Citymax Hotel Al Barsha at the Mall
284 reviews
January 7
The hotel is good in its segment. On the downside: the staff is not Russian-speaking, it's a problem to book a bus to the beach. Take a 10 dollar taxi to the beach
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1
June 5, 2023
We visited the hotel in May-June 23 years, a good "troika", I recommend it.
Advantages:
-near Dubai airport;
- attentive staff, all issues were solved without strain;
- proximity to the Mall of Emirates, Lulu store nearby, bars nearby, cafes and restaurants around, metro station nearby;
- every day the room is cleaned, if you refuse, the staff calls back in the evening and asks if everything suits you;
- a small clean rooftop pool with a nice view of the surrounding area;
- there's a gym there, but to be honest, we didn't go in;
- when skipping dinner or breakfast due to other events, it was easy to replace it with lunch and vice versa;
- tourist fee of 10 AED per room/day, which is inexpensive;
- no deposit required;
- it is possible to add a bed to the room or choose a double or two separate;
- currency exchangers in the mall, in Lulu and on the street with a rate of 3.65 - commission of 3.25 AED; in the hotel the rate is 3.4;
- if you leave early, you can order breakfast with you; they collect a neat lunchbox with fruit, juice, croissant and sandwich
Disadvantages, which is why they put 4:
- the bus to the beach (beautiful) takes three flights daily, but there are few places and you need to sign up quickly!;
- the Internet is slow, swallows texts, he delivers photos and videos, but he doesn't like conversations via messengers;
- the menu would like to be more diverse, I had enough, and the child wanted something more fun (after the Turkish all inclusive) ;
In general, I recommend it for a budget holiday. And the rest is from a thick wallet in your hands...
:-)
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8
September 16, 2023
Great hotel. Great rooms. Lovely, friendly, attentive and helpful staff. Very convenient location of the hotel near the shopping center and metro.
The hotel has a bar, a wonderful cafe for breakfast, lunch and dinner, a gym and a beautiful swimming pool with sun loungers and umbrellas on the roof of the hotel.
I recommend.
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2
1
January 17
Excellent location - near the mall and metro. Delicious breakfasts and lunches. Clean, daily cleaning.
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August 3, 2023
A great hotel for its price tag. Very convenient location Near a huge shopping center, there is also an entrance to the subway. There is a small swimming pool on the roof, from where the view of the city is hidden. The rooms are small but cozy. The hotel is clean and very friendly staff. The food is a bit of the same type, since we took it only with breakfast, but you definitely won't stay hungry. I recommend.
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1
1
May 7, 2023
The location is great, near the mall of emirates. The food is good for a 3 star hotel. Three times a day, but tours are sold with two times a day, which is strange. No frills, but delicious. The rooms in the hotel correspond to a 3-star hotel. There is a swimming pool on the roof, but small, it was rarely possible to swim. The staff is polite, they help to solve problems. There is no beach))) but there are shuttles to Marina and Jumeirah (closer to Deira). I'm glad if the review helped!
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8
October 6, 2024
I didn't like the area near the hotel. The food is good, the staff is good, the room is cleaned every day.
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2
1
June 26, 2024
EXCELLENT city hotel, cleanliness, beauty, shuttle service to the beach, rooftop pool, near the Emirates mall , metro, bus stop, good food.
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2
1
September 2, 2023
The location is convenient, near the metro, markets, cafes. The breakfasts are not bad, standard, delicious juices and coffee. Not a bad rooftop pool, there are few sunbeds. Minus- recording a transfer to the sea for two days, it is better to sign up at 6 am, otherwise there will be no seats, because the minibus is small. Otherwise, everything in the hotel was fine.
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4
July 14, 2023
Rested in July 2023 . We liked the hotel. Good location: near the MALL with access to the subway. After breakfast, we didn't stay hungry: milk with muesli or cereal, delicious croissants and cupcakes, watermelon and melon, sometimes pineapples were added, porridge, eggs, etc. Cleaning every day. 2 young people are cleaning up. I won't say that carefully if we were in the room at that time. The room is good. The star was removed for the absence of Russian-speaking staff at the reception. We were satisfied with everything. Next time if we fly, I would choose this hotel for a budget price that is not overshadowed by quality.
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5
1
July 19, 2024
Excellent 3-star hotel
Tomorrow is the Shvets table
They always change the towels
Wet cleaning every day
Bed linen is changed every day
Slippers / tea coffee/ kettle
Hair dryer/ shower gel/soap
Safe/ refrigerator
They give me some water every day
Swimming pool and fitness
Everything is new and clean!
Great location near the Mall and metro! I recommend it!
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1
May 21, 2023
The hotel disappointed.
The first and most important disadvantage is noise. On the ground floor of this hotel, a club is perfectly located, which regularly holds parties from 00 to 04 hours. We lived on the 8th floor. Nevertheless, the music from this club could be heard perfectly. Also, the walls in the hotel are just cardboard, and the entrance door to the room has a huge gap from the bottom. As a consequence: you will hear all the sounds, conversations, stomping, slamming of doors from the hall very clearly. Opposite our room there were several staff rooms and apparently a laundry room. At night, the staff spent a lot of time under our doors. Again, the constant noise and slamming of doors.
We asked to be moved to another room - they refused, referring to the fact that everything is occupied. They promised to let me know if something was released - they didn't offer anything until the end of the vacation. As a result: for the whole vacation, I slept a maximum of 3 hours a day.
The second minus, also no less important, is food. We had breakfast and by the end of the vacation (which is only 5 days), it was already impossible to eat it. The menu does not change, that is, it is the same every day. There is simply no meat. Yes, there are some chicken-soy sausages, but after trying them you will realize that there is no smell of meat there. The rest of the food is: beans, a strange omelet, porridge, yogurt with additives in the form of dry oatmeal (which is designated as granola) or rice balls, good pancakes with syrup, and a bunch of carbohydrate food in the form of rice, bread, etc. There is no protein in these breakfasts) one plus - there were fruits: melon and watermelon.
The rest of the hotel is approx. The rooms are cleaned daily; the staff is polite, not Russian-speaking. Shower gel, soap is available, consumables and towels are also changed daily.
Upon request, they provided an ironing board and an iron in the room (of course, he is probably older than me, but this is already a huge plus)
The area is for an amateur) it's crowded, you wouldn't think that you're in Dubai) but it suited me fine.
A big plus is the proximity of the Mall of Emirates and the metro (which is located in it, respectively). There is a large supermarket in the shopping center, you can buy everything you need.
There was a transfer from our tour to the beach, but we never managed to use it. Registration for the transfer is carried out from 6 to 10 am the next day. We approached at 7-8 in the morning, everything was already scheduled. Maybe this information will be useful to someone
It would be a good hotel if not for the two most important disadvantages: food and sleep (for which people rent hotels).
As a result, lack of sleep, constant search for breakfast outside the hotel and 2 stars.
I do not recommend it)
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5
2
February 15, 2023
Stayed at this hotel in February 2023. A good hotel, even surpassed our expectations of a three-star hotel. Clean, well maintained, with excellent responsive staff. There is tea, coffee, cream in the room. Cleaning at a height. Breakfasts are good for a normal person (not imagining himself a super gourmet). Shuttle-beach 3 times at 8, 9, 10 o'clock, back in 4 hours, respectively. It is necessary to sign up the day before in the morning, a full house for a 9-hour flight. The beach is well-maintained, toilet, shower, shade. Drive 15 min. Well located from the metro. You walk along the Emirates Mall to the metro station, walk to the subway in the cool, look at the showcases. There are good restaurants within walking distance.
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3
1
February 20, 2023
We had a rest from February 10 to 17, 2023 in this hotel. Very tasty food . You can exchange dinner for lunch . Room cleaning every day . Polite staff, but speaks only English) The location is super -near the Mall, and across the street there is a convenience store . The rooms are disinfected , the alarm system is checked for a fire alarm , I 've seen fire extinguishers checked a couple of times by the pool . To sign up for a shuttle bus to the sea, you need to get up at 6 am and call the reception or go down. We didn 't go to the gym . There is a Lavazza coffee machine next to the pool. In terms of comfort, like 5 in Turkey, if not better
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5
March 15, 2023
Excellent location, near metro, shopping center, 4 large supermarkets, including Carrefour, Lulu, Grand Barsha, Day Tu Day. There are plenty of cafes nearby. Breakfast at the hotel is normal, without frills, but everything is fresh, even the cooling temperature of the food is measured. Dinner was also taken, very convenient and delicious from 19 to 23h, European dishes, not spicy. We always had time after voyages.
The staff is as friendly and friendly as possible, They learn Russian successfully.
The rooms are modern, with comfortable mattresses, extra.the place is a comfortable bed - not a cot. We were satisfied.
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5
January 18
Nice hotel, I liked everything, everything is within walking distance and the service is
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1
March 15, 2023
Excellent hotel, clean, spacious, varied breakfasts, delicious. There are few fruits, but this is not the country where you can overeat them. The most convenient transport interchange, across the street from the metro and mall. There is a small swimming pool on the roof, there is also a gym. There is a restaurant on the ground floor. There is a transfer to the beach every 2 hours, but you need to make an appointment in advance.
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3
1
February 13
It's just a normal hotel with no complaints, comfortable, the rooms are clean, the staff is friendly.
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February 2, 2022
Just got back from Dubai. As always, everything is fine.We rested at the hotel from 22 Jan to 31 Jan. The weather is great for excursions, very comfortable. Nice rooftop pool, with sea water. Heated pool t30°. The beauty is unreal. We went to the beach once, if you forget that the water is very cold, the beach itself did not like the word at all! Unequipped at all, no toilets, no changing rooms, nothing at all. We've been to Dubai 4 times, but I've never seen such horror anywhere. We used to take them to Al Mamzar beach, there is a fabulous beach, fully equipped.
The hotel has very attentive staff at the reception, two of them speak Russian very well. I especially want to mention the girl Zara at the reception, very attentive. I am always ready to help with any question. I don't know the name of the young man, he also speaks well in Russian, at the entrance we really liked the room, without any problems he beckoned us to the room for half an hour. We had breakfast and dinner. Dinner can be changed for lunch if you are going on an excursion. We changed it, very convenient. Dinner and lunch are very tasty, an excellent choice, dishes were constantly changing.Breakfast is simpler, but you definitely won't stay hungry, but the same thing every day. Watermelons, melons, pineapples, grapes, oranges every day for breakfast and dinner. We went on excursions, walked, in general, the rest, as always, was a success! Thank you Dubai, we'll be back!
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4
1
January 13, 2023
We were in July 2022, this is a new hotel of this chain- we liked it, cleaning every day..The buffet is decent, some of the dishes have changed, everything is always fresh, fruits, sweets have always been .The staff is friendly, if you need something, they run to help.The location is convenient, the Pier and the Parus Hotel were visible from our window. The bus takes you to the beach every hour in the morning (which is fenced off by the hotel area)the purest, unlike the beaches of 5 * hotels where there is fuel oil or oil on the shore🤭
There is a bar, a swimming pool on the roof , but nothing is visible from the roof, fenced, once we swam in the evening.In general, I would put 4+
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6
August 25, 2023
The location is good, there is a shopping center and metro nearby. They serve well. The food is perfect. The staff is good. The rooms are great for the price! The rooftop pool is just great, also heated.
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5
January 9
I visited the citimax hotel only in Dubai. Everything is great there! And delicious food
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September 27, 2023
A good city hotel, good breakfasts, close to the metro and shopping center, a good location.
There are specific numbers for the Sail, but they try not to give them, of course)
Minus is the noise from transport, located in a fairly noisy place.
There is a neb pool on the roof, you can sunbathe, swim.
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March 30, 2023
Great hotel. Were in September 2022. Always clean, cleaning every day. There is always tea, coffee, water, sugar in the rooms. Transfer to the sea in the morning, you need to sign up. Meals we took for breakfast and dinner. Everything is very tasty. The hotel has a club, a bar and a disco. Near the Emirate Mall, within walking distance, there are many cafes and restarans for every taste. There is a metro nearby, so you can easily get to the sights for every taste and budget.
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3
December 1, 2024
The staff seems to be polite, but at the same time too persistent and uncooperative. They do not respond to requests, they behave in a stereotypical way. A girl named Apple - at the end of the accident became nasty
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January 22
The location is good, the rooms are clean, the cleaning was only on the first day, and after the cleaning there was no more.There is 1 bottle of water per day, and if there is no cleaning, then no one will give you this bottle either. We are currently here, I do not know about the transfer to the sea, on the day of arrival I was interested in making an appointment, there was a complete list, so I did not hope for this transfer, we went ourselves. None of the staff speaks Russian, they have a lot of visitors from Russia, and they all stand and explain with gestures.The food is not very good, there is no choice.It's the same thing every day, we bought lunch and dinner for 59 dirhams per person.
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February 22, 2023
I really liked the hotel. Nice rooms, heated pool, rested in January, beauty!!!!! I really liked it. Delicious cuisine, food was taken for breakfast + dinner, enough, in the afternoon we had lunch in the city. We have been to the Emirates 7 times and are always happy with everything. There are no bad hotels, there are always dissatisfied tourists, come with a positive attitude and you will be happy.
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6
July 20, 2023
Nice city hotel. Polite staff. The food is excellent. Room cleaning is daily. I especially want to mention the girls managers Dilu and Jenifer. It so happened that they were most often addressed to them, always patience, friendliness (in terms of the language barrier, only with a telephone translator)
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3
January 31, 2023
The hotel is located near the metro, bus station and a huge mall. For a budget tourist, just a great location. They never took a taxi. We had lunch at the mall. The breakfasts at the hotel are ordinary, everyone will find something for themselves. The dinners are just awesome, the desserts are exquisite, well, very tasty. The room is ordinary, small, clean. There is no Russian channel, but you can connect a USB flash drive to the TV.
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3
November 8, 2024
The network is good. The hotel itself is not bad. But the staff is as different as possible. We booked a room in one hotel from the network, arrived, but the hotel administrator informed us that there was a technical malfunction and we need to go to another hotel, the reservation is there. It was good that the hotel was nearby. We arrived at another hotel , a lot of people , everyone is fighting . As a result, the administrator settled us in a room for the disabled with a faulty bathroom. Like there are no more rooms. When they said that the bathroom was faulty, they offered to repair it. They said we can fix an hour. We politely refused and asked to provide a normal room, which was paid for and booked, after a short dispute we were moved to a normal room. In general, the rooms themselves are not bad. There is a bar, a cafe. The breakfasts are monotonous .
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1
March 7, 2023
I was at the hotel in December 2022. For three stars, everything is fine. Conveniently located, near the Emirates Mall, and there is the metro. On the roof there is a swimming pool with broken sun beds. The breakfasts were monotonous, the coffee was not delicious, the fruits were pleasing. Cleaning does not find fault and clean towels. We went to the beach by taxi as the bus from the hotel left full.
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3
October 25, 2024
Friendly and friendly staff, they will always help and can go to a meeting somewhere 👍
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2
February 6, 2023
We rested in this hotel with the whole family in mid-January 2023. We were very satisfied!!! We will be happy to come here again.
The most important thing is the convenient location of the hotel: 1.5 minutes to the largest mall (where we ate, shopped, walked). Near the metro. But we often used taxis. It is better to take municipal ones (they are beige with checkers), work on the counter, it turned out cheaper. But you can also call through Uber, it works.
Room service is good, daily cleaning, linen change every other day.The rooms are spacious, the furniture and renovation are very fresh.The windows are panoramic.The administration responds quickly to requests, they always smile.
There is a pool with warm water on the roof, visited, liked it.
Breakfast at the hotel is normal. Not as diverse as in Turkey, but everything is fresh, delicious.Great pancakes.Fruits every day-melon, watermelon, pineapples. You won't stay hungry for sure.
The only thing that was missing - there are no balconies and clothes hangers in the rooms.
We visited the flower and butterfly park.We went to the Global Village - by taxi, because it's far away.I really liked it!
We bought a sightseeing tour of Dubai from the hotel guide with a climb to the Burj Khalifa and a boat trip to the Dubai Marina. super! We visited the famous gold market (by metro ourselves), for good reason, we bought something interesting.
Separately , we took the subway to the Frame (Dubai History Museum with transparent floors at a height of 48 floors). It's breathtaking.I recommend it.
One day the men went to the largest and most technologically advanced water park in the world Atlantic Aquapark. It is located at the top of the palm Jumeirah. We took a taxi. They returned in full delight. Considering that we have visited many places and seen different water parks, but this one is very technological and interesting.
One day we were on the beach, swimming. But the water is still cool, not very comfortable (19-20 degrees). The majority of people on the beach sunbathe.
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4
November 13, 2024
The rooms are obscenely small, and the smell of dampness is everywhere. The shower does not drain well and there are problems with t° regulation. To book a transfer to the beach, you need to get up at 6 a.m.
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1
1
December 21, 2024
The guests are 80% Russian-speaking. The staff would like to learn Russian so that everything would be fine.
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1
April 12, 2023
Perfect blackout curtains)) very clean, friendly enough for Dubai. If the purpose of the trip is in the city, and not on the beach, it is ideal in terms of price-quality ratio. 5 minutes walk to the shopping center with food/shops for every taste and budget
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3
March 9, 2023
Good service, a large chain hotel, among the guests are Europeans, CIS natives and wealthy Indians, Pakistanis. There is a swimming pool on the roof, daily cleaning. The hotel itself is newly renovated, the location is ideal for a city hotel, I recommend it!
The food is good for the desert in general, super, not a radisson of course, but everyone will find something to eat, the choice is great!
The view from the roof is attached
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March 22, 2023
Good location - metro and buses nearby. Nearby is one of the largest Emirate Mall shopping centers. A clean hotel. Friendly staff. Breakfast for three. Nearby there is a budget store "Day to day".
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3
1
May 2, 2023
The hotel is urban, excellent. They settle in quickly, without paying extra for speed. The reception will answer all your questions. The Russian-speaking staff was not met.
The rooftop pool is open until 18 hours, the gym (in Ramadan) was open 24/7. Breakfast is Arabic and continental. In 5 days, the bed linen was changed, cleaned every day. Tea accessories + water are added every day. There are slippers. To the metro, through the mall 5 minutes, if on the street 10 minutes. P
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1
6
October 20, 2023
Excellent location of the hotel, there is no Russian speaker at the reception, everything is homogeneous for breakfast, the pool is small, there are not enough places for the beach bus- but there is a city bus 81, just to the same beach
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1
December 5, 2024
A standard city hotel, very clean and comfortable!
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March 28, 2023
The hotel has its own 3 stars. The room is small but cozy, clean, not old (2023). The staff is friendly. There are several cheap magzinchiki and cafes near the hotel, a huge shopping center is within walking distance. Rooftop pool. You can live.
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October 14, 2023
Excellent hotel all near metro shopping center one of the largest in the world. The hotel itself is at an affordable price, I recommend the service as always on top
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December 8, 2024
The hotel is great. The breakfasts are just fire. The service is excellent, I recommend it. There is a bus stop nearby. Cafe, restaurants 3 minutes.
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October 19, 2024
There are no toothbrushes with toothpaste, and for lunch and dinner there is no tea or coffee, only water, but otherwise everything is fine
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October 31, 2023
Good afternoon, the hotel is good, the breakfasts are normal, but the rooms are small and what is in the photo is standard, it's all nonsense, you need to pay extra for the bed, although we were told that there would be two large beds for three, they showed the room, and there was no turning around, they asked to show another, but this is a family room, and for it the surcharge is almost 130 euros, so I had to pay extra, they show and say one thing, in fact everything is different.
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February 13, 2023
We were very satisfied with our stay at this hotel... Although, of course, we only spent the night there and had breakfast. Of course, the breakfasts are monotonous, but you can choose different dishes yourself, it's good that their choice is sufficient, and everything is delicious. The location is excellent, within walking distance of the shopping center, where there is a food court and a large supermarket. Also very close to the metro station, from which it is very close to get to Burj Khalifa and to the beach and Marina area....
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4
May 23, 2023
The location is excellent: near the shopping center and metro, everything else is of medium quality: very small rooms, noise outside the window, poor sound insulation, food for breakfast for four with a minus. But the staff is extremely friendly, the cleaning is clean.
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1
June 26, 2023
The hotel is very good, the service is at the highest level, there is no Russian-speaking staff, but this is not a problem, with minimal English, everyone understands and explains well) the food is delicious, always fresh watermelons and melons, I advise everyone!
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3
May 10, 2023
Location in a bustling neighborhood. There are no adapters for European sockets at the reception. The kitchen is sparse. Transfer to the beach is not enough for everyone. The room is cleaned every day. The rooms are not large. The room is clean. Hood, conder is good. The bed is two. Not enough. Overall by 3.5 points.
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3
1