Nice hotel, friendly staff. It is clean, cozy and pleasant to be in
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Ульяна Коровина
Level 10 Local Expert
December 11, 2022
This hotel has exceeded my expectations. Pleasant service. Polite staff. Delicious breakfast. The rooms are clean. A comfortable bed. Great location.
We were very satisfied.
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Анна
Level 9 Local Expert
July 8, 2022
The price-quality ratio is excellent. This is not the first time I have stayed at this hotel for several nights. Its own large free Parking. The rooms are large and clean. The bathroom is clean too. There is a water cooler on the floor. Great view from the window of the park and the river.
Of the minor disadvantages: there is no air conditioning in the rooms of the usual category.
There is no metro nearby, but if by car, the location is very good, near the Mkad. You can take a taxi to the center in 20 minutes.
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Екатерина Зимина
Level 10 Local Expert
November 6, 2022
It 's a good hotel for 3 . . For breakfast, you can take a buffet for a fee, without delicacies, but you can choose something to have a snack. There is a public transport stop nearby, 5 km from the metro, by taxi it can be reached in 3p~ 150p.
There is a cable TV in the room.
It was a little cool in the room, I turned the battery to maximum.
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Дмитрий Шокин
Level 9 Local Expert
May 3, 2023
I would really like this response to be read by everyone: both tourists who plan to visit this institution (it's hard to call it another way) and the management of this hotel, in general, a separate "Hello" to them! And so the pros: clean, that's it. Minuses: 1) the attitude of the staff towards the visitors is the most disgusting that I have ever met! They respond to any complaints that they do not want to communicate, to requests to call the manager, they say that he has no time and is busy. When asked to at least contact you by phone, he still continues to ignore you and does not call back. To the question "How can they with such a rating and marked with three stars so strongly allow so many joints and open rudeness" - they answer very simply: "Well, what did you want? This is the Arena. You knew where you were going." From such words, I want to fire everyone or bring it to the top management of the hotel that their staff pushes customers away and shits into their own reputation. 2) The furniture is old, it creaks, in my room in general the lower hinge on the toilet door was torn off, so in order to close the door I had to lift it and push it into the door frame with effort. 3) to close the front door, you need to slam it very hard, of course, another Russian word applies here, but you can't do it here. 4) the mattress is like a board -as hard as possible, you can lie on your side for exactly a minute, the pillows are like a crumpled intestine, the blanket is cotton, inside in pieces -there is no longer there. 5) the sound insulation is even minus zero - the door closers do not work on the doors, so the doors in the lobby are open in the morning!Get up! there was no sleep, just a fabulous morning from five in the morning) 6) Breakfast is a fairy tale, it works on the principle of "who managed, he ate." In short, if you come for breakfast at 7 a.m. you have a chance to eat at least something, but if you stayed until 9 a.m. that's it! you will find a maximum of a couple of eggs on the buffet, the table is not updated from the word at all. I definitely do not recommend it to anyone!!!
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Barouch Mitelman
Level 12 Local Expert
June 28, 2024
A very pleasant place with a view of the Chizhov reservoir. 3 stars at the hotel are solid
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Сергей Кот
Level 4 Local Expert
July 31, 2023
There is no air conditioning in the rooms (not even a floor fan), the hood (fan) did not work in the shower
The rooms are clean, the service is good, the staff is friendly and helpful. Meal... tomorrow 20p. Take what you want from a person.
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Карен
Level 10 Local Expert
July 12, 2024
The room is decent, but there is no air conditioning. We were here in the summer. It's very hard without him. I'll introduce it.
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Marussia
Level 7 Local Expert
May 29, 2023
I moved in out of desperation, I had to urgently change my place of residence, and everything is busy in the city for the May holidays ... the room is terribly cold, they can't offer any heating device even if the heating was turned off in the whole of Minsk, only the second blanket (and in the room I only sit under a blanket?). Maybe I demand a lot from a hotel with a reduced star rating, but I need to warn you about this when checking in. The room is like Dracula's crypt: all black: from furniture, to curtains and carpet with a blanket (at least you would dilute it with textiles, it is impossible to stay, especially opening your eyes in the morning). You come for breakfast, they tell you the price of 500 Russian rubles, as a result, they withdraw 570! And they refer to the bank (and why misinform at all, well, tell me right away how much is in Belarusian). They do not know the conversion to the Russian ruble at the reception: that is, they cannot tell the rate at which the write-off is going through the terminal of the servicing bank. You'll find out by the trick method.
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Сергей Белов
Level 13 Local Expert
September 18, 2024
They moved in with an eight-legged resident, who was clearly not happy with the neighborhood. And immediately ran up to the ceiling ...
In general, a clean room, reasonable food. But!... 3* because of a huge spider web in the bathroom, a tired shower stall and a dirty extractor fan. Toilet paper is not updated...
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Светлана Светлана
Level 5 Local Expert
November 7, 2023
I didn't like the hotel at all. Gloomy, isolated. When they called to book a room, they asked specifically if breakfast was included in this amount, the answer was "yes" and in fact there were not even slippers in the room! The price does not match the quality. The shower is leaking, we had everything in the water all the way to the room door. Of the advantages, these are female maids, very nice people who know their business. I do not recommend to the room👎
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Юра
Level 8 Local Expert
May 1, 2023
Everything is fine, they served quickly, the room is clean and bright, minus one star for a broken shower (surprised at all), they informed the reception at the check-out, very good location, near a park and a lake, guarded parking with a barrier at the exit. The cost per day is 90 Belarusian rubles (2800).
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Марина Александровна Л.
Level 8 Local Expert
August 19, 2024
An excellent hotel, fully meets the requirements of its stars. Even better, it seemed to me, and the borscht is delicious. Thank you!
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Владимир
Level 16 Local Expert
July 16, 2023
The price-quality ratio is consistent. The rooms are clean and comfortable. The staff is polite. There is a buffet breakfast👍
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Александр Назаренко
Level 17 Local Expert
May 8, 2022
A good hotel for your money. Modern renovation and furniture.
Its own Parking lot, near a park and sports facilities.
Friendly staff.
A large room, a huge bathroom, + another bonus with a view of the river.
Since it is not in the center, it is not overcrowded with guests. In general, I really liked the hotel.
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Мария В.
Level 14 Local Expert
February 8, 2024
We liked it, the only minus is the audibility from the corridor, the rumbling of doors and loud conversations of the staff at 9 a.m. certainly did not please, but still the impression remained positive)
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Никита
Level 13 Local Expert
July 2, 2023
Rooms of average comfort. There are not enough outlets in the rooms. Air conditioners are not everywhere. The service is good. Cleaning is daily. Breakfast buffet. Location on the outskirts
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nphne-aqxhi54x
Level 11 Local Expert
October 30, 2022
The hotel is good, clean furnished rooms - the price corresponds to the quality.the food is good and tasty.I liked the atmosphere and the staff, all responsive and friendly!!!I will come here!
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Алексей Г.
Level 5 Local Expert
July 31, 2024
Large spacious room, No air conditioning and no trash can in the room.
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Sorcerer435
Level 6 Local Expert
May 17, 2024
Excellent hotel, parking with a barrier, spacious rooms, it doesn't seem noisy, 2 sockets by the bed
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алексей голубовский
Level 19 Local Expert
May 30, 2024
A normal hotel.convenient parking.It is rare for Minsk to have hot water here!but for some reason prices are jumping too much.
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Александр
Level 5 Local Expert
May 3, 2023
Good staff, always happy to help, the room is clean, good. The repair is good. Towels were changed every day, good secured parking. The place is really not very convenient, to get to the metro by bus or minibus. In general, when traveling by car, the place is ideal, it takes 15 minutes by car to the nearest metro station with parking.
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Дмитрий
Level 13 Local Expert
July 1, 2024
Nice hotel, clean and cozy room. You can withdraw money from the ATM card there.
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@@@@
Level 2 Local Expert
November 16, 2023
, there was an old towel in the room, I didn't even use it, they demanded to pay for the damage on the day of the eviction, it wasn't nice when the maid didn't see that the torn towels were in the room or specifically to pay extra, if you stay in this hotel, check everything carefully,
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алексей бойцов
Level 10 Local Expert
July 10, 2024
Large scale and very good service
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Адам П.
Level 2 Local Expert
January 17, 2023
We arrived with a colleague in Minsk, we did not look for a hotel, we decided to find the nearest one. It turned out to be the Arena hotel. One big minus in the room was very cold. We went down to the reception with a proposal to change the room to a warmer one. From their side, we heard only one thing. giggles and offers to warm up with alcohol to our colleagues and friends. I will not advise this is not even a hotel for This is a real idol for me
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Жанна А.
Level 12 Local Expert
June 27, 2024
We stopped for the night. It is far from the center, but if there is a car, it is not a problem. Price= quality.
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Тадеуш
Level 12 Local Expert
July 30, 2023
Nice hotel, everything is new, spacious rooms, delicious coffee in the cafe. Nice and smiling girls at the reception
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Александр Ильдеркин
Level 10 Local Expert
June 13, 2024
A pleasant hotel. We arrived in Minsk. We spent the night. The view from the window is gorgeous.
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ИгорьСу
Level 21 Local Expert
January 5, 2023
A good Soviet hotel. And in a good sense of the word.
Nice clean rooms, excellent polite staff. There were minor flaws, and there was an instant response to everything. I think they keep their top three confidently.
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Елизавета Кудряшова
Level 5 Local Expert
January 8, 2024
The breakfast at the hotel is very tasty, but the location is not very comfortable. Far from the subway
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Игорь С
Level 11 Local Expert
October 25, 2024
Great place, delicious cuisine
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Дмитрий Распопов
Level 5 Local Expert
April 28, 2023
In general, everything is clean and cozy near the zoo and dolphinarium, pleasant prices and friendly staff will be back more than once.
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Максим М.
Level 7 Local Expert
December 23, 2023
It's all good. The breakfasts are good! The condition of the rooms is a bit patchy and sooo hot) But, as they say, steam does not break bones)
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Ольга Кудина
Level 5 Local Expert
February 21, 2024
A good hotel. Clean, delicious. On the downside, the TV didn't work for a couple of days!
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Алексей Волков
Level 7 Local Expert
June 27, 2024
Clean, polite staff, delicious in the restaurant.
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Руслан
Level 8 Local Expert
March 30, 2024
A good hotel for your money, please make breakfast affordable and it will be generally top.
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ali gud
Level 14 Local Expert
June 4, 2024
You can stop , it 's clean . The food in the restaurant is delicious.
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Старик
Level 8 Local Expert
November 13, 2024
The rooms are well maintained, and almost always there.
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567198 Горшкова
Level 10 Local Expert
August 29, 2024
All the positive impressions were crossed out by a cockroach in the room!(((
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Тимофей
Level 6 Local Expert
October 26, 2023
As always on top. Great view of the city. Breakfast is weak. But everything is there nearby
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константин белобородов
Level 7 Local Expert
September 13, 2024
Nice rooms, friendly staff
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Павел Королев
Level 4 Local Expert
June 10, 2024
Not a bad hotel, the only drawback of the metro is a little far
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Владимир В.
Level 3 Local Expert
May 4, 2024
Clean, decent. Like it. Aborigines
The area is called Chizhovka.
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сергей кожемяко
Level 11 Local Expert
July 27, 2024
A good hotel for athletes
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Док
Level 7 Local Expert
July 4, 2024
As usual - at the peak of the heat in the rooms, the air conditioner "flew"
Otherwise, everything is great, quiet. The food is delicious, a large selection for breakfast
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Александр С.
Level 7 Local Expert
November 27, 2024
There are a lot of young people, it's a bit noisy, but it's very even
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Алексей
Level 17 Local Expert
August 3, 2023
excellent hotel, convenient location, good repair, reasonable price, near a park area, lake, rooms are clean, good staff, everything is super
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Nick
Level 14 Local Expert
September 22, 2022
09/14/2022 brought a colleague to this hotel. To get there, you need to open the barrier, there is a button. I pressed the button, and they rudely replied that it was better for us to walk, but after a while the barrier was opened. I dropped the co-worker off at the entrance and drove to the barrier, but it was closed again. I walked around for 7 minutes, rang the bell, but all in vain. Apparently the opener fell asleep in his den. I went back and asked for a book of complaints and suggestions at the reception, but they didn't have it! They said that for some reason she is with the management, but of course he is not there now. I thought about calling the police to draw up an administrative report on them, but I was really tired during the day, I wanted to go home already. The boorish attitude of the girls at the reception finished off. They sit and giggle. In principle, what can you expect from a hotel of this level? I have already talked with the employees of my company and all those who will be on a business trip have agreed to stay in other hotels in Minsk.
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Ольга Д.
Level 4 Local Expert
April 25, 2023
I really liked the hotel-you rest and sleep there, only one moment is not very good - the sensory light in the corridor-if someone from the family gets up at night to go to the toilet -it turns on and illuminates the entire corridor and part of the room -everyone wakes up.