Agrox
99 reviews
February 8
The advantages include highly qualified sales specialists. A wide range of products for construction and household farming. The possibility of payment by installment card.
There are no disadvantages.
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April 30, 2024
A great store for choosing garden equipment. Convenient location and working hours. Clear and informative advice on the characteristics of the products presented.
See original · Русский
1
November 12, 2024
I have never seen a worse attitude towards the buyer after buying the product. In the case of a guarantee, they cheat to make repairs at the expense of the buyer. Allegedly, the breakdown was my fault. I do not recommend the store.
See original · Русский
1
December 19, 2024
Friendly staff. They work fast. I liked everything.
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February 17
I bought a circulation pump!
I am satisfied with the quality, everything works!
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May 28, 2023
I bought a bosch universal 18v-55 brushcutter. I ordered the model 0600489J01.
A warranty was issued for the model 0600489J01. I came home with a brushcutter that says model 0600489J00. Also on the box 0600489J00. The box is all battered. It's like buying a book with a torn cover. I called the manager about the model and they replied that it was the same thing, they just added a battery. It's already like buying a toilet bowl from one model and a tank from another. In addition, when talking about the model, I was assured on the phone that the warranty is 2 years. And the store already has a one-year warranty. Moreover, the manager sent a copy of the conversation with a cut-out message about what was said about the warranty. There is clearly a hitch in listening at this point.
When I talked to the manager again after the purchase, he confirmed that they were talking about the warranty. Hopefully, the product will really work and last. Hope dies last. And about the warranty. On the store's website, the model 0600489J00 has a 2-year warranty. And the 0900486J01 model has a 1-year warranty. That's how you want to think. There is a 14-day deadline to return the product to the store. What would you do?
The manager said bring a replacement. It's a mistake, but I have to take them. The one who made the sale is really on his wave. There is no work in the brain, but something of its own.
So decide for yourself whether to buy from Agroks. Prices are inflated almost twice . But this is such a feature of trading not only in this store.
See original · Русский
5
2
October 16, 2023
A good store, everyone will tell you, it may not be too conveniently located, but it does not affect the assortment and quality of service.
See original · Русский
2
January 4, 2024
They do not fulfill their warranty obligation, unsubscribe, which is not a warranty case, not proper operation, the tool was used (gasoline cutter) once. I agreed to a paid repair, and they don't want to repair it for money. So - so desk !!!
See original · Русский
5
August 14, 2024
The store itself is normal, but the warranty service center (Technozoo) spoils everything. Please ask the store to change the service center
See original · Русский
June 22, 2024
Here is such a new product being brought, and they wonder why it happened, the description on the website does not match the real one, the 850W concrete mixer is on the website
See original · Русский
2
February 8, 2023
Absolutely!!!! In no case do not buy or contact!!! Last May, I bought a compressor. It was used several times as a safety net for the main compressor. In total, he worked for about 16 hours. There was a very big noise when switching on. On December 2nd, I applied for warranty repairs. According to the classic scheme of KICKING, they were sent anywhere and to anyone. As a result, they were taken away only in the last days of December. Today is the second month. There is no result except for some strange photos of some spare parts and ongoing KICKING. I have to go to court.
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5
1
July 12, 2024
A wonderful store. Thank you guys for helping me in a difficult situation when I needed to mow urgently.
See original · Русский
December 29, 2022
I want to share my experience of buying a chainsaw, an Oleo-Mac in this online store. On November 14, I paid the full cost of the saw in the region of 750 rubles. The saw was delivered almost a week later on November 20th. When opening the saw, a defect was found in the form of a cracked hand brake cover of the saw. I contacted the sales manager (Sergey hi!) I waited a long time for an answer, as a result, they told me that they could replace the lid with another one. And your lid, ATTENTION! I have to take a minibus from Mogilev to Minsk. I asked if it was possible to send it by mail, they said that you need to ask your superiors. In fairness, it should be noted that in the end, the superiors approved the mail transfer))).
After some time, another manager contacted me, hello Rodion! and he said that there is no such cover. Since this saw is the last in Belarus and there is no way to replace it with the same one. They offered the option to choose another saw, promised a discount of around 10% for the inconvenience provided, I don't remember exactly. While I was looking for a saw, in parallel I found the lid that I need, it is available in Belarus, I called the person he says yes, here it is available, I hold it in my hands. I'm ordering.
At the same time, I contact the managers Sergey, Rodion HI! I don't remember with whom exactly and I say that I ordered a lid for myself, I agree to a discount on the cost of the lid, (I won't be offended anymore))). The manager calls me and asks me to cancel the lid order, and they will order it themselves and deliver it to me.
Meanwhile, it's already the 2nd half of December, I think I won't cancel the order, the lid will arrive and I'll talk about a discount that would cover the cost of the lid. After a while, the store where I ordered the lid phoned me and said that they did not have this lid in stock, I wonder how it happened that the lid that the person was holding was missing?
The final! The lid came to me, the saw is working, the excessive speed needs to be adjusted, but in general everything is fine. I contact the manager Sergey and ask about the discount, after all, the epic with the purchase of this saw lasted more than a month. To which I received the answer that the saw was working according to the results, a discount would be provided if I bought another saw or product. Thanks!
See original · Русский
6
1
July 27, 2024
A good garden equipment store! A large selection of products, competent consultants, and reasonable prices.
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January 20, 2023
Hello, I want to share my joyful mood. It is not so common to find organizations that are able to work quickly and conscientiously. The order was placed and delivered very quickly. The manager is a man who knows his business.
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1
March 15, 2024
Service without comments. I have not tried the product. But I hope everything will be fine, judging by the reviews on the Internet :)
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1
January 19
As always, everything is fine!
See original · Русский
April 10, 2024
A great store. I took the equipment 2 times and was satisfied
See original · Русский
1
March 2, 2022
Be careful when shopping in this store, when placing an order, the price is one (~ 850), after the manager calls, it is already 50p more, and after paying by bank transfer, they can call and say, and then the error came out, it will be 200 rubles more expensive, or another model, smaller, or pay extra. And if you demand a refund, prepare your nerve cells that you yourself will need to almost persuade the director (!) to return the money, you will be rude, hang up, although you just wanted to buy the product, and paid for it, but apparently since you refused such schemes bordering on violation of the law (refusal in the delivery of the PAID goods for unreasonable reasons), then you are nothing to the employees of this store.
See original
5
1
August 20, 2021
I was looking for a puncher because I took a vacation to arrange repairs in the kitchen and the choice fell on the Diold 9 Puncher, and according to reviews, the agrox store was chosen.
The consultant in the online chat was polite but not at all familiar with the products.
The site lists such functions of the punch, which is why I chose it.. This is a rotation regulator, reverse, to fix the position of the pick for the hammer. So, the consultant assured me that the selected product has everything indicated, just as indicated on the website, where I believed him and asked him to place an order. And then the dancing started.
I still didn't get a call to confirm the order, I had to check twice whether the order was confirmed or not. Okay, I was confirmed in writing that the order will be delivered in 3 days.
3 days later, it was delivered at 22.00 a.m... Well, okay, I paid (without opening the case), took a puncher and went into the house where I opened the case there and found that they did not put a check on me. The second day in the morning I took it to start work, and here I was surprised that the puncher does not have a reverse and does not know how to fix the position of the pick for the hammer... and in addition, a hammer drill with a defect (at first speed the motor moos and there is no stirring of the peaks at all).
I started calling the store to explain that the purchased product does not have the functions stated on the site, plus it also has a marriage where he started shouting at me, sending me to the service center to confirm the marriage. But kamon, I know the law where it is written in black and white that in case of malfunctions or inconsistency of the received goods with what is indicated on the website, the seller must replace the goods or refund the money within 30 days.
So, with swearing and arguments, they agreed to replace the product with another one with a refund of the difference. They promised to do it within 2 days, I waited all 10... Where I had to call and remind them about it every time. On about the 10th day, the store manager contacted me, where he said that they would send an urgent shipment with my product. Yes, my product has arrived...But again, without a receipt and without a difference in cost.
In general, I do not advise you to contact this office in your life, these are simple resellers who hang up their price and work without a cash register (I have already contacted the consumer protection service), so wait for the check.
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10
March 14, 2023
I ordered a welding mask, everything is fine, at the price of space, delivery on time, I recommend the store
See original · Русский
1
December 21, 2021
The store is terrible.On Saturday morning, I ordered a voltage stabilizer for the boiler through the basket, with delivery on Monday.I'm waiting for you to contact the manager-she's not here, I dialed it myself.In response, we will know the availability of the goods in stock only on Monday morning, then we will contact you, although the goods are available on the website.
Of course, no one called me on Monday, I was already waiting for a call from the courier.But then I typed it myself.
This product is missing and it is unknown when it will be.And the fact that I'm in the dark doesn't matter to them
Taking care of people!!!.Avoid this store
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4
1
November 23, 2022
Everything is super, the employees are professionals, they told and showed everything. The consultant consulted on the phone what can be taken as a substitute, but tomorrow, and not in a week and a half.
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1
2
February 15, 2022
We wanted to order a minitractor based on a tillerblock, it says on the website that it is available. I ordered through the shopping cart, and it was written that they would contact you in 30 minutes. As a result, I typed it myself and in response I heard that it was not available, but there would be an admission soon. They will only cost more. In this case, why mislead the buyer that it is available. Maybe it's not that it's not available, but that spring is coming and you need to raise the price urgently?!!!
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4
1
August 7, 2022
Great store, nice staff, good prices. There is a discount card with cumulative discounts.
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1
2
January 12, 2021
I liked the store , very convenient location and access paths , a lot of goods are presented, I bought a Karcher high-pressure washer from them for a gift to a man, I was satisfied with the work of the store and consultants!I recommend it )
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2
March 22
Good sales consultant, thank you!
See original · Русск ий
August 10, 2021
Hello everyone! I want to leave a very negative review! GOD IS YOUR JUDGE!!! The product was asked for a certain type of work! They sold the most expensive. They brought it . He started using it, he does not do his job well. I called the store and they said he was working. There will be no exchange and no refund. Take it to the service yourself if you want a quick repair. The service said that they were tired of these overbiddings. That is, from the store!!! There is a lot of negativity inside. But God is your judge!!! Thanks
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6
June 17, 2020
I bought a trimmer in this store. The staff is polite and pleasant to talk to. The goods were delivered quickly and at a convenient time for me. Everything is cool! The store's impressions are the most excellent! They know how to work with a client, I recommend ordering from them.
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2
3
October 26, 2023
A normal store. The order was made via the Internet. I picked it up here. Parking is a problem. Only in the courtyard of the house and then there are almost no places there.
See original · Русский
July 6, 2020
I bought a lawn mower as a gift. The staff is very attentive and courteous. They helped with the choice, explained everything clearly. The price turned out to be lower than on the Internet. I was satisfied with the purchase and the fact that I chose this store. I will contact them again!
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2
August 17, 2020
The store is what you need! We bought a lawn mower for the country. The store has excellent consultants. We helped you choose the right option and taught you how to use it! It is very pleasant when they treat their female clients with understanding and patience!
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2
December 3, 2020
My husband's chainsaw went out of order, I had to buy a new one for his birthday. I went to their store, chose the Champion 241-16 model, the store is excellent, large and has a large assortment. Summer residents and villagers will like it.
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2
December 6, 2020
I placed an order on the site, chose the product that was in the first place in the list, plus an additional 4 products, which were all listed on the site that are in stock. As a result, the manager calls, there is nothing, and when it will be unknown. Then why do you need a website? If there is constantly outdated information on it. Even now you go to the website, the same product is in stock, but there is no phone call. They don't respond to messages in messengers, they just read them and that's it. And they don't care, they were not going to update the information on the site and are not going to.
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6
October 30, 2020
My father asked me to give him an electric saw for his birthday. I decided to choose this store, as it is conveniently located and there is an exhibition hall where you can see the goods live and get expert advice. I was very pleased!
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2
August 31, 2020
I needed a cultivator in the village, there are few places in Minsk where this can be found, because the technique is specific, I was looking for a store where you can watch live and touch. I liked the store, despite that. which is small in size, but the most popular products and smart sellers are presented!
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1
3
January 25, 2021
This is not the first time I have been shopping in this store, I am pleased with the assortment, and where to be, and most importantly, the opportunity to see and touch the product before buying, polite staff.
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2
May 22, 2021
I wanted to buy a cape key article 75081, the site indicates that the product is available, somehow phoning the manager, I was told that the keys were not available and immediately hung up, the service is disgusting, the information indicated on the site does not correspond, I do not advise this store.
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4
June 12, 2020
The store is one of the worst I've been to. I explain that a trimmer was ordered and the goods were delivered without a receipt.. which turned out to be defective at the first launch, not only is it possible to clamp the braid back in the store, they give phone numbers that are not clear where they go.. and they also tried to return the product because it does not meet the requirements and quality.. the store sent it in three letters and said that you are naive and we do not owe you anything and will not return it. I had to call the Consumer Protection Agency. And then, with a complaint book, you have to wait for the solution of this issue and all these actions take place within 14 days from the date of purchase of the product, despite the fact that the malfunction is detected on the first day.
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5
March 22, 2023
Sellers are on their wave. I wish you to pay more attention to the buyer.
See original · Русский
2
1
October 10, 2020
I recently bought a tillerblock in this store. I was satisfied, glad that I turned to them. Professionals work here, they helped you choose the right product and taught you how to use it. I recommend it!
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2
3
August 12, 2022
A place with a price formation from the head. It is worth checking the price on the website, but it is better to order through the website
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4
July 15, 2021
I placed an order on the website of this store for the Gree split system. The price was indicated at 689p, and the availability of the goods in stock was displayed. They said on the phone that the product was not in stock, an hour later the price of 1600 rubles was already displayed
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3
1
May 30, 2020
I ordered a lawn mower. Wednesday to Saturday. A call is made 2 hours before delivery. Suddenly, there is no such model anymore. They offered a couple of others to choose from. Chosen. A courier arrives and brings the third option, not what I chose. The manager from the store "oh yes, I've already decided not to call you, take this one, it's even better" - in fact, of course, it's not better, but they brought it, just what it was.
I strongly do not recommend working with this store on any product. How much should he disregard the buyer when he has his own joint?
Agrox.by is a bad store that does not know how to work with the customer.
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9
July 20, 2020
I liked the store and bought a wheeled lawn mower in it. A large selection of mowers is available. The consultants advise well and give good advice on the choice.
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2
July 22, 2020
I decided to buy a high-pressure washer, turned to the agrox store.by on Ya. Kolas str., 63. I liked the store, there is a large assortment of sinks and garden equipment. Consultants are well versed in the product.
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2
September 10, 2020
I bought a chainsaw here for harvesting firewood for the winter, a large assortment. They helped me choose, took it out and started it, explained how to serve it. Great store, I recommend it!
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1
2
March 19, 2020
A good online store. We ordered a ZigZag lawn mower. It was delivered on time . A competent and polite manager explained everything and helped to choose the right model. The equipment and cost corresponded to those stated on the website. So we are satisfied, and we advise everyone to contact us here!
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2
3
April 11, 2021
A good store and qualified staff will prompt you and tell you everything... There is a lot of choice.
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1
October 7, 2021
I ordered a gasoline branch shredder - an incomplete one was brought (there is not enough detail). I contacted them, they promised to sort it out, but for the second month nothing has been heard.
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4