A1
19 reviews
March 3
A disgusting attitude towards the customer, a phone was bought that turned out to have non-working buttons out of the box, it took more than a week to prove on the spot to the "specialists" in customer service that the product of INADEQUATE quality must be replaced, and the replacement requirement is not an appeal and cannot be considered for a month. The so-called "specialist" Yana Maksimovna especially distinguished herself in this matter, boorish behavior, and absolutely impenetrable illiteracy in the matter. Of course, it is impossible to call and consult with competent colleagues. I hope that this valuable employee will not suffer from communication with clients for long, she clearly does not belong in this job.
See original · Русский
December 21, 2024
Poor service, as well as the attitude towards the customer.
I left them a long time ago, because bills began to skyrocket every month, and no one knows why to report.
But for old times' sake, I sometimes throw money at my number and point to the erip, as a result, there is no money or refund...
I have to go and write an application for a refund
See original · Русский
1
September 14, 2024
They serve well, the operators are in their place, conveniently came to the store and solved the issues. Yes, there is one thing, but sometimes you get stuck in queues that are not small. Of course, there are not many goods, but enough, another plus, they work with legal entities
See original · Русский
June 17, 2024
Polite staff. Everything was quickly arranged , shown and told. Convenient location, near the metro, many other shops.
See original · Русский
December 17, 2023
The issue of home Internet was being resolved. They explained it very incomprehensibly. At first, an action was offered, and the next day nothing seemed to be offered. Either I didn't understand something, or something was canceled.
See original · Русский
May 22, 2023
Everything is fine, there are no queues, fast service, qualified staff who answers all questions. I liked.
See original · Русский
September 10, 2024
We issued a SIM card very quickly as a tourist, thank you
See original · Русский
April 23, 2022
The only SIM card is inexpensive for non-residents, buy only it, a good tariff and works everywhere
See original
1
1
October 31, 2020
recently, the only operator who honestly reports many things and gives freedom to employees. My respect!
See original
August 27, 2020
Good interior, trained specialists. They are always polite and friendly.
See original
March 31, 2021
Friendly staff, convenient location.
See original
2
1
December 8, 2018
It is located nearby, the service is at a decent level, everything is accessible and clearly explained
See original
3
September 10, 2019
We quickly signed a contract and helped with choosing the best tariff plan.
See original
1
1
March 23, 2020
Good choice, excellent consultants
See original
1
2
July 29, 2020
Very competent customer service
See original
October 19, 2019
as usual, the service is excellent! :)
See original
3
2
September 25, 2019
horror, every year the connection gets worse and worse, despite the fact that the money is being charged for one name and not for the connection
See original
3
May 18, 2019
A1 is as always on top !
See original
2
2
February 12, 2019
Polite staff
See original
3