A great bank! She was on me.Kupala, 25. Very nice staff! Olga Viktorovna Almoabar is a real professional! She promptly helped to solve all the issues, recommended downloading a new application for convenience. And a pleasant surprise was coffee and a red umbrella, as it began to rain very heavily outside. I will recommend the bank to my friends!
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Роман Брановский
Level 5 Local Expert
August 5
A good bank!
A spacious lobby, several ticket offices are always open! The exchange rate is always quite profitable! I really like that if it's rainy outside, the bank provides an umbrella for use completely free of charge - baskets with umbrellas are placed right in front of the entrance. By the way, the umbrella can be returned later :)
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Анастасия Жидович
Level 12 Local Expert
September 23
The best service and customer-oriented bank in Belarus. We make secure payments when selling real estate, everything is always clear and professional
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No Name
Level 8 Local Expert
August 25
I arrived in August from Russia to issue 2 cards. Cozy, comfortable, convenient location, all polite, without any problems solved my question. Even if an unexpected problem arose (the problem was my fault), the staff, for their part, tried to help solve it as much as possible, for which special thanks to specialist Irina M. !
I also note that technical support (in my case through their telegram bot) works perfectly and promptly.
Thanks!
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Илья С.
Level 4 Local Expert
March 29
I must say that the quality of service is excellent, I opened an account as a non-resident, no problems. Everyone is very polite, if you have been in Switzerland, only in Russian) The employees are well versed in the bank's products. No queues and no waiting. There are unique services that other banks cannot boast of, for example, if you are already a customer, then BSB bank can send you a card by mail to many countries of the world for a reasonable fee. A clear mobile application. What would you like to improve? Sending swift transfers from the application, and displaying logos of organizations in which the payment was made in the transaction history.
In general, I am satisfied with the bank, I hope I will not be disappointed in the future.
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Оля Гайдучонок
Level 7 Local Expert
November 20
The best, fastest in service, smiling, ready to help bank. Definitely better than most ❤️
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Jeanna
Level 11 Local Expert
February 20
Awesome bank, with a good location, friendly, kind staff, professional girls know all the products of the bank. Thank you for the excellent service. I recommend the bank.
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Juliya A.
Level 5 Local Expert
February 6
A super place! A bank with a pro-client approach:
- convenient electronic queue;
- the staff are very competent, solve all tasks, help with any question;
-the office is spacious and comfortable
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Вячеслав П.
Level 4 Local Expert
September 7
3 months after opening the account and the card, someone in Europe withdrew all the money from my account at an ATM, the bank's security system is weak. He won't save your money. If you linked your card to any Internet service, such as booking and airbnb, compensation will be refused.
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Байкал
Level 23 Local Expert
April 10
The Bank of Belarus is better in terms of service, and perhaps even in terms of conditions. The best banks are especially for working with businesses, that is, legal entities. Special thanks and big greetings to Victoria, the Face department
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Дима Головин
Level 15 Local Expert
April 11
Quite a decent bank, there is a lot of space, there are no queues, there is a place to sit, it is comfortable, they serve quickly without questions
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Сергей
Level 13 Local Expert
February 14
Excellent department. The service is quite prompt, the girls at the reception are polite. The only incomprehensible point for me is the difference between the interface of the electronic queue and the branches on the Logoysky tract and Dzerzhinsky Avenue. It is not immediately possible to find the desired operation.
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Семен С.
Level 2 Local Expert
April 11
I do not recommend using the services of this bank if you do not live in Minsk, as there are no settlements in other cities. My card has expired and now I need to go to a bank branch in Minsk in order to close the account and withdraw the remaining amount. That is, there is no access to the account through the application. 21st century, guys
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Irina Orlova
Level 9 Local Expert
January 13
It is very convenient that they work on Saturday
A good user-friendly website, competent technical support.
It is amazing that for so many years to pay for my deposit box in the depository, I have to personally pay through the cashier or only by a notarized power of attorney, another person can also personally do this by coming to the cashier of the bank.
Why is there still no possibility to pay for the services of the depository of the same bank from your card of this bank? Riddle…
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Плэй Прайс
Level 7 Local Expert
April 19
Excellent Bank milking service. Thank you for your work. A very responsible team. Friendly staff. Wonderful specialists.
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Влад Гатовский
Level 5 Local Expert
February 11
A wonderful bank. Excellent attitude and assistance in closing any questions of each client. The most customer-oriented bank. Good banking products for legal entities.
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ANDREI NIKALAYEU
Level 6 Local Expert
August 8
Friendly staff. There is always a currency, favorable rates. I recommend.
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Сергей Дадыченко
Level 5 Local Expert
November 12
I have been using the services of this bank for a long time. Quiet, calm, everything is clear, without mistakes and on time.
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mebelplyus.ru mebelplyus.ru
Level 7 Local Expert
January 21
A good bank, paperwork was successful, friendly staff, coffee and sweets were offered, everything will be explained and told. Apparently he is popular
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Юлия Белавинец
Level 7 Local Expert
October 12, 2023
The staff is polite! Pleasant atmosphere. Special thanks to the leading economist of Suprunovskaya Victoria Vladimirovna for her help in solving any issues on banking transactions! Sincerely , IP Kapitonov V. V. , representative - Belavinets Yu.V.
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Екатерина Долговская
Level 14 Local Expert
August 11
Excellent service. I ordered a currency card here. It is inexpensive for Russian citizens.
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Natasha Mazanik
Level 5 Local Expert
November 24, 2023
If we talk about the staff at the ticket offices, then young girls often make mistakes in paying utility bills. But I don't give five stars to the bank, I give five stars to a bank employee named Vladimir, who is putting things in order in a masterly way on the territory near the bank on Zaslavskaya Street, 23. That's who you need to take an example from!!! The city has not yet woken up, and the territory has been cleared of snow, sprinkled with something so as not to fall. And how beautifully the trees are decorated. And the most important thing is that this is not an indifferent person!!!
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Валентин
Level 22 Local Expert
December 13, 2023
Alas, the BSB in working with legal entities specifically degrades against the background of other banks. There is something to compare it with. Commissions for foreign currency payments have been raised several times, and payments are carried out a week through semi-well-known correspondent banks. Salary cards for employees only for money, or for space%. Employees made a Belcard in the BSB, now they cannot credit salaries to them. Yes, there are lovely girls at the reception.
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pbezpal
Level 22 Local Expert
January 4
If you need a foreign card, feel free to apply for it here. We arrived on Friday morning, we were received by a very pretty girl, Kristina. We were registered before 10 a.m., so we had the cutouts already on the same day, at about 15 o'clock. There were no queues.
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Анастасия Ясковец (Реут)
Level 7 Local Expert
July 11, 2022
Сервис этого отделения приятно удивил. При оформлении детской карты ребенку, который был со мной, принесли вкусный какао с шоколадками. Сотрудники очень внимательные и вежливые. Было ощущение, что я в другую страну попала. Рекомендую решать свои вопросы там утром, днём можете попасть на большие очереди (впрочем как в любом банке). В плане обслуживания счета/карты за год ни разу не возникало никаких сбоев, проблем, технических работ и пр. Пока очень довольна
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Настя М.
Level 3 Local Expert
November 17
The best service, convenient location.!
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Владимир Белецкий
Level 25 Local Expert
May 19, 2023
Мне понравилось посещение банка. Большой и тихий. Деньги любят тишину 😁 сотрудники вежливые. Все объясняют. Работает электронная очередь. Курс валюты оценить сложно, пожалуй, средний, конкурентоспособный. Расположен удобно. К тому же такси приезжают сюда быстро
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Елена Смогорь
Level 2 Local Expert
July 18, 2022
Как же мне нравится персонал, девушки просто красотки! И очень вежливые, всегда предложат водички/чая/кофе/какао (это правда очень приятно, хотя иногда стесняешься соглашаться). Когда первый раз пришла, хотела вначале оформить одну карту БСБ Банка, но рассказав о своих «хотелках», мне посоветовали другую и она и вправду мне намного лучше подходит, спасибо!
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Карина
Level 11 Local Expert
October 18, 2023
The staff is very kind and professional, you don't have to come here very often, but there have never been any problems. I recommend you to visit and cooperate.
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Анфиса
Level 9 Local Expert
December 2, 2023
The call center has rude and uncouth staff , I made a transfer to my husband , and the employee accused me that I had deceived my husband, and the bank works instantly. By creating a conflict situation in the family . If a person sitting does not watch his language , what is he doing at this place of work . He did not even assume that something was wrong in the system , but began to blame others.
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Аленика
Level 11 Local Expert
December 13, 2023
The operator manager Maria helped a lot, she told everything on Whatsapp, and in a chat with the bank, a very patient girl! I had a lot of questions, and I answered them all in an expanded form. Thank you very much!
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Лучезарный
Level 12 Local Expert
July 1, 2023
Давно обслуживаюсь, все нравится. Но депозитарий не работает в субботу, хотя в другом отзыве написано, что работает. Не ведитесь! На сайте все четко- суббота выходной. Зря поверил отзыву и приехал.
По депозитарию странно, что нельзя оплатить заранее более года, нельзя дистанционно, нельзя оплатить другому человеку без нотариальной доверенности. Очень это неудобно.
Дмитрий Осинин
Level 13 Local Expert
August 27, 2023
Прекрасный персонал с хорошими ,приятными традициями в дождь обеспечить клиентов зонтами. Супер! Вы самые крутые!!
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Артем Песецкий
Level 11 Local Expert
March 28
I opened an account and a card. Everything was done quickly and very conveniently. The staff is polite.
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Андрей Серафимович
Level 9 Local Expert
September 3
A very pleasant branch of BSB Bank. Everything is great.
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Элина Ветер
Level 7 Local Expert
April 19
We were looking for a bank to open a card to a citizen of the Russian Federation. Prompt service and favorable offers.
Making a card in one day
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Катя Максимова
Level 8 Local Expert
September 29, 2023
everything is very fast, friendly staff, tell us in detail, answered all questions, thank you
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Артем Нагорнов
Level 9 Local Expert
February 18
They quickly opened an account and a card for their spouse. We came in the morning and made it out. The next day we were ready. There are no people. There are enough operators. I recommend.
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Владислав К.
Level 4 Local Expert
September 5
High level of compliance with the principles of sustainable development in the bank per person
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Василий
Level 11 Local Expert
November 30, 2022
Этот банк (отделение) приятно посещать. Приветливый персонал. Много касс обслуживания и есть кассы на улице.
Были как-то с детьми - получили раскраски с карандашами - очень приятно!
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Ирина Мялик
Level 5 Local Expert
June 26
Excellent welcoming staff, solving issues- right there to meet you, I never waste time on "cortisol queues". Solid comfort! Thanks!
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денис с.
Level 6 Local Expert
February 16, 2023
Хорошее расположение, вежливое отношение к клиентам, очереди бывают, но работают быстро. Курсы валют не самые лучшие в городе, но зато всегда есть нужный объем валюты.
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Иван Лизунов
Level 5 Local Expert
April 13
The bank's specialists are real pros. They solve all the issues in three minutes. They answer questions before you even have time to ask them.
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Алесь Клімаў
Level 4 Local Expert
December 6, 2023
A cool, cozy place, top-notch service. There are a lot of young employees. I will come again))
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Елена Плевина
Level 6 Local Expert
July 8, 2023
Обслуживание на высоте!
Клиентоориентированность, вежливый персонал, приятная атмосфера.
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Sivan Krut
Level 8 Local Expert
December 8, 2023
Bank , it is better to choose another one, the application hangs, transactions are processed for a long time, when contacting, except for the beautiful girls at the reception, I did not see any more advantages. I do not recommend it
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Антон Арчибальд (+ дзен)
Level 25 Local Expert
October 5, 2023
The bank is good - every other time. The card was opened by a very polite and kind employee, and issued by an unfriendly and impolite... Something like this. The bank's application is convenient. Money and SMS are received promptly.
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Анна
Level 14 Local Expert
January 8
The most friendly specialists. They helped me professionally and quickly.
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sco5
Level 2 Local Expert
February 7, 2022
Хотела бы отметить словами благодарности специалиста отдела кассового обслуживания N15 Горбачевскую Маргариту Петровну. 2.02.2022 обратилась в данное отделение и осталась очень довольна качеством обслуживания: грамотный, терпеливый, отзывчивый сотрудник, которая пояснила все нюансы платежа, внесла все необходимые реквизиты, уточнила комиссию для конкретного платежа и в целом выполнила свою работу на 10 баллов. По опыту общения со многими сотрудниками разных отделений различных банков могу сказать, что это одна из лучших банковских сотрудниц, с которыми мне приходилось общаться! Спасибо за вашу работу!