozy, the rooms have a small kitchen, near a supermarket. You don't have to eat at the cafe.
Friendly staff, cleanliness in the rooms.
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Василий Петров
Level 4 Local Expert
April 29, 2022
It will go, there are claims to the maids and reception staff.
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Наталья Буракова
Level 16 Local Expert
December 9, 2021
Everything is fine. It is beautiful and well priced.
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Anonymous review
January 13, 2019
Convenient location, everything is nearby. The rooms are furnished in a modern style. There is a kitchen. It's like walking into a cozy apartment and feeling at home!
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esancomtr95120
Level 3 Local Expert
June 1, 2021
Excellent hotel, rooms are large, comfortable, clean
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С. Г.
Level 11 Local Expert
August 1, 2022
The quality and price are excellent!
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Айсулу Тлемисова
Level 4 Local Expert
July 3, 2023
Dear over the top
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Рустам Хамидов
Level 6 Local Expert
September 29, 2018
The breakfasts are good, the rooms are good too! But there is a big BUT for the request to replace bed linen and towels, an additional 5,000 tng was required , this should in fact be included in the so-called service! I have nothing against it, every kingdom has its own rules! But I often travel to different cities for work, and only in Karaganda at the Arart92/2 hotel they demanded that I pay for the replacement of towels and bed linen! Sorry, but it's hard to call this a service! I will not stay at this hotel anymore!
Well, I love a clean bed and fresh towels, that's the kind of person I am !
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Zhanibek Bespayev
Level 5 Local Expert
June 13, 2023
Nice hotel.
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Мансур Кечубаев
Level 8 Local Expert
June 8, 2023
Nice hotel
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Александра Ким
Level 6 Local Expert
December 23, 2021
It's clean, but shampoo often doesn't happen in the rooms.
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Борзов Давид
Level 6 Local Expert
March 8, 2020
Clean and relatively inexpensive. You can cook in the room, there is a stove. Several conference rooms 👍🏻
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Айбол Уристемов
Level 3 Local Expert
March 22, 2023
Great hotel
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Виталий Браиловский
Level 3 Local Expert
August 4, 2019
We held a round table and a training session. Very cozy, businesslike, comfortable environment. In the cafe, people were able to have a good snack.
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Светлана Михайлова
Level 4 Local Expert
February 5, 2019
I did not like the fact that we were not warned about the need to have cash, and at two o'clock in the morning, after flights and crossings, we ran around Karaganda in search of an ATM. I didn't like the lack of heating in the rooms, instead of which they gave out a terribly noisy fan. I didn't like the fact that 2 maids knocked on the room within an hour, despite the "do not disturb" warning (after a sleepless night in search of an ATM).
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Дмитрий Козырев
Level 12 Local Expert
June 12, 2019
Good location, close to a large shopping center and a market. The rooms are clean and large. There is also a place to eat.
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Самат_060
Level 8 Local Expert
April 27, 2022
The rooms are not comfortable. It would be more convenient if the TV was in the room where the bed is.
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Нина Сламихина
Level 8 Local Expert
December 15, 2019
Comfortable rooms, good service, friendly staff, excellent cuisine.
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Елдос И.
Level 4 Local Expert
August 1, 2021
The breakfasts leave much to be desired. It's the same thing every time, porridge and scrambled eggs
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Anonymous review
October 18, 2018
Excellent breakfast, the room is clean, but terribly long room service. The Internet is satisfactory. Don't expect a view from the window. The heating system in the room does not warm, but it cools in the heat. A big minus is an empty mini-bar upon check-in, it is in the hotel book in the room, but in fact it is not, sadness. Overall, the hotel is decent, but I think I'll try another one
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Куаныш Сыздыков
Level 5 Local Expert
October 5, 2023
Great!
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Сергей Николаевич
Level 8 Local Expert
December 12, 2021
Not a bad hotel,
But the restaurant is not open now.
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Антон Елин
Level 10 Local Expert
July 10, 2021
Nice, clean hotel,Parking for cars is available
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Руслан Джансенгиров
Level 4 Local Expert
March 29, 2022
Uncomfortable, the price and the offer do not match
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Елена А
Level 15 Local Expert
November 30, 2021
Price, quality, new, clean hotel.
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Anonymous review
January 24, 2019
When I come on a business trip, I stay at this hotel. Very cozy rooms and courteous staff, the payment includes delicious breakfast.
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Елена
Level 12 Local Expert
October 12, 2019
I don't know the location, I'm not a local, but otherwise everything is fine. Cozy rooms with a kitchenette.
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Аниша Уалиева
Level 5 Local Expert
September 3, 2023
Super
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Махамбет Сиязбеков
Level 13 Local Expert
January 13, 2020
Comfortable, clean, cozy rooms, everything is fine except for the cafe on the ground floor.
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Наталья Ходина
Level 14 Local Expert
May 24, 2022
Nice, quiet hotel
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Nariman Massaliev
Level 15 Local Expert
August 7, 2021
Nice hotel, but the breakfast is not very good
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murka akhmetov
Level 6 Local Expert
October 21, 2021
I don't put 5, because I haven't tried breakfast)
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Кумискул Тажибаева
Level 8 Local Expert
April 25, 2021
Clean and cozy, the service is excellent
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Алмаз Джакупов
Level 12 Local Expert
March 12, 2020
Excellent quality, the rooms are good, especially for business travelers!
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Лилия Ф.
Level 14 Local Expert
September 28, 2020
I liked absolutely everything. A very thoughtful concept, excellent breakfasts.
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Михаил Уланов
Level 4 Local Expert
April 26, 2022
The hotel is very nice
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Айжан Алижан
Level 11 Local Expert
March 12, 2020
I was in the office, I did eyelashes, in general, the impression of the building is not bad.. There is no toilet paper in the shared bathrooms)