Hyundai Center Minsk

Rating 4.8
719 ratings
Rate this place

207 reviews

Level 2 Local Expert
September 13, 2024
I was in the service at Khmarinskaya 8, the service staff is simply beyond praise , the master consultants Sergey and Ivan were very willing to advise and prompt me on all my questions. They recommended what is better to do in my car on my mileage , guided by the price of spare parts and works . The price is certainly expensive , but everything was reasonable on the part of the masters . I asked to be present during the repair of the car , we gave safety instructions , gave a protective helmet and a bathrobe , IT 's VERY NICE that we took care of the safety of things and safety in general . The workshop master, Vitaly, once again familiarized me with the list of works, introduced me to the mechanic, my name is Vladimir, and also answered all the questions that I had willingly. The workshop itself is bright and clean, a very pleasant impression of being in the repair shop. I am delighted with Hyundai Avtograd, I have not yet met such professionals in my field !!!!! THANK YOU SO MUCH FOR THE EXCELLENT WORK, PROFESSIONAL STAFF !!!
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Level 8 Local Expert
September 12, 2024
Great, I didn't even expect it. THAT's at a high level. Quickly, efficiently and without problems. Manager Evgeny, thank you very much, calmly, competently explained everything and told me what, how and why. I recommend it to everyone!!!
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Level 2 Local Expert
October 5, 2024
I want to thank the Hyundai center Minsk for the fast and high-quality body repair of my favorite car. Also, thanks to the specialist Vadim, who supervised the repair of the car. I recommend it to everyone
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Level 2 Local Expert
August 10, 2024
I applied for a warranty replacement of the plastic lining, my impressions of the work of the employees are positive. The most friendly, polite communication, tea/coffee is available). I was with a small child, and the manager (Vadim) helped wherever possible and did it as quickly as possible, for which special thanks)
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Level 5 Local Expert
November 8, 2024
Inflated prices for the service, the attitude towards customers is also so-so, for all the years of service, they have never made a technological car wash as a gift (once the price was indicated in the list of services -10 rubles), although for THAT the amount of 800-1200 rubles… Previously, there was a new car, it was serviced in Moscow - they never took money for a car wash, but they always gave it in its pure form, sometimes they did the cleaning inside as a gift, and the service cost was cheaper in equivalent… They do not seek to retain the customer and provide high service, since the car dealerships of the Republic of Belarus do not have much competition, apparently
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Level 2 Local Expert
October 14, 2024
I will never contact you again. It's just a disgusting attitude. In August, it was held, they said that parking sensors are under warranty, so a replacement can be made, then they sent it to the insurance company, saying that the trunk can be repainted under insurance, since bugs. When you get back, we'll paint and fix the parking sensors. The fact that the problems in parking sensors were not indicated anywhere in the documents, they wrote that there were no problems, and this alerted. I thought that parking sensors just don't count, since they are installed separately. After 2 weeks, I went to the insurance company, the insurance company refused to paint, I came back so that at least the parking sensors were made under warranty, but they refused here, even though they said before that it was possible under warranty. Why didn't they say that when they passed? They refused, referring to the fact that the car had previously been in an accident and there was a chip on one of the sensors, but you used to do the repair according to insurance, that is, the sensors had to be done. They took a lot of money for THAT, by the way. They drive back and forth, waiting for the warranty to end. In fact, he just came, gave money and left. DISGUSTING attitude towards customers. As a result, they responded to the review and brought it to the management and made parking sensors under warranty. Why did they have to chase me like that, they would have done everything for THAT. The sediment remained, so 3 stars.
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Level 2 Local Expert
December 8, 2024
To identify my review (although you could look at the ordered outfits, not every day you take off roofs in cars), n. 9029TI7 If there was a -1 star rating , I would put it . I had to contact them on a hard hat because the car is under warranty. As a result : - feedback agreements are not respected , you have to find out for yourself what's wrong with the car , what solutions , etc. - the issue has not been resolved , unlike their subcontractor , to whom , as a result , the car was driven away - I warned you a day before when I would come to pick up the car and at what time , as a result , I sat for an hour and a half and waited for the car to be returned - when issuing a car, without showing the car, they offer to sign documents stating that I have no complaints about their quality - it turned out that they are there, but I did not check EVERYTHING they touched, as it turned out in vain. - and most importantly!!! For defects, they had to remove the roof covering and as a result, the speakerphone microphone and the rear light stopped working (of course, when I picked up the car, I couldn't even think that these idiots could mess up something here ) In general, they did not hear about the quality of the service and its control there ... I lost a week , the result was 0, and they also messed up. I don't see any point in wasting my time further and trying to solve the problem with the microphone and lighting with them.
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Level 4 Local Expert
September 4, 2024
I would like to express my gratitude to the service department of the center.And especially to manager Denis for his excellent and professional work with clients.It's not the first year I've been working with him and I'm always satisfied with the result.
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Level 2 Local Expert
September 15, 2024
I painted the roof and the door pillar of the Hyundai Creta. I want to express my special gratitude to the receptionist Vadim Gapanovich! A highly qualified specialist who knows his job! I answered all the questions, accompanied the whole process with a photo report, was always in touch and gave good advice for the future! Painted perfectly, I will still apply!
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Level 4 Local Expert
September 18, 2024
Accent(Solaris). Last fall, THAT was held. I asked to change the cruise control button on the steering wheel under warranty. They said wait - he will come, we will change it. I called in the spring, they said wait for him to come, we'll change it. Sometime in late spring or early summer, I stopped by, asked if there were cruise control buttons to change. They said there is, when asked why I have been waiting for almost half a year, they said that I did not have exactly that, and in general, my warranty has already ended. Three weeks ago, I passed THAT on 60,000. Changed the oil, filters, brake fluid, adjusted the driver's door. The price is 1150 Belarusian rubles (33000 RUB, 361$, to make it clearer). Decide for yourself, it's expensive-no. Otherwise, everything is fine!
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Level 2 Local Expert
November 15, 2024
We gave our car to a trade-in and bought a used car, employees Sergey and Andrey are as customer-oriented as possible, very polite, there would be more such employees in all areas, thank you very much!
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Level 2 Local Expert
November 26, 2024
There were a lot of cars, I visited a lot of car service stations, but I encountered this for the first time. SHOCK!!! The account consists of two positions: 1. Acceptance and registration of a car for repair (that is, they enter the data of the technical passport into their database) - 14.48 rubles. I have not seen this on any service. 2. Diagnostics of electronic systems - 48.30 rubles. The result of the diagnosis is that we cannot help you in any way. Our computer can't do anything with the Korean machine.
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Level 3 Local Expert
December 20, 2024
I own a 2021 Hyundai Accent with a mileage of 69300 km at the moment. There was a problem with the front parking sensors (proximity sensors), an error began to appear in the form of an inscription on the on-board computer "system operation is limited." I called the Hyundai dealer service center located in Minsk, 8 Khmarinskaya St., and made an appointment for diagnostics for warranty repairs. I studied the information beforehand, found out that in this model there is often a problem with the oblique (wiring) of parking sensors, which the dealer eliminates by soldering wires (although it is strange that they did not make a recall company for this problem, but okay). On 12/20/24, at about 16:00, I arrived at this service center, talked with the manager (a nice girl, I want to note right away that there are no complaints about her), who also noted in the dialogue that the problem may be in the wiring. After 60 minutes of waiting, I received a call, went to the manager, where I was informed that the case was not guaranteed, your parking sensors had mechanical damage, and repairs would cost about 700 Belarusian rubles. I offered to show a photo of exactly what kind of damage, the manager suggested that we go to the service shop, where we can examine everything in reality. When I approached the car, I saw that it had only been washed in 60 minutes (just doused with high-pressure water) and a computer diagnosis was performed. I was a little indignant inside, but okay, we're all human, maybe we had a lot of work with other cars. After starting to study the faulty parking sensors in detail, I did not find any damage. The manager also didn't see anything. Next, the warranty engineer approached (I can make mistakes in my positions, I explain how I understand myself), showing me a photo on his phone in multiple zoom, where it is clear that the sealing ring of the proximity sensor is slightly uneven from one edge, which actually means mechanical damage, which means the case is not guaranteed. I also referred to the fact that the car was in an accident (the bumper was painted using a hard hat at the same service center due to a 3-5 cm scratch, I attach a photo) and this is an additional confirmation that the case is not guaranteed. Of course, the incompetence of this employee surprised me a lot, at least I could just find out what kind of accident there was and whether it was at all, and not just brazenly prove my case. I offered to remove the bumper to make sure whether it is a warranty case or not, if not, then I will pay for the removal and installation of the bumper. There was another employee of this service center standing next to me, who made a remark to me in the form of "I don't like how you communicate with us," apparently, if a person blindly does not pay money, but tries to figure out the situation, then this is immediately assessed as rudeness. Frankly speaking, I did not remember the position and full name, but I still did not understand what relation he had to the repair of my car, but apparently his duties include giving very good comments on communication. The master removed the bumper in front of me in just 5 minutes (there were also no questions for the master who worked with the car, he did everything quickly and clearly, without unnecessary conversations), they made sure that the parking sensors were intact and working, but there were questions with the wiring, one of the wires was still broken, so the warranty case was. The master also pointed out that most likely the O-ring was incorrectly installed during assembly after the bumper was painted, which, I repeat, was painted and assembled by the staff of this service center. The warranty engineer acknowledged that the case was still under warranty, and the problem was fixed quickly within an hour. Bottom line: I do not recommend relying on a warranty, they will simply try to rip off your money to the maximum when faced with warranty cases, I recommend always taking a person who understands cars with you. They are just brazenly trying to deceive you by making you look incompetent (although judging by today's experience they themselves are even more incompetent) and trying to rip off as much money as possible from you. Good luck on the roads, take care of yourself and your iron horses)
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Level 6 Local Expert
May 20, 2024
We repaired BYD Song by car repair with the order of spare parts. We were expected for a month, but we were notified in advance. I express my gratitude to the Hyundai Center Minsk body shop for their excellent work. From the very beginning, the staff showed a high level of professionalism and care. They explained in detail the entire repair process, offered several solutions to the problem and helped to choose the most optimal one. The work was completed within the agreed time frame, and the quality of the repair turned out to be excellent. All the damage was repaired and the car looked like new. I was especially pleased with the attention to detail and the accuracy of the work. I would also like to note the friendliness and responsiveness of the staff. They were always ready to answer all our questions and provide the necessary information. We were completely satisfied with the services of the car center's body shop and recommend them to anyone who is looking for reliable and high-quality service for their car.
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Level 12 Local Expert
July 22, 2024
2.07.24g I handed over the car for an insured event, promised to return the car in 10 days, returned it in 18 days and on the second attempt I accepted it. For work : gaps are not exposed, for complex washing for 55 rubles, they brought shine and beauty only from the second time)) . One of these days I will go to them to redo their work by buying a new headlight and so that it is not regulated, this is nonsense, again lost time and nerves.Bottom line: once again, I don't want to go there at all, they don't need customers, this is indicated by their actions both employees and management.
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Level 9 Local Expert
August 19, 2023
Modern building, spacious, friendly staff. A waiting area with a small cafe where you can drink coffee with cakes or water. There is even a place for children to draw or read. A glass cabinet for charging gadgets. It is impossible to see how your car is serviced. The location immediately near the MKAD is a plus, but also a minus (it is difficult to get there without a car).
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Level 12 Local Expert
August 13, 2024
A modern center with professional staff and specialists. A convenient place.. I have been servicing the car for more than seven years. Thank you!
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Level 3 Local Expert
September 3, 2024
I want to express my gratitude for the high-quality and fast car repair. Specialist Vadim is a professional in his field. It's a pleasure to work with him.
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Level 2 Local Expert
December 16, 2024
I did it on gili. There are no questions for technical specialists, as well as for maintenance, but there are very large ones for warranty service. The masters say it knocks, but the warranty department does not give the go-ahead for a replacement, since it is impossible to determine exactly what is knocking. Awesome Do whatever you want. That's probably why there's no queue.
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Level 2 Local Expert
November 18, 2024
I really liked the service of Denis Kiriak, a customer service specialist! The work was done on time and efficiently! Thanks!
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Level 8 Local Expert
August 7, 2024
It was Geely Coolray. In general, I am satisfied, but on a day off there is nowhere to drink coffee and there is only one shop on the street to sit in the fresh air.
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Level 2 Local Expert
June 17, 2024
There are no advantages. The most Terrible Hundred!!! Get around and as far away as possible! They will do much better in any garage. The car, according to the casco Task (also another company), will be released from 2.04.2024 after the accident (driver's door. wheel, suspension - left side), as of today, 05/18/2024 is not done. Moreover, the body repair master Evgeny (it seems that he and his employees have no idea what a car is at all) offered to pick up the "restored" car - the color is not matched, the driver's side is sagging and does not close, the bumper does not stand still - and this is only 50% of the work done. Eugene's incompetence is appalling. And so, the leading master of body repair. Horror. The company positions sebch as the best, but it cannot be compared with any master working in a garage. How such employees are evaluated and paid for their work. Where are the regulatory authorities, who can you ask for the damage? Even in 199m. do not approach Khmarinskaya 8. HUNDRED I would like to wish that the car, the HUNDRED employees, will be in the same condition as I saw my car after 2.5 months of "repair' Car , state number 68-82 sk7, my phone number is 8029 6169928 How do such a HUNDRED "hold" such masters and who will answer for such a job????
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Level 17 Local Expert
August 11, 2024
Everything would be fine and it would be 5, but there is one thing - they signed up for IT at 14.00, but they took the car to work only at 16.00. The question is why keep a client just like that? By the way, it was done in 40 minutes. And the rest is an excellent service center.
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Level 5 Local Expert
July 11, 2024
We wanted to change the oil in the internal combustion engine, but it did not work out, we are not interested in maintenance at all. No one called back to the call, as a result, we stopped there after spending our time, the manager in the service said that everything was only by appointment, despite the fact that we were passing through and very far away. They are not customer-oriented at all.
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Level 2 Local Expert
November 14, 2024
I signed up for a tire service.Everything was done efficiently and inexpensively.I will note the work of Denis Kiryak.A specialist in working with clients.I listened carefully to the suggestions and answered the questions.
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Level 9 Local Expert
February 7, 2024
Clean, bright and cozy. Good specialists. We came to diagnose the car before buying, we told and showed everything. But I recommend being diagnosed, and not sitting and waiting in the salon (they will tell you more))
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Level 5 Local Expert
December 23, 2023
Due to circumstances, I had to contact the Hyundai Center body repair department. MAZDA CX-5 car in exclusive 46g paint. The car was repaired by the manager Alexey Lugansky. I think that this is a master of his craft, everything is clear and detailed, all my questions have been explained. Most of all, I was worried about the selection of paint, but I did not lose that I entrusted my car to the specialists of this center. Thanks to Alexey, we are always in touch, we solved the arising issues mutually, helped in finding elements for repair. And as a nice bonus, I got a discount on repairs. Thanks to the masters Plevako N. S. and Demko A.V. they carried out work on removing and installing body elements. There are no scratches on the plastic, everything is adjusted after installation. Repair, painting, polishing were carried out by the masters Yakimyonok P. V., Likhtarov D. M., Novitsky D. L. and Lukyanchik V. A. The paint was picked up, the body elements were repaired. High-quality painting! Having received such a result, I am ready to recommend the Hyundai center for solving body problems with the car.
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Level 4 Local Expert
January 25, 2024
Perhaps the best car center I've been to, qualified staff, everything is very clean and stylish, made for and for the owners of both top-end and budget Hyundai 😎
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Level 8 Local Expert
March 5, 2024
So we had to deal with the maintenance of our new car, HYUNDAI CRETA, purchased and released from the conveyor in May 2021 at the Avtograd car dealership in Zhdanovichi. The car is under warranty, IT passes on time, but after six months I had to paint the rear cover of the tailgate body... Another spring has come... And the " bugs" got out on the same tailgate, fenders, hood, but according to car service specialists, these are all chips and are not subject to warranty. The guarantee for their painting is six months, that is, they painted there from a spray can for free, and six months later for an element under a stack of 750-800 rubles and this is still with a 20% discount!!!!! People, what are you talking about???? Pads should be replaced with 1000r, oil with filters 800r and this is again at a discount))))) what a joy it was that you can buy one filter yourself for 17p, and not for 200. Just a disgusting attitude towards customers, divorce for money, that is, buying a car warranty as stated for 5 years on paintwork or 150,000 km, and here it's only 35,000 mileage. That is, they have some pretty good experts working there, where everything is chipped, etc. There is one conclusion, we will continue to prove our case through consumer protection. This is where it fits, so much money has been paid, and there is no guarantee. If there are questions to the manufacturer, then I think it's up to the customer to decide what the car service should do, which is normally oriented.
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Level 4 Local Expert
July 20, 2024
I gave the car to replace the glass, dry cleaning!! The glass has been replaced! They didn 't do the dry cleaning , they took the money ! We counted the money for nothing !! Mom took the car , he didn 't have time ! There is no time to deal with the analysis! Be careful
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Level 4 Local Expert
January 3, 2024
The location is difficult, but the taxi is 5 rubles to Expobel and while the car was being serviced, we were able to walk around the shopping center and have lunch. We warned the master of the receptionist that we would leave, we called back at the end of the work. They asked how they would continue to work with such an arrangement, they plan to introduce rental cars, but they are still planning. In general, there are some disadvantages, but they were attributed to the inexperience of the employee, who has been working at the center for a couple of months. therefore, they did not find fault. Previously, a more experienced master took the car for THAT, everything was clear. It's a little expensive for THAT-4, but in comparison with other centers, the price turns out to be quality and the guarantee remains. A bonus was also made to inspect the body, they said at the next one, you can declare the Casco at the place and paint the necessary elements according to insurance. I liked the car sales salon, spacious and bright, it was definitely better here than earlier on Timiryazev.
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Level 10 Local Expert
November 20, 2023
If by appointment, the process of putting the car into service is very fast. While waiting, 1 free cup of coffee and free Wi-Fi will be offered. There are comfortable chairs in the cafe and showroom. About the quality of service: as a rule, everything is done quickly and efficiently, but I'm sure everyone will be able to remember some shoals. It seems to me that this is because a person quickly forgets the good, and remembers the bad for a long time. Personally, I have only positive emotions, the masters at the reception are polite, always ready to help, competently answer all questions.
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Level 25 Local Expert
May 2, 2024
I would like to thank the service center for repairing the car. I myself am from Russia and signed up for repairs in Minsk to us Hyundai Tusan to replace the heat exchanger with a box as it was damaged and replaced the oil in the engine in one go. I am satisfied with the quality of the work done and everything is fine at the moment. We did everything quickly and efficiently, literally in 2-3 hours. I definitely recommend it
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Level 9 Local Expert
July 9, 2024
I applied under warranty. Problems: the clutch of the air conditioner, the shock absorber, the support bearing of the shock absorber have failed. The clutch was replaced only a month later. According to the shock absorber and bearing, they said to wait at least 3-4 more weeks, and it was said not confidently. There is no replacement car in principle. I think it is unacceptable for a dealership to wait so long and not have a replacement car.
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Level 4 Local Expert
February 14, 2024
My recent experience with an official Hyundai dealer in Minsk, at 8 Khmarinskaya Street, became a vivid example of how maintenance should not work. Owning a Hyundai Sonata car with a mileage of only 35,000 km, I ran into a classic sore: the mirrors of my car started to get stuck halfway when folding. Expecting a professional approach and high-quality service, I turned to an official dealer, but the reality turned out to be far from expectations. After the initial diagnosis, for which they charged me 50 rubles, their first and only recommendation was a complete replacement of the mirrors, they didn't even get inside. They refused to purchase mirrors, citing the unavailability of spare parts at the moment (apparently due to sanctions). I bought mirrors on my own. They could not install it correctly, they referred to the fact that they are Chinese. Although, on native mirrors, half of the parts are marked "made in China". They got into the old ones. After 4 hours, they had a theory again: "the folding motors are probably running out." Of course, I had to check this theory at my own expense (to purchase motors, because they were not available either). In addition, I was happily billed in the amount of 350 rubles. Despite the initial refusal to pay for the lack of results, after assurances and promises to install them for free (upon purchase), I still agreed and paid the bill. However, a week after I purchased the motors, the dealer changed his shoes and I was informed that only a discount on the work was possible. The result: in addition to the money spent, after parsing, one of the mirrors stopped folding altogether. I highly recommend not contacting these crooks and buying anything from them, especially under the conditions of sanctions.
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Level 5 Local Expert
September 5, 2024
Excellent service: clearly, attentively, quickly and efficiently! Bravo!
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Level 5 Local Expert
March 28, 2024
I tried to call (to make an appointment for diagnostics), they answered after 5 minutes, redirected the call to the service department, they did not answer at all. Several attempts failed. I listened to the beeps (melody) for a total of 15 minutes. I called through some other number and signed up. I arrived at the appointed time. There is no one at the reception, no one is meeting. Someone from the staff suggested where the service department is, came, no one meets there either, it is not clear which desktop to approach. You need to approach the staff, ask who to go to. I was sent to a nearby employee. And there I also had to wait, although I arrived on time! What kind of organization is this?
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Level 8 Local Expert
September 8, 2023
Hyundai always had a good service, let's say they pulled a solid 4 ku. I serviced cars on the Motorway and sometimes on the Gintovt. I liked it better on the Motorway. I was on Khmarinskaya Street for the first time today. The car is not guaranteed, I applied for suspension diagnostics, the car was taken on time by appointment, timely and clearly. Waiting on the 2nd floor, a pleasant bonus of free coffee, tea, a comfortable waiting place. No problems were found. Speaking of the cost of diagnostics, in the region of 55 rubles, it is quite affordable for a non-emergency used car. Another problem was discovered, and it was fixed by agreement. The car's receptionist seems to be Sergey, an intelligent well-mannered guy, without any additional options, clearly and in fact))I am very satisfied with the service.
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Level 14 Local Expert
June 6, 2024
Incompetent employees. When ordering work, they do not know about the availability of the necessary equipment for their execution. They mislead about the ability to do the necessary work. We completed the agreed work only partially (it was necessary to complete it completely or not to undertake it at all) As a result, the money and time spent Machine number LLR498
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Level 11 Local Expert
December 29, 2023
I serve my car here, there are no questions about the interior, coffee and tea are free for customers, the staff is friendly. The only drawback is that they do the work for a very long time. Oil and 3 filters are replaced in 4 hours.
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Level 6 Local Expert
July 25, 2024
I liked the look of the car dealership both outside and inside. The managers are polite.
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Level 4 Local Expert
December 15, 2023
Recently, a car with a little-known past was diagnosed. According to these malfunctions, exhaustive answers were given by the receptionist Denis why they appeared. I would like to express my gratitude to him for his help and attentive attitude to the client. All the indicated malfunctions have been eliminated. The prices are reasonable in my opinion. I turned to another service station for help, the original spare part turned out to be more expensive. I am satisfied with the work of the center. I would like to wish the staff of the center good luck and keep it that way.
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Level 10 Local Expert
August 27, 2024
Polite staff, but not a convenient entrance, parking in one place, entrance in another
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Level 6 Local Expert
April 9, 2023
Polite, qualified staff. The work is usually completed faster than the stated time. A pleasant waiting room on the second floor. Coffee shop, TV. There is an exchange office. It is possible to purchase original spare parts.
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Level 6 Local Expert
February 22, 2024
Convenient, spacious Parking. The staff is a bit "charmed", you always have to wait a long time. Even if there are no visitors, employees are concentrating on sorting through papers on the table, looking at the computer or deciding something on the phone.
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Level 8 Local Expert
June 19, 2024
Gili's good service, in my opinion, is better than Borovaya, after THAT their car began to consume less fuel, there is a suspicion that the consumables are better
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Level 2 Local Expert
November 12, 2023
I thank the employees of the body department Vadim and Alexey for their participation and attention. Also for the work of the masters. Everything was done wonderfully. Good luck in your work and business.
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Level 6 Local Expert
October 18, 2023
Became a terrible office 《st.Khmarinskaya 8》 !!! which doesn 't care about its rating and visitors ! For two days they twisted documents and cars , for two days they said - if the petals in the clutch basket lay down - This is a Guarantee - and the repair will be Under warranty ! In fact , as they sorted it out, they said - non-warranty because the mileage and year of the car are non-warranty! Unnoticed !!! They 're cheating ! Do not call back to clarify the quality of repairs ! I do not advise at all !!!! ""Everything is written correctly!!!! You have 8 Khmarinskaya Street in Minsk !!!!
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Level 4 Local Expert
March 27, 2024
A responsible and decent dealer. Qualified employees. All the issues that arose were quickly resolved. I advise you from the bottom of my heart.
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Level 4 Local Expert
June 27, 2024
I liked coming to service my car. Affordable prices, high-quality repairs.
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