One of our best trips was at this hotel, vacationing with two children. Delicious cuisine, excellent service. Since the youngest child was 3 years old, we did not get into the kids' club, this is a minus. The children liked the water park very much, it would be good to divide the zones for residents and guests outside, and then with places straight trouble
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Юлия Купчишина
Level 12 Local Expert
January 27
The beautiful hotel as well as the grounds looked at it from the opposite side. So we were in the Atlantis area and in the water park. Gorgeous! Everything is in the best possible way! The water park is gorgeous, I'll add photos later from another phone. Beauty!
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enigma enigma
Level 20 Local Expert
May 6
It's just expensive and rich. There's money, there's fun. And so just stare around. I was lying in my room because of a cold... there's almost nothing to share
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Юлия Ж.
Level 4 Local Expert
December 31, 2023
The service is excellent. Aquarium - you can hang out, the most wonderful thing in the water park is the lazy river!
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Константин
Level 10 Local Expert
September 8
It's a beautiful hotel, but if you take a car and drive yourself, there's nowhere to park.
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Людмила *
Level 4 Local Expert
December 7, 2023
The most luxurious hotel and rest in it, 5* meals, 5* people who find there, 5* sea, generally super everything!
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Tina
Level 7 Local Expert
October 21, 2022
A very beautiful resort, a unique place. Restaurants for every taste and in the water park it is very cool and interesting to spend time with a positive. I have been many times and will definitely come again.
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Михаил Владимирович
Level 8 Local Expert
March 25
I liked everything! everything is fine! the food is delicious, the place is gorgeous!
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Алекс
Level 7 Local Expert
September 27, 2023
For that kind of money, you can do better! Big move, definitely not about relaxation! The child fell ill with Coxsackie. The toilet bucket in the room was not cleaned when checking in. And for several days the toilet smelled of sewage could not be eliminated! At the reception, superior rooms were imposed upon check-in.
There is nothing much to do with a child under 4 years old.
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Елена Варнавская
Level 11 Local Expert
July 22, 2023
I love this hotel. Delicious, atmospheric, beautiful, convenient. As a casino - you can not even leave the hotel
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Ольга C.
Level 3 Local Expert
December 21, 2021
Super hotel for family holidays!! The service is at the highest level !! Very high-quality room cleaning!! Every evening they come and ask if there are any wishes:add towels, bathrobes, water, coffee/tea, soap accessories!! Varied meals for breakfast and dinner!! A huge beautiful aquarium! Water park for all ages -there is for the youngest!! Oceanarium! A huge territory with a lot of entertainment for children. There is always a Russian-speaking employee at the reception if you suddenly don't speak English ! We will come back here more than once !!
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Елена
Level 5 Local Expert
May 14, 2023
Awesome ! I recommend it to everyone, especially families with children! The service is on top! The food is excellent! The water park is amazing !
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аббос гани
Level 30 Local Expert
March 10, 2023
The hotel is large and beautiful. There are many restaurants for every taste. Shrimps and lobsters were especially delicious for dinner in a Kaleidoscope. Rooms are cleaned twice a day
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Константин Горбунов
Level 22 Local Expert
October 10, 2023
Yes, awesome! And what other feedback can I leave? True, I did not live here, but only came to dinner, but everything was delicious and super liked it.
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Дарья Белая
Level 17 Local Expert
March 2, 2023
Very very cool, but very, very expensive everything. A very cool trip , we really liked it there, I highly recommend visiting , unforgettable impressions . I recommend it .
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Максим Титов
Level 18 Local Expert
January 16
A chic hotel with unsurpassed service! A huge water park!
The aquarium at the restaurant is something
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guslistos
Level 6 Local Expert
January 10
We had a good rest on the weekend. Prices do not bite, for 3 nights with a flight, only 3 million came out. I recommend it to everyone!
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Лилия Кандыбович
Level 10 Local Expert
July 24
The hotel is gorgeous. But the staff is not attentive.
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Даниил Ростовцев
Level 8 Local Expert
June 19, 2023
I put four stars:
1. Very big traffic jam.
2. The car can only be left further than the main entrance.
3. In general, it is very cool and beautiful there.
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Андрей Бурлаев
Level 10 Local Expert
February 16
Great photos with photos with photos and with flowers and flowers with red flowers gas and flowers with flowers this year I am very
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Антон З.
Level 7 Local Expert
May 1, 2023
The most favorite place in Dubai. A huge water park, excellent service and convenient access to any place in Dubai
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karolina yakovleva
Level 13 Local Expert
January 15
It's very cool, beautiful, the park is safe - there are a lot of staff watching the children.
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Алекзандер Берлинский
Level 18 Local Expert
May 24
Great hotel, we will definitely come back..
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Ehkere
Level 9 Local Expert
August 2
Just Chic! I've been here only 1 time I really liked it
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Людмила А
Level 12 Local Expert
December 2, 2023
A good hotel for children, since it opened a long time ago, it was a little shabby, worn out, but still remained worthy!
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Ольга Бургеровна
Level 4 Local Expert
September 16, 2023
a wonderful hotel, I really liked
it, I advise you to come here
worth your money, very friendly staff, as well as great for a family
trip
, very tasty food
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Надежда Селиванова
Level 3 Local Expert
August 26
An ideal place to relax with children🧚🏻♀️
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Лирик
Level 16 Local Expert
April 17
A gorgeous and beautiful place, we were passing through on a Palm Tree tour)
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Дарина Коновалова
Level 13 Local Expert
March 14, 2023
This is the coolest and best hotel! Service, food, room stock, the beach is all on top, the water park is huge and a huge aquarium!!!! Success to them !!!
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Рушан Сафиуллов
Level 19 Local Expert
August 25, 2023
The hotel was not impressed. There are a lot of people, there is a queue for breakfast for 10-15 minutes. The staff is overly hypocritical, cloying helpfulness.
Room with sea/parking windows - very noisy from running bus engines.
Price over.
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Ekaterina Safonova
Level 6 Local Expert
October 14
Great hotel, beautiful and atmospheric
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Herman P.
Level 7 Local Expert
April 24
The best service, b, the hotel has everything for a comfortable stay.
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Елена Жукова
Level 9 Local Expert
March 15, 2023
The hotel is decent, the beaches are perfect, there are a lot of visitors in the water park, the rooms match the price, the restors and staff are on top, we will come back more than once.
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ольга климова
Level 10 Local Expert
July 14
The hotel is just my love.... Shvetsky hundred is the best)))
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ARG
Level 27 Local Expert
January 11
Bazaar railway station.
Horror.
A small beach
Dirty stagnant water in the bay - even foam from the mud.
The pool is small and the whole hotel is in it…
It's better to go to Fujairah
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Гу Гу
Level 6 Local Expert
December 6, 2023
I really liked it, it's worth going and visiting, beautiful rooms, everything is gorgeous
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Игорь
Level 20 Local Expert
May 2, 2023
The hotel does not correspond to 5 stars from the word at all.
First of all, it is the service, the absolute bottom, I have not met this in any hotel in the world, and even more so here on the Black Sea.
When checking in, there was a queue at the reception for about 20 minutes. Then they tried to give us a room without a balcony and a view of the wrong side of the hotel. We changed the room for another half hour, got a balcony, but no sea view.
For another hour, our suitcases were delivered to our room, at one point we already thought that they were missing.
Then we wanted to eat, it turned out that at 3-4 o'clock in the afternoon there was absolutely no place to eat, because all restaurants are closed and you can only eat near the pool. We went there and the only joy for us was that we didn't get poisoned, because the food was disgusting, the worst fast food in my life (some kind
of lamb roll with the taste of a cat) for a lot of money. In general, food of not the highest quality is more expensive than in real good 5-star hotels in Dubai and Abu Dhabi.
By the way, no one escorted us to the room at check-in, either. For 5 stars, this is unacceptable, I have never seen such a thing in my life.
The whole hotel is full of shops, restaurants, crowds of people walk. It feels like you live in a shopping mall. Relax and solitude are not expected here, for some reason, upon arrival here, I immediately wanted to drink vodka, although I haven't had such a desire for 5 years.
Then there is one pool for the whole big hotel, everything is like herrings in a barrel. The water park is a separate money.
The sand on the beach and in the sea is covered with stones and shells, if you swim, then only in slippers. The sea stinks of mud, as it probably does on the whole Palm Tree, because the water is almost stagnant.
The room is more or less normal, but the balcony has not been washed, probably, since the construction. There are several floors where you can climb to the next balcony in one movement or realize that a neighbor in swimming trunks is standing a meter away from you and looks at you, creating a sense of a hostel. Do not take the second floor if you still have the desire to come here.
In general, if the hotel cost 3 times cheaper, then it could somehow be tolerated
. P.S. any hotel in Sochi at Grandma Seranush is much better and more customer-oriented than this one.
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Иван Харитонов
Level 4 Local Expert
January 17
The whole ma is a good hotel, the service is fast and convenient. However, you will have to pay for all services
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Виолетта Ланс
Level 9 Local Expert
September 5, 2023
Wonderful hotel, the best. Everything is there, a water park, a fish museum, super restaurants.
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Елена Евдокимова
Level 8 Local Expert
February 6
This is heaven on earth!A lot of places I've been, I thought it was hard to surprise me with something!but this place has exceeded all my expectations!
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Татьяна П.
Level 7 Local Expert
May 6
One of the best places I've been able to visitI highly recommend it.
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Pervaya001
Level 6 Local Expert
July 2
Do not refund the deposit!
Dear tourists, upon check-in at the hotel, you are required to pay a deposit of 500 dirhams per day, which I recommend spending, even if everything is included. Money will not be refunded back to the card.
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Stas
Level 15 Local Expert
April 1, 2023
The territory is more than 17 hectares, Aquaventure Water Park has received the "Gold Standard" from the International Association of Zoos and Aquariums, for the best care of animals, which is why they are number 1 in my list of entertainment. Thanks a lot to them for this! Another achievement of the Atlantis Aquapark in the Guinness Book of Records, for the largest number of slides. Where else can you relax like this all year round from 9:45 to 18 :30.
The slide "Aquaconda","Slytherin", "Zumerango", "Stormy River", "Poseidon's Revenge", etc.
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Андрей Яхонин
Level 11 Local Expert
June 5, 2023
Great hotel. Beautiful finishes, especially the floors! Great steakhouse! Of the minuses, a huge top of tourists "anthill"
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Александр Никитин
Level 3 Local Expert
April 9, 2023
The hotel is just a super huge swimming pool almost every day we went out to swim in it and I really liked Dubai in general, I advise everyone to visit the hotel and Dubai itself
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Мария Огаркова
Level 6 Local Expert
March 10, 2023
Everything is on top, just the perfect hotel , food ,cleanliness, water park , views, everything is divinely simple.
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Серега Л
Level 7 Local Expert
June 23
Great hotel, super staff
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Роман Евдокимов
Level 16 Local Expert
June 1, 2021
General Notes about the hotel:
1. Of course, when entering, luxury in everything impresses!! It seems like it has been for many years already (2008), but it is so cleanly licked that many hotels can envy!
2. The hotel is high (22 floors), but there are 7 elevators in one tower, so you don't have to wait long.
3. The territory is large and you can find entertainment for yourself. I didn't find anything interesting outside the territory. You can move to the other shore to a new entertainment venue , The Pointe . There are the largest singing fountains in the area.
4. Every day, going to breakfast or the beach, you will pass by an aquarium with a height of 5m. It can 't get boring .
5. The whole Buffet system now works according to the principle: "I pointed with my finger, they imposed on you." You can't even touch the fruit yourself.
6. The wearing of the mask is monitored and always ready to give out if you forgot / lost / ate.
7. There are already towels on each sunbed on the beach, there is a waiter call button, lifeguards are on duty
8. Everything is the same near the pools, but you can also take life jackets for kids.
9. Taxi from the hotel works only on the counter without cheating (the very fact of boarding is already 5 AED, then how much you will hit). Here with this strictly.Even Uber is required to have a taximeter. They don't bother about child seats, although the law is harsh.
What is good about living in the East Tower
1. If you have a room with a view of the sea, and not the city, then you will see the aquarium below and you can greet fish, sharks and a stingray every morning.
2. In this part of the hotel, all the main places are collected: an aquarium, restaurants, a children's club with a playground, access to the Aquaventures water park,swimming pools
3. The east tower offers a beautiful view of the hotel complex under construction, part of the peninsula and the Parus Hotel
4. Rooms with a balcony have an extra sofa bed (which is convenient for children). I would also like to note the excellent sound insulation!
5. The bathroom has swing doors to the bedroom. Apparently, to watch the sunset while drinking champagne in the bath. Shampoos, accessories are available.
6. Unlike the Western Tower, you will not see or hear helicopters landing every 15 minutes.
7. Of the cons: very impudent crows!! Be careful when having breakfast outside.The birds work in a team and will easily steal your food.
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Анисия Майборода
Level 5 Local Expert
March 15, 2023
Everything is just great staff , service and so on . But one thing is for fans of Russian food it will seem that the food is not delicious - tested personally by me and my family