We had a rest in November 2024. Normal. Russian is spoken at the reception. The staff is good. There are 2 bars in the lobby. One 24 there is a coffee machine, they make good coffee, Americano and cappuccino. There are also tea bags. The other one from 10 is already there with cocktails and other drinks. The alcohol is good, you can find something that will come in. The pinocalade ends quickly . There is a bar on the 2nd floor but it has not worked yet. The rooms are normal, gel shampoo soap on arrival. Towels were changed for 2 days. They cleaned every day. I caught good wifi both on the beach and in the room we lived on the 2nd floor. The beach is gorgeous, the sun beds are good, the place is full. The food is certainly peculiar, but you will not starve to death. Coffee is brought from the lobby in the morning. And in the morning, the juices are delicious, and so only water is available from drinks. From fresh fruits we had guava, bananas, papaya. The rest are canned. Of fresh vegetables, only cucumbers and sometimes avocado, carrot, pumpkin are pickled. There was no greenery at all. Ice cream. Well, and something else. Chicken, rice, potatoes, pumpkin, fried bananas (delicious), pancakes. In short, it 's not chic , but you can eat . The animation was normal. The territory is good. If the price suits you, go ahead. And maybe it's better to eat this way.
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Анна
Level 8 Local Expert
March 27
This year, the hotels rested 4 times. I really love it for its gorgeous beach, convenient location, well-thought-out territory. Of the disadvantages, I will note the old rooms, where anything from a refrigerator to an air conditioner may not work. The last time we had an outlet falling out of the wall. The staff tries hard, all breakdowns are eliminated quickly enough. The rooms are well cleaned, the floor is washed every day, which I have not observed in other hotels. Another disadvantage is poorly washed dishes in the dining room. I will also take the delivery of waiters' appliances there. By the time you call, by the time you explain that you need a spoon or fork, everything will cool down. In 2024, there were supply disruptions, some drinks were periodically absent from bars, and in general the assortment became much more modest than in previous years. The food is good, but again now without frills. Every day they give chicken, pork, beef, fish. From what changes daily, I will note the liver, tongue, cutlets, sausages. There are always 2 types of cereals for breakfast, 2 types of soups for lunch. There are practically no sweets, there are problems with milk and eggs in Cuba right now. Although you will always get scrambled eggs for breakfast. But coffee will have to be drunk black, although they always offered a choice before.
The beach and the ocean are great. The entrance to the water is gentle. There is a rocky ledge nearby where you can go fishing.
Overall, the hotel is good. Do not forget that this is Cuba, there is not much service everywhere. But the crisis caught up with them. In previous years, I would have put 5 points, but now only 4 and then with a stretch. Will I go there again? Yes. Despite all the disadvantages, I love Both Cuba and Brisas dearly.
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Алла П.
Level 4 Local Expert
October 15
We had a rest in early October. I liked the rest very much, the ocean is gorgeous, the hotel is located in a very good location, the food is normal. I never come back twice, but I will definitely come back here. Thanks to all the hotel staff. Cleaning is daily, the chefs try to please everyone. Eggs, omelets for breakfast were always there, and we don't go for food, but to relax. Everything is fine. I recommend
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Ольга Соболева
Level 4 Local Expert
January 27
Lovely hotel,large grounds, very well maintained. Lots of greenery, beautiful flowers, exotic plants.There are many recreation areas, very cozy.The rooms are large, the cleaning is good. The furniture is much worn in places, but in good condition, there are no complaints.The plumbing works, there is always hot and cold water.The food in the restaurant is simple.There are 3-4 meat dishes to choose from, the side dish is most often rice (traditional Cuban food), but fried bananas, yucca, pineapples are also offered.You have to try everything. Fruit slices (pineapples,papaya,onion,watermelon),vegetables.All possible mousses are ice cream .There is always a choice.Great animation in the evenings.And there are no words about the ocean at all, a very smooth entrance into the water, sand under your feet.The purest clear water, just a delight.Many tourists come to this hotel not for the first time.I am very happy with my vacation
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Артем Л
Level 11 Local Expert
March 4
Pros - the food is probably the best compared to many others, the coffee is delicious when there is. Cane juice sometimes. The hotel is inexpensive. You can smoke cigars and rum in the lobby.
Cons - the rum was the Havana club, now the body. There is almost no Coke, coffee on the 3rd day after arrival it worked, dirty, rooms are mostly with a bunch of problems, old patched up. They don't really give you water - go pour it in the canteen or from incomprehensible decanters. Rotavirus, as a result, and 3! A day of rest was given to a white friend. Take a wagon full of pills and share them with your neighbors. Sometimes it is very necessary. Thanks to the people from the nearby hotel. This situation is, of course, more of an exception to the rule, but we were not the only ones there, that's for sure.
Cocktails used to be better. There was an excellent pina colada on the beach. There is none of this right now! Let's hope that the hotel will be revived.
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Le_hardcoriste
Level 17 Local Expert
July 12
We liked the hotel as well as the rest in general!
The rooms are cleaned every day, for $ 1 and the table will be put in order and swans will be made and more water will be reported, the room itself was located in the main building - spacious with a huge bed, modern TV with Russian channels, refrigerator, hair dryer, everything worked. There was always hot water, the air conditioner worked perfectly with and without adjustment, yes, the furniture was old, but we didn't care about it. The territory is huge, all in greenery, the bar on the pool and on the beach worked properly, rum and beer in unlimited quantities, cocktails are so-so since there is no sprite, fanta tonic, etc. in the country. There was also often wine at the reception with better cocktails. The beach and the ocean are fire in every sense, there are always sun beds in cabins and under umbrellas, the beach is guarded. we rested in July- the hotel is almost empty since they consider summer to be "out of season". It happened that we swam in the ocean alone)))Catamarans and kayaks are available for free.WIFI throughout and on the beach.I can't say anything about the pool, because with such an ocean there was simply no need for it =), I can only notice that it is cleaned every day. There is no animation during the day, only in the evening, concerts and discos... But you can always play small and large tennis, billiards for free, there is also a gym on site. ABOUT THE FOOD- the reviews are true, the food is scarce, but you will never stay hungry, our food was absolutely not the main criterion, since we do not limit ourselves from the word at home, there are 3 ala maps that you can go to 3 times a week, I really liked seafood and beef there, just very tasty, there sparkling and regular wine and ice cream are also offered. I'll sum up about food and drinks, of course it's not UAI in Turkey or Egypt, but during the whole vacation I never had a stomach ache!
Of the cons.
Yes, sometimes dirty dishes come across, but under a dirty plate there is usually a clean one))) the appliances can always be asked to be replaced), sparrows can fly in and steal your pasta right in the dining room) but I personally found it funny while someone was grumbling and shooting a video) (that's how the reviews differ into positive and negative))) another of the disadvantages, and not related to the hotel in any way - flies are everywhere and everywhere annoying, but you get used to them, but the main disadvantage is mosquitoes... we knew they were there, but not to this extent...... it seems to me that I have not been bitten so many times in my whole life, we had a sprinkler - it does not help. local sprays don't help either.... Moreover, mosquitoes were even in the heat during the day ....
To sum up the rest, an amateur vacation, yes, the Soviet Union, yes, there is no abundance of drinks and food, we all knew this from the beginning, and we really liked it, the most important thing is the Cuban flavor with old cars, music, Spanish, rum, cigars and other features of Cuba.
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Этот Володя
Level 13 Local Expert
October 6
We rested at this hotel on a honeymoon in March, in general, the rest was a success, but the service certainly leaves much to be desired ... with plastic cups, it is better not to risk washing them at best)) some even show traces of extinguished cigarettes) I advise you to have your own and not use the data ) local rum is better not to try local rum bottled from popular Rum ) pay attention to whiskey in quality is better ... the room was cleaned every day, but as it turned out not everyone) probably this is a compliment to us newlyweds ! There are no complaints about the ocean and the sun!
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Анна Митрофанова
Level 10 Local Expert
April 9
If you are flying to Cuba for the bright sun, sandy beach, fruits and the Atlantic Ocean, then this is the hotel for you! If you need super service, high-quality drinks at the bar, a 24/7 snack bar, then you are not here. Decide in advance what you need and don't spoil your vacation.
The hotel met our expectations and requirements. We lived from 30.03.24 to 07.04.24. The room in the bungalow is excellent: spacious double beds, large room, bathroom and loggia overlooking palm trees and the pool. The air conditioner was working, there was always hot and cold water. Towels were changed daily. We left tips and small gifts for the maids, and sometimes they made beautiful figures out of towels for us.
Upon check-in, they were given 2 pieces of bread and 2 bottles of shampoo / shower gel. We took all the soap and soap accessories with us, which we advise you to do if you do not want to buy shampoo from the mass market at the hotel for $ 8/euro.
About the animals in the room: we sometimes had stray mosquitoes. It all depends on how carefully you close the doors and windows, after all, these are subtropics.
For two days they left a 1.5l bottle of water in the room, then they stopped. As the reception said, there is no bottled water in the hotel. But this is not a problem: you can carry a bottle to the bar and ask for water to be poured there, or you can buy such water in the hotel store for $ 8/euro. Decide for yourself).
The territory of the hotel is large, green and well maintained. There are a lot of birds that chirp happily, and lizards. There is a pond with turtles and fish. There are also pools that are cleaned every day. But we only swam in the ocean.
Meal. The buffet system. Everything is edible. We have never been poisoned. I think this is the most important thing, given the hot climate. I'm a vegetarian. There was always something to choose from. Lots of fresh vegetables: greens, cucumbers, tomatoes, chopped cabbage, beets, carrots. Side dishes include rice, potatoes, local root vegetables, fried bananas. There are always delicious fruits! It's just paradise! They gave pineapple, papaya, guava, watermelon. The husband is omnivorous. There was a lot of meat to choose from, fish was also given. But he says they can't cook meat. In any case, you will not stay hungry. For breakfast, a delicious cocktail / smoothie made from fresh fruits is prepared right in front of you; an omelet is fried with various additives and glazes. Sometimes they cooked sweet meringue. Delicious ice cream was served for dinner. About drinks: (I won't say anything for alcohol, because I don't drink) they give yuppie or water; tea for breakfast can be made. In addition, the upstairs bar serves delicious coffee, I really liked cappuccino; they will also make you tea. You can drink all this while enjoying the view from the terrace to the palm trees and the ocean.
The staff tries very hard to make your stay better, but not everyone appreciates it. When you go on excursions, look through the windows of the bus at the huts where the locals live, and then your level of requests will decrease.
The beach is magical! The first line. Light, clean and soft sand and blue, blue and turquoise ocean! This is what you need to come here for. The first days of our vacation, the ocean was calm, the water was clear, there were almost no waves. A few days later it rained, it was windy, waves appeared, but not strong (there was a yellow flag on the beach), you can go in and out. Swimming is very comfortable, the water temperature allows you to swim until you get tired.
While you are swimming, seagulls and pelicans are flying over you. The nature is very beautiful.
From the benefits of civilization on the beach there are sun beds, umbrellas made of palm branches and a bar. You can also buy a drinking coconut on the beach, which will then be chopped up so that you can eat the pulp.
I advise you to take beach towels from home, because there are not enough of them in the hotel.
And in general, take everything you need with you, do not expect that you will be able to buy something in Cuba.
Also bring gifts with you. We took candies, chocolates, bars, hairpins, pens, and children's stationery (paints, markers, crayons). People like to receive presents). When we left, we left medicines in the room.
Treat everything positively, do not notice minor flaws, be happy, because the vacation ends quickly.
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Екатерина
Level 6 Local Expert
July 10
The hotel is large, the rooms are of different levels. There are in central, they are more expensive. But older and smaller ones. I was placed in the next building. Yes, everything in the room is old) but this, Cuba, who flies there often, understands everything. But the room itself is huge. But we need to take the second floor. At first, the horror is, there are still ants in there. Another problem was, in 8 days I have never been able to get towels for the beach. Always closed or not clean. And the food, at first it was generally bad, then, apparently, the people began to rebel, and at least the eggs appeared) at the end of the vacation it became much better. And the problem is with the dishes, there is not enough for this number of people. The ocean, of course, is beautiful, the beach is good, there are not very many sunbeds and there are not as many people as in some of the top five that I was. This is a plus.
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Алексей Михайлов
Level 20 Local Expert
September 11
I'll write the pros. The rest is cons.
The staff is 5 stars.
A spacious room.
The view is perfect, but not in all rooms.
The quantity and quality of food, for the unassuming eater, is 4 stars, with a stretch.
Events are 4 stars.
Cucarachi meet in the dining room (women greet them noisily)
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Алексей Блинов
Level 5 Local Expert
July 19
The hotel is quite worn out. The variety of food is small, but you won't be hungry. Of the cocktails, there was only a cubalibre and a couple of mojitos. The staff is friendly and smiling. The beach bar is a parody, we went to the pool for drinks. The ocean and the beach are awesome!
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Константин Лузгин
Level 3 Local Expert
October 18
I never write reviews, but I really want to. I had a rest in February 2024. As everyone writes, the room stock is old, indeed it is. But the biggest disadvantage is that they sell alcohol "from under the floor." Because of this, vacationers can only drink rum at the hotel. The rest of the drinks are only available if you buy them from under the counter. Everyone sells alcohol, even the security on the beach) there are huge queues in the dining room for dishes, there is not enough of it. If you come for breakfast or lunch, dinner is later than its start, a lot of food will not be enough. They don't deliver it again. The beach line is good, the ocean is beautiful, there is a volleyball net
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мария залюбовская
Level 5 Local Expert
May 31
The hotel is very good for Cuba. The beach is gorgeous. The area is green and decent. Cleaning every day. I took a room in the main building . Repair of the starlchat. The food is nomal. There are queues, but everyone was in time and were not hungry.
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ирина курганова
Level 4 Local Expert
June 11
We liked the hotel. Cozy, clean, the staff is polite. There are always lots of great fruits, delicious ice cream, and the food is quite decent. We will be happy to come back here again.
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Татьяна Косоротова
Level 4 Local Expert
April 17
A very good budget hotel, the food is varied, but sometimes something does not happen, for example eggs, but you can replace pancakes, waiters and maids do everything in their power, the rooms are certainly not new, but everything works, the staff is polite, they always smile and wish you a good day, the beach is wide, there are enough sunbeds for everyone to walk!!! Drinks as well as food are missing, but you can always replace them with a cocktail, wine or champagne, but beer was always clean on the hotel grounds every morning the pools are cleaned, the foliage is removed throughout the territory there are garbage cans in the hotel itself, too, they try to do a wet cleaning every morning!!!! I advise those who have long dreamed of seeing Cuba and the budget is limited, I advise this hotel!!!
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Галина Пузыня
Level 7 Local Expert
May 23
We liked the hotel, in general we were not hungry, there was always something to eat, various meats and side dishes, fruits, vegetables and drinks. Yes, there were days when the hotel ran out of rum or whiskey, but sorry, our tourists go with liter thermos cups 10 times a day, there is no barrel enough! Therefore, there is nothing to drive at the staff!
The location of the hotel is excellent, Varadero (center) is 15 minutes away by tourist bus ($5 round trip), there is a rocky ledge near the hotel, you can see pelicans there, there were always enough sun beds, daily room cleaning, water is brought, the Internet works even on the beach! We were satisfied, we went for a vacation, we got it.
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Владимир Ч
Level 15 Local Expert
October 4
A gorgeous beach, the hotel itself, like everything in Cuba, is tired, rooms need to be chosen and brought to mind, the staff is polite, the food is tolerable, there are days with minimal choice, a la carte is better but it also happens without a choice, there is always rum in the bar
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Фима Фокс
Level 9 Local Expert
December 14, 2023
We were in February 2023, the stunning splendor of the ocean covers all the minor flaws of the hotel. It is not too conveniently located, on the outskirts, you need to take a bus to Varadero itself. The kitchen is a little less than none, they do not know how to cook and do not like, but no one remains hungry, in principle, there is everything for a balanced diet, even fruits and ice cream. There is a lot of high-quality rum, no restrictions on any drinks. There are enough sun beds on the beach for everyone, especially since Canadians, of whom more than half, do not like the ocean, preferring bars and rooms. Rooms are cleaned regularly, Wi-Fi is available, free, everywhere and of very decent quality. The territory is very large, green to the point of indecency. We definitely recommend you to visit.
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Ольга Гаврелюк
Level 4 Local Expert
April 17
We really liked the hotel. The food is delicious, in the morning a milk cocktail made of freshly squeezed juice (70 percent juice) guava or pineapple to choose from, rice is very tasty, stewed meat, fried delicious, vegetables: tomatoes, peppers, excellent, more cheese in the form of cream, tastes like fetaxa. I liked the attitude of the workers in the canteen, they greet me with songs, run around and bring everything very quickly! The gifts were taken with pleasure and thanked. They left a dollar and gifts in the room (face masks, a chocolate bar, medicines..) the towels were clean, the water was poured from the tap once, apparently it ended, uncritically, the next day they brought 5 liters of a new bottle. Queues for scrambled eggs... We didn't eat much of it and are generally very satisfied. The grill bar has very tasty vegetables, and the a la carte restaurant has delicious fish. Beach towels were not used, they brought their own, people really complain, it is often closed. I took disposable thermos cups, they came in handy a couple of times for coffee and tea. I also took my own tea bags, it's just that mine are tastier) Everything worked in the normal room, the hot water was constantly clean, the lamp was not working, it was fixed within a few hours, I told the maid once, in general everything else is comfortable, but at the end of March it's cold at night, so the rooms are cool, but I understood that only in the main building, in the bungalow, south parts are drier, but insects are found there (according to people's stories), there were mosquitoes, but they took funds with them and everything is fine)) about the country itself, excursions are a delight! Have a good rest for those who are going to this hotel!
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Яна Максимова
Level 5 Local Expert
July 31, 2023
Отель приятно порадовал. Отдыхали с 1 по 22 июля 2023. Интернет и сейф бесплатный, номерной фонд немного уставший, полотенца в номере старенькие, но чистые. Есть шампунь, гель, мыло, нет ножного полотенца. Вид из номера на бассейн и немного океана, шума ночью не было. Еда натуральная, вкусная ветчина и сыр, очень приближена к российским, вкусный питьевой йогурт. Всегда много мяса, креветок, есть рыба. На пляже в обед - барбекю: паэлья с креветками, курица, рыба, все вкусно. Бар в лобб-круглосуточно. Очень вкусно в ресторане аль карт, всегда в меню лобстеры. Отель старается организовать отдых : на пляже бесплатно катание на катамаране с парусом, катамараны и качки, всегда живая музыка, днем у бассейна, в лобби вечером, иногда в ресторане. Вечерами танцевальные шоу, шоу в бассейне, пляжные вечеринки. Океан бесподобен, огромный пляж, много лежаков и кресел, пляжные полотенца без депозита. Все понравилось.
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Stasa Addams
Level 10 Local Expert
June 27
Be careful, bottled water is poured into bottles repeatedly. As a result, there was water poisoning - the temperature was 39 for 3 days and all the other consequences of poisoning. They wanted to settle by the road, although a room with a sea view was paid for, as a result, after a couple of days they moved into our room, where there was literally a hole instead of a hose under the sink), irresponsible employees. The sea is beautiful, the food is bad, there are a lot of stones in the rice- minus the teeth, the food is stale. I gave it 1 star because it was really not safe for my health to be there. If you do not drink soda and alcohol, then it is best to take water from the bartenders (ask for boiling water and cool it). The rave reviews are not clear to me.
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Мария Ф
Level 15 Local Expert
October 27, 2023
We stayed in this hotel for 10 days in early October. The hotel is divided into the northern part (more expensive rooms) and the southern part (cheaper). We lived in the south.
Beach.
He's gorgeous at the hotel. Clean, light sand, just like flour. There were enough deck chairs for everyone.
The territory of the hotel.
Big, beautiful, but it feels like the hotel management is taking care of her badly. Somewhere the tile has fallen off, somewhere the garbage is lying around (especially near the bungals) it is clear that this is the residents' garbage (napkins, ear sticks, coconut remains), which the maid simply brushed off with a broom from the room on the gas. A fountain that works crookedly.
Meal.
Disgusting. Yes, I understand that the country is in a deep crisis, but it's not normal when they give pasta for lunch, and the next day the same pasta lies like ala salad (see photo). There are a lot of cockroaches, they run not only on the floor, but also on food, once a mustachioed man even climbed on his leg. There is practically no choice. Garnish: pasta, rice, fried bananas and an incomprehensible white substance.
Number. I didn't get it very much. The air conditioner was not regulated, it either worked at full capacity, or we turned it off in the brush.
There were two floor lamps in the room next to the bed, and either they were burning together, or none were burning. Ants were also present.
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Александр Евтух
Level 4 Local Expert
September 22, 2023
Очень удачно расположенный отель. Отличный пляж с широкой полосой белого песка и пологим входом в воду в трех минутах ходьбы от отеля. Океан просо фантастический - бирюзовая вода всегда прозрачна даже если есть волна. На берегу желающим выдают катамараны, каяки для водных прогулок. Сервис вполне комфортный, питание нормальное, но если хочется большего - есть несколько ресторанов на территории. По вечерам представления с местным колоритом и не только, желающие могут потанцевать. Организуются экскурсии по Кубе. До Варадеро примерно девять километров - ходят автобусы и такси. Там есть кафе, рестораны ночные клубы, пешеходные зоны.
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Мария Иванова
Level 4 Local Expert
June 15
This hotel is suitable for those who set their goal:to see Cuba and not pay attention to the hotel itself. The hotel is old, the cleaning is good by Cuban standards, there is always rice, papaya and eggs, pasta with tomato...the dining room is unsanitary, as there are a lot of flies and birds, the food is not covered with anything. If you need comfort and some kind of service, then it is better not to go to this hotel.
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Кузьма
Level 8 Local Expert
October 1
The beach is great, the staff is nice and friendly.The food is average, unfortunately, it does not get better from year to year.Rum flows like a river.The room was cleaned every day, quite clean.
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Lenoryak YT
Level 11 Local Expert
August 10
Everything is provided in the hotel, but many things do not work, or are over ("over" is the key word of the whole Cuba). The hotel itself looks like a Soviet abandoned building, which is true to some extent. It's not a long walk to the beach, it takes 5 minutes to walk through the territory. The power is poor, the lighting does not work everywhere, the water was turned off once during our stay.
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Татьяна Н.
Level 5 Local Expert
March 26
I stayed at this hotel for the second time. Compared to last year, there are changes for the better and for the worse. The food has become more modest - there is no last year's variety of main dishes, interruptions in the availability of drinks. It is not clear why lunch was transferred from the main restaurant to the snack bar several times a week. Therefore, there were a lot of minor problems with a lack of spoons, a more modest menu in the absence of wonderful ice cream, not always clean seats. But the work of the staff was always conscientious - the dishes were served without delay, the tables were cleared very quickly for the guests who came up. I would like to note the good service and quality of the coffee served in the lobby of the hotel, the excellent quality of cocktails on the outdoor veranda! The musicians were pleased with their performances - live music was played every evening not only in the lobby, but also in the restaurant, on the outdoor veranda. In my opinion, this moment is very interestingly thought out! I did not attend the evening session. There are no complaints about cleaning the rooms and the territory! Everything was constantly cleaned, all requests were fulfilled flawlessly. It looks more modest compared to last year a la carte. But it is necessary to understand the situation in the country and evaluate the efforts of the workers who create coiflrt for our rest. The time spent at the hotel deserves a very good rating with minor flaws. I will be happy to return to this place if possible and will recommend the hotel to my friends! Many thanks to the team for a wonderful vacation!
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Валентина
Level 4 Local Expert
February 13
A cool hotel, a little tired, but very cozy) read the reviews, expected the worst. But people, Kamon! It's Cuba! The beach is awesome, the bartender Jacqueline makes amazing cocktails. The room is spacious (south building), the territory is clean, food is plentiful. There is always something to choose from) tip: take your beach towel and a thermocup with you)
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Эльвира Курза
Level 20 Local Expert
April 21
Of the advantages:
Beautiful beach
Amazing ocean
Rooms are well cleaned
During your vacation, you can lose a couple of kilograms))
There's almost always rum, almost;)
Minuses:
Terrible coffee
Old numbers
The bed smells damp
There is little food, it is monotonous and not tasty
If you want to eat with appliances, constantly tip the waiters
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Сергей Деревянко
Level 11 Local Expert
April 24
The hotel changes every year, both for the better and for the worse. As the experienced guests of this hotel said, this year everything has deteriorated greatly, both food, animation, and the contingent of tourists.
In fact, the food is simple without frills, monotonous. In the main dining room, there are not enough napkins, forks and spoons, or glass glasses. Fruits guava, papaya, pineapples, watermelon. Sometimes they make fresh fruits, I recommend fresh papaya. There is also a delicious ice cream, if you add papaya and pineapple slices marked in syrup, it will be just a fairy tale.
The situation is the same in bars, then there is no coffee, then there is no ice, then there is no beer, or even no rum! Rum and whiskey, which are poured at the bar, is some kind of local unknown swill. There is no Havana Club rum in the bars!!!
With regard to the room stock, it is tired, cosmetic repairs will not hurt. It is better to buy the northern building instead of the southern bungalows. The rooms are better, plus they are cleaned every day. If you leave a dollar, they will make swans out of towels, just like in Turkey.
But if you do not pay attention to these little things, then the ocean, the sun and the Cuban smile will win everyone!
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Альбина Карпова
Level 4 Local Expert
December 23, 2023
I liked the hotel. A solid four. The service is good. Friendly staff, they don't speak Russian, but you can explain yourself with gestures and common words. The rooms are spacious, shower, air conditioning, TV. The food is for 3, but you will not stay hungry. All drinks (rum, beer, cocktails, coffee, tea) in unlimited quantity. The beach, the ocean are gorgeous, it's worth flying to Cuba just for this.
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a1910944
Level 10 Local Expert
June 13
The contingent of the hotel is mainly Tagil, occasionally there are Canadians. The staff treats Russians as Tagiles by default. There are queues everywhere. The hotel is suitable for those who want to save money on the place where their suitcases will be while you are traveling. Or it is suitable for those who want to spend their holidays in a drunken stupor (alcohol is included around the clock :)
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Лена К.
Level 9 Local Expert
May 22
I will not write anything, otherwise they will take up all the places))) but seriously, it's certainly not the 5 stars we're used to, but for Varadero it's 5 stars. The territory is green, everyone is savdep, but they are trying, really trying. The food is better than in the top hotels on Varadero. The manager, Sania, is very lovely and speaks excellent Russian. Ice cream bomb, in any quantity. I really liked to eat in an open restaurant, everything is delicious there. The food is not rich, but you will not stay hungry. We were in season without fruits, but we ate pineapples. For breakfast, fresh juice in a blender is super! Thanks to the hotel for the excellent hospitality. The mir card is accepted for payment. I can wish you prosperity and more guests. Your beach is generally a paradise!!!!!!
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Mikchael B.
Level 8 Local Expert
August 15
A wonderful place! In terms of price-quality ratio, it is probably one of the best in Cuba. Great food, amazing alcohol, great beach.
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Лидия .
Level 5 Local Expert
December 30, 2023
We rested in December 2023 for two weeks, we did not like the hotel, we will not return there anymore. It is better to overpay, but to live in a normal hotel, at least clean and tidy for your money.
1. The rooms are completely destroyed, almost falling apart, they need to be completely restored.
It is impossible to wash in the bathtub, because it is all shabby, the water in the shower is slightly warm, the towels are white, but like a rag and they have not been changed all the rest even once. Toilet paper is given 1 time and for the whole vacation, so it's better to take it with you too if there are more than two people in the room.
All the rest we fixed something in the room: first, the socket was shorted (the electrics are all ancient and do not work) and there was no light in the room, then the safe broke and did not open, in order to fix the breakage, you need to catch an electrician at the reception and run all day, instead of actually relaxing. Bottled water is given once or not at all, there is no more opportunity to take water in the entire hotel.
There is no mosquito net, despite the large number of insects flying into the room.
The cleaner behaves like at home: drinks the whiskey that you brought with you (you specially made a notch on the bottle), enters the room despite the do not disturb sign.
They do not give you a change of room even if nothing works there: they say "tomorrow", "tomorrow" every day, so either fix everything or live as it is, the administration and guides do not care about the problems of tourists.
There are two types of rooms in the hotel: rooms in the main building, which are smaller, and rooms in the additional building, which is larger.
2. Food. In fact, this is a dining room, there are never forks, you have to run after the waiters to eat. Meat is given out in portions so as not to impose excess) One meal is rice, one meat is beef and pork, that's all. There are fruits, yes. In the morning, you need to queue for scrambled eggs for 20-30 minutes, since only one fried egg cooks it, because of this, people queue in front of the canteen at 7 a.m. and so on until the very end.
3. Drinks. The cocktails are terrible, in fact they are not cocktails, but a mixture of rum and some kind of body stuff like yuppie used to be. There is no coke, no sprite, and certainly no coconut juice. There are no glasses for drinks either, keep this in mind. All tourists on word of mouth or already experienced, take glasses with them and wash them all day: pour yogurt in the morning, beer in the afternoon, water in the evening, etc.
4. It is impossible to get a towel for the beach right away, somewhere for 4-5 days of rest and no one warns about it, the guides and the hotel itself hide, although in It is unclear what the problem is. If the hotel had said, well, we do not provide towels, then tourists would have taken towels with them and rested quietly, but the hassle begins, you arrived, and you swim with discomfort. Lousy towels in the stalls at the hotel cost $ 40, apparently they don't warn you for this. They also do not want to reimburse funds for the non-rendered towel service, they make round eyes
5. Ocean and weather. The weather in December is very different. Tourists who rested in the first half of December said that it rained for a week and there was a strong wind, and not for 5 minutes at all, but for the whole day, so you won't go out. We got the first week, rain, clouds and strong wind every other day, big waves in the ocean (you don't buy it) and generally cold, in the second week the wind completely died down and the water became like a smooth surface, that was the kind of weather that was high, but also, the sun could not be every day.
The guide says that the December-March season is all like this, with periodic winds and bad weather, so it's better to take warm clothes too.
6. Hotel guide. He deceives about the currency: they tell tourists that they do not accept currency in dollars in order to charge their commission when selling an excursion of 15% per person, issuing this commission for a "cross-rate", while the tour operator himself does not organize these excursions, they are limited by the Kubakaban Voyage hotel, which is in the hotel every day on the second floor, everything is accepted there in dollars and without a 15% commission from the tourist's sucker.
7. There is a construction site next to the hotel, there are 4 cranes that are visible from everywhere from the coast, although this is not in the photo of the hotel. You lie on the beach and listen to drilling, and who has rooms in the main building also has slotting.
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Павел Коняшов
Level 11 Local Expert
August 3
The food is normal, problems with water, not enough of it, not enough all the time, poured in the restaurant and bar, cosmos beach, magnificent nature, good staff at the hotel
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Татьяна Ш.
Level 23 Local Expert
March 2
Cuba is very beautiful, far away ... if you don't want to spoil your vacation, read carefully the information from those who have already visited this country!
The conclusion is yours!
The ocean is gorgeous. The water is this color... fantastic!
That's all.
There is no breeze service. You can write about tips, but they don't really solve problems. They are taken for granted. Although it depends on the person.
Gardeners get little, so they sincerely rejoice, smile and thank you for any gifts. They clean the territory perfectly. Everything is well maintained, there is no garbage.
In the restaurant (although it is more like a dining room), the service is unobtrusive. In our check-in, something "finished" periodically: on the second day, only water remained from soft drinks.
There is tea in the restaurant, but no sugar. Tip: on the way to the dining room, take it at the bar, then down to the dining room.
The choice of dishes: rice, pasta, if you want to eat, if you don't want to eat. Rice with a queue that periodically dissipates. It's a very long time for pasta. By the way, sometimes there is a very nice man behind the stove who smiles, jokes and sends everyone a kiss.
Room cleaning - garbage collection. The mirror was never cleaned at check-in or during.
The bedspreads are warm with the snot of past visitors sticking to them.
The room has 681 single beds with a mattress like a hammock.
Algae lay on the beach for a long time after the storm. The ocean removed them itself after another storm.
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Николай Гапонцев
Level 8 Local Expert
March 19, 2023
На Кубе отличный,душевный отдых! Отель в ТоП 10 по всему Варадеро,очень хорошее расположение. Территория очень большая,чистая,красивая. Пляж супер. Номера хоть и старенькие но совсем еще даже ничего,все функционирует. В барах вкусное пиво,и конечно ром...Питание разнообразное,каждый найдет свою еду. Обслуживание хорошее,все улыбаются.Из минусов это стандарт Кубинский) грязная,побитая посуда и стаканы нужно привезти с собой) но это совсем не напрягает, колоритный настрой про это даже и не вспомнит)
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Foxy
Level 9 Local Expert
March 15
A chic All-inclusive hotel. This is Heaven on earth. The ocean is beautiful.. sun beds are free, there are always places. The animation is super, Bravo to all the staff! I've been home for a month, but I'm still impressed...
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Любовь Баринова
Level 5 Local Expert
May 7, 2023
Отдыхали апрель 2023 года
Еда -3
Номера -3
Персонал -4
Пляж -5
Напитки -3
Чистота -3
Территория -4
Бассеин -3
В ресторане был не большой выбор особенно на завтрак, в обед и ужин, Болие мение разносолов особенно не было, но голодными небыли.
Вина вечно не было, на баре коктейли не вкусные, на пляже коктейли заправляют водой из под крана, иногда не было рома, или нет посуды.
Берите термокружки или термоса.
Номера разные, есть поновее на солнечной стороне сухие и жаркие, на теневой стороне сыро в комнатах, немного Комаров, брали фумитокс.
Анимация каждый день.
Брали экскурсию на остров Кайо Бланко с дельфинарием, брали индивидуальную, Мененжер Пегаса рассказала , что входит плавание с дельфинами, стоимость яхты на 4 чел. По 140 евро.
Приехав в дельфинарий оказалось нужно еще 50 евро что бы с дельфинами поплавать.(((
А так понравилось стояли в воде дельфинов гладили. Представление минут на 15-20 максимум. На яхте нам поймали лобстеров накормили, за доп плату 25 долларов с человека. Пиво, ром включены.
Экскурсии только за евро.
На баре продают ром и кофе и за доллары .
Что бы продлить номер надо купить банковскую карту за 50 евро( баланс будет 45)
Заплатить за номер всего 20, а остальные потом не понятно как снять, говорят можно в аэропорту, но мы не видели . Так как карту не смогли купить их просто не было в наличии.
По пятницам кормят в обед на лужайке, типа барбекю, очень не понравилось, не вкусно и жарко. Еды мало.
Но океан скрасит все недостатки!!!!
Лежаков на пляже полно, вход пологий, вода чистая и теплая!
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Алёна
Level 16 Local Expert
September 28
We were in March 2023 a normal hotel, it's very attractive for its 4*, the food is of course salty, like everywhere else in Cuba, but it's more delicious, we just don't eat a lot of salt, we took a very tasty lobster, I recommend it, I think if anything, we would come back here again
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Anna Don
Level 15 Local Expert
January 10
Hello everyone
Just returned from this beautiful place)
We have been to Cuba for the 2nd time and went without much expectation, but this hotel left an indelible impression.
Latinos and Canadians are held in high esteem here - they are treated in a special way.
The dining room is a separate type of daily quest: find a plate, fork and glasses. Food is a special kind of cooking, but you will lose weight.
There is always a rum bar and beer, but usually there is nothing to wash down the rum with. Tea and coffee - you need to stand in line in the morning, but it will be with a smell of drinks. Take a thermos/mugs with you and then you won't have to drink from disposable unwashed cups. Canadians do just that)
Animation - during the day they try to entertain on the beach and by the pool, and in the evening there are hocus pocus and a disco.
The rooms are poor, but clean. Towels - it seems that they are not washed at all)
The ocean and sand are beautiful, but this does not cover the daily hardships at the hotel.
Life hack: delicious burgers and sandwiches are prepared in the second building (not in the main one), as well as pleasant bartenders who will serve you without complaints.
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Инкогнито 1849
Level 5 Local Expert
May 13
I am writing a review for the first time, after the trip.
They settled us in the evening, took us to the Bungalow. They showed me where to go. The hotel room is like the first trip to Egypt 18 years ago. The sheet turned out to be covered in yellow spots, it is not clear why, and leaving the presents, they changed it for 2 days only. We thought we weren't picky! But every day there is chicken, rice, beans. Cucumbers, tomatoes, peppers, carrots are made from vegetables... Yes, there was ice cream. The fruits were head, pineapples, papaya. The queue for dishes, plates, glasses, forks is boring. Dirty tablecloths in the dining room. And when there are a lot of Cubans in the hotel. Be prepared to always be the first to arrive. The fight for everything begins... I gave presents to those I liked. If you want to buy fruits and bring something home. Take an excursion to the Caribbean close to departure. They are for sale only in that area along the highway, they asked the guide back, he brought them. Take Alyonka, she is welcome here. Carumel for children and adults with pleasure.
Be sure to take thermo mugs with you, and take waffle towels too. Those that are issued there are extremely rare. And sometimes they were stolen from someone on the beach who took their place. And a fine of $20.
We were getting out to Varadero for a $10 one-way taxi. The hotel is a bit boring in the evenings. Yes, sometimes there is animation and music. Every week, it repeats itself day after day. And when 2 weeks of rest. There is no point in going to 2 anymore.
Despite the gifts in the room. Water was supplied 3 times in 2 weeks. The rest of the time we went to the lobby with bottles to pour it. Where coffee is poured, cockroaches crawl and I noticed them only for 2 weeks of rest. I found tours in Russia in advance, went to the Caribbean and liked it.Pegasus is a separate story. We went from the tour operator to Havana with the Tropicano show. 165evro! My advice is not to drive. Guan's guide. Before lunch, I brought rum to the store and at lunch our tourists bought a strawberry legendario. What's he for, I'm going to take you back to the store now, everything is there! I asked him a question, are we just going to go rum shopping? When does the tour itself start? As a result, he started yelling that he would give free time not 1.5 hours, but 1 hour. In fact, he ran around the center, took me to the Capitol Area, gave me an hour. We managed to rent a convertible for 30 minutes, run into Floridinia, drink 1 cocktail and meet with the guide. They put us in a hotel in a 2-bed room for 6 people. In order to wash and change clothes. One + seafood dinner. He took us to the Tropicano show at 9 p.m. Where we sat in the 1st place for 40 minutes and waited for it to start. Instead of letting people relax in the room! It is better to ride individually, max up to 9 people in a group. This way you will feel comfortable and cheaper than with a group. We were in Cuba for the first time, Someone goes there many times. I'll think about whether I want to go back there or not... Yes, the ocean pleased the beach, there are always sun beds. You can take a free ride on a catamaran for 30 minutes, a sailboat for 10 minutes and kayaks for 30 minutes. Don't put it off for 2 weeks, they worked for max 4 days. Because if there is a yellow flag and waves they don't work. There is a +
Varadero has Floridinia too, as in Havana, I advise you to go there, for $ 5 cocktails.It will be a little cheaper in Pesos. We went to the Battalion, the cocktails are not delicious. Paying in pesos, all the waiters then run away from you. There is not much atmosphere on 62nd Street. 30 minutes and we left there. There is a dolphinarium not far from the hotel for $ 35. We went there about 17 hours and the entrance is free and admired the dolphins. The hotel grounds are beautiful. She is well cared for
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Владимир Славин
Level 6 Local Expert
May 31
4, I put it only for the atmosphere that was around: nature, music, rum, etc.). Of course, the hotel is old, shabby, but you forget about it the next day. Cuba is not all inclusive, it is different.
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Fima Fox
Level 4 Local Expert
February 26, 2023
Чудесное место, оптимальное соотношение цена/качество. От города далековато, только на автобусе, но это компенсируется множеством других факторов. Очень неплохая кухня, хотя кубинцы готовить не умеют в принципе, но всё натуральное, свежее и много. Пляж вместительный, лежаков и зонтиков с избытком, занимать по утрам полотенчиком не надо, хватает всем. Отель большой, народу много, но и территория большая, пляж длинный, всем хватает места, рассасываются как-то, не напрягает. В столовке очереди бывают, но только на то, что жарится индивидуально. Фруктов 5 видов, но хватает всем, бери сколько хочешь. Кофе в столовке так себе, но кофейные бары присутствуют, проблем нет, готовят хорошо. Номера не сказать чтобы люкс, подуставшие, но разрухи никакой, всё подкрашено и чистенько. Ну про океан и рассказывать не нужно, 100500+ оттенков - это только на Варадеро. Рекомендуем отельчик, не пожалеете.
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Jevgenjevich
Level 5 Local Expert
October 16, 2023
It used to be good, now it has moved down to the three-piece level in terms of service and nutrition. The beach is still the best on the coast. There are a lot of everyday problems - when settling in, the best rooms are for Canadians, what will remain for us. With water - turned off for a few days, then hot, then the shower on the beach does not work. The staff - they think that everyone owes them. Food - canteen. Then there are no spoons, then glasses, then plates. Flies and hot. There was rum and beer in the bars, there was no wine (October 2023). The evening show is normal, there is no animation. Maybe they will still be corrected if all the old frames are driven back.
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Diana
Level 6 Local Expert
October 28
Terrible hotel. We have been to this hotel 2 times, this year in October we went for the third time, and realized that we would not go anymore. What used to be and what is now heaven and earth. From food to rooms and burnt Rum and alcohol in general. We have something to compare it with, it is very sad that the hotel has sunk to the bottom.
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mrSoft
Level 9 Local Expert
June 15
A great hotel for your money. Friendly atmosphere, large territory, good location.
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Игорь Лименков
Level 3 Local Expert
March 22
I was at the hotel in February 2024.
I highly recommend not to visit.
In addition to the usual half-ruined rooms for "four" in Cuba with one working outlet, gray towels, problems with soap and shampoo, monotonous meals
without any seafood, bed linen has never been changed in this hotel for twelve nights, and there are regular interruptions with sugar and butter then with coffee.
Alcohol is a separate problem. There are no gin and tonics, pina coladas, daiquiris by definition, mojitos were in the morning until 11 o'clock, until the mint runs out, and then not every day.
Red, white and sparkling wines appear in bars extremely irregularly at different times, one or two bottles per bar and also not daily
Rum is offered, as a rule, low-grade white with a clear fusel flavor.
Decent rum (from three years old) was only three times in my twelve nights, and each time only for one day.
Such rum is openly stolen at the level of the midlemanagement of the hotel, and the security and staff almost openly offer to buy it for cash (not only on the beach or on the hotel grounds, but also in the evening at the bar on the veranda of the lobby area) - Habana Club 5-7 years 0.7 l or Legendario for $ 8-10 per bottle.
The "guest service" service consists of two wonderful pre-retirees, whose main advantage is a good knowledge of the Russian language. Further, all questions die "in the process"...
The staff can safely "grab" the "household trifle" left on the table in the central restaurant or lobby of the hotel - from a thermos mug or headphones to a tablet.
Etc., etc., etc.
Even after bringing all this information to the hotel director, who was accidentally caught somewhere on the eighth day of his stay, NOTHING CHANGED, including the night rum trade in the hotel bar.
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Александра Медведенко
Level 21 Local Expert
January 4
A good hotel, the food is quite normal - especially after talking with tourists from other hotels, we appreciated that we did not have interruptions with dishes or food in principle (and even hotels with a top five could not boast of this). The staff is quite polite, especially if you thank them, not with money - a chocolate bar or a plate of pills will also do. The only thing to keep in mind is that if you leave your personal belongings somewhere on the territory of the hotel, say goodbye to them))) No one will be looking for them. We left a bag with sweatshirts and sneakers next to the guards, so it disappeared. The receptionist tried to convince me that the bag had been taken away by tourists... But I doubt that any of the quite decent people needed our worn things)))