Beltelecom

Rating 4.2
1044 ratings
Rate this place

303 reviews

Level 8 Local Expert
June 2, 2020
Everything is on top . Only there are long queues , this is most likely due to people who do not know how to properly use the services of an electronic queue.
See original
7
10
Level 3 Local Expert
November 11, 2021
Of all the cash registers that are there, 3-4 are working. Sit in line for 40-50 minutes.
See original
4
3
Level 7 Local Expert
November 20, 2019
Some problems: the lack of a normal personal account, almost any issue requires personal presence, constant queues - in fact, all possible problems of a monopolist. The only plus is the polite and competent staff.
See original
8
Level 3 Local Expert
August 13, 2020
Euro repairs were completed for our money. The quality of services is poor. And they also want to sell new services. From August 9 to 12, there is no connection, they do not want to compensate.
See original
9
1
Level 10 Local Expert
June 20, 2022
Modern, fast, but it smells like a basement.
See original
Level 4 Local Expert
September 13, 2022
Sooo long queues...
See original
4
Level 5 Local Expert
December 21, 2019
The services provided to the population are not the most budgetary, and if they are provided, they do not correspond to the stated description. Imposing an additionalservices or the best rate. There are 20 maintenance windows, of which 4-5 are working. Because of this, there are constant queues. Not the best provider.
See original
11
1
Level 2 Local Expert
November 22, 2022
It 's a very long wait. 👎🏿
See original
3
Level 5 Local Expert
January 6, 2020
Everything is convenient, an electronic queue. The staff is polite and explains everything clearly and easily.
See original
3
6
Level 10 Local Expert
April 23, 2021
I couldn't connect to wi-go, even with the help of an employee, the rest of the service is super.
See original
3
2
Level 5 Local Expert
December 4, 2022
Excellent organization
See original
3
Level 7 Local Expert
February 19, 2022
Everything seems to be fine, but there are long queues
See original
3
3
Level 7 Local Expert
January 19, 2020
Attentive specialists explain it to customers in an accessible way, offer discounts for concluding a contract, I like it.
See original
6
4
Level 8 Local Expert
November 13, 2022
A very long wait.
See original
Level 10 Local Expert
October 23, 2019
Huge queues, though electronic. There should be 12 specialists working and 3-4 on site. There is no admin administrator of the hall who can be asked to know for sure whether it is worth waiting in line or not.
See original
8
Level 8 Local Expert
September 11, 2021
Well, what can I say about monopoly hinders the development of healthy competition…
See original
4
Level 6 Local Expert
April 14, 2020
in principle, there is always a queue, but they are monopolists, if they had a good competitor in their shoulders, then they would move much faster
See original
8
2
Level 18 Local Expert
February 27, 2019
With a lot of advantages in the form of an electronic queue, a large number of customer service specialists, a significant disadvantage that covers everything: a huge queue! Always. At least 40 minutes of waiting.
See original
3
Level 18 Local Expert
April 26, 2021
Fast Internet connection without the possibility to choose another service provider.
See original
2
2
Level 11 Local Expert
November 23, 2021
I had to give up their services.Expensive and not interesting
See original
1
3
Level 3 Local Expert
February 20, 2022
Very pleasant service
See original
4
4
Level 6 Local Expert
July 30, 2019
Well, what can I say... employees are crushed by the system. They do not want to look for a way out of controversial situations. They are not user-oriented. The paper bug is a rhyme about them. Until you go to the boss, you will not be able to solve the problem. And the queue ..... there are probably no such queues anywhere else...
See original
4
2
Level 4 Local Expert
February 10, 2019
The staff is pleasant and courteous. They will always help you solve the problem and choose what you need. Well, tariffs are growing everywhere and quality is more important here.
See original
1
4
Level 7 Local Expert
October 4, 2020
Competent staff, electronic queue. My question was solved in 5 minutes. Thank you.
See original
2
6
Level 4 Local Expert
August 23, 2019
The specialists in the windows work well, are friendly and will tell you the best tariff for the Internet and phone, but the queue is very sluggish, but this is not critical, everything depends on the specific situation. But the fact that the payment terminal in the hall does not accept MasterCard cards is not good.
See original
3
2
Level 7 Local Expert
January 6, 2021
You always have to wait a long time.There are 15 people in the queue and only two girls are working.
See original
6
1
Level 10 Local Expert
October 3, 2021
Their main disadvantage is the lack of competitors in the market.
See original
4
2
Level 2 Local Expert
November 14, 2018
It's a pity, the photo can't be uploaded. Perhaps this is not always the case, but I was on a weekday, at 16 o'clock. Out of 12 jobs, 4 worked, as a result, I served 1.5 hours. Fortunately, the employee turned out to be a wonderful person. I wouldn't put more than one star that way. In short, a huge disadvantage is a very long waiting time. I repeat, maybe it's not always like that.
See original
5
January 18, 2018
From 12.00 to 14.00 on January 18, 2018, they were supposed to come to carry out work in advance agreement with the contractor. No one came, called, or apologized. Why is there such disrespect for subscribers? They also have jobs, their own plans, which they ruin with their boorish attitude. Moreover, I called the contractor back, who promised to sort it out and call me back. I thought it wasn't such a long process, but the phone is silent. Not only did they take away two hours of time in the middle of the working day, they also tied them to the phone to wait for a call and clarify the situation.
See original
3
1
Level 5 Local Expert
June 8, 2021
I was there on an excursion. The equipment is old, but working
See original
6
Level 13 Local Expert
March 14, 2020
There are huge queues, it takes a lot of time to stand in line.But they help to solve problems or other issues.
See original
7
3
Level 21 Local Expert
September 3, 2019
The service in the service center is at a good level, the workers working in the apartment are at an average level
See original
3
2
Level 9 Local Expert
July 7, 2021
I came, there were a couple of people, and as always they were served for an hour.
See original
7
1
Level 7 Local Expert
December 9, 2019
There is always a crowd of people, the operators are not quick, on the positive side: the electronic queue means that everything is in place.
See original
5
Level 14 Local Expert
January 23, 2020
No matter what time you come, there's always a queue!!!! Sometimes you have to wait for more than an hour. I don't know what to advise the staff....
See original
10
1
Level 8 Local Expert
October 20, 2019
Forcibly changing the number and a threatening notification letter do not add to the joy of the phone service. It is a pity that the consumer's opinion is not taken into account at all. The impression is depressing.
See original
7
Level 10 Local Expert
August 7, 2021
There are always queues. Although the girls will try and advise
See original
6
1
Level 6 Local Expert
August 30, 2020
The service is terrible, the queue is huge, 5 out of 14 windows are working and they are very slow to serve
See original
9
Level 6 Local Expert
August 1, 2019
The holy of holies of our provider. There are no questions about communication, but I always want to cry on the Internet... I can't figure out where my 100 megabits are... And endless queues..
See original
5
1
Level 13 Local Expert
April 29, 2019
The provider is a monopolist. He forcibly and persistently tries to install his equipment in the apartment, even after the termination of the contract for the home phone.
See original
4
Level 10 Local Expert
May 23, 2022
There are no competitors
See original
3
1
Level 11 Local Expert
April 15, 2019
At the very thought that it is necessary to go to Beltelecom.. It's getting sick... Despite the electronic queue... you can sit in it for ages...
See original
7
1
Level 12 Local Expert
June 28, 2022
Awful. Constant queues. I have to sit for 2 hours.
See original
4
Level 3 Local Expert
September 13, 2021
It is impossible to get through 123!
See original
3
2
Level 3 Local Expert
September 19, 2019
Good organization, high-quality, fast and stable Internet.
See original
5
Level 9 Local Expert
February 28, 2021
There are a lot of services, can you figure out who is responsible for what? :)
See original
3
1
Level 6 Local Expert
April 7, 2021
In general, the service center is not bad, but the services provided require cardinal changes.
See original
4
Level 2 Local Expert
July 13, 2018
Terrible service!!!We waited for the master all day. as a result, it turned out that the departure was postponed to the address from 13.07. to 16.07 and no one called back!!!!I dialed 123 myself at 5:30 p.m. ! the phone and Internet are not working and it's all weekend! THE QUESTION IS, DOES THE MANAGEMENT READ THE REVIEWS?
See original
5
Level 16 Local Expert
April 14, 2020
It seems to try, but it doesn't work out 100%. The politeness of the staff gives a "savkom".
See original
5
4
Level 13 Local Expert
April 18, 2021
They quickly solve all the tasks set
See original
2
4